Metro Apartments on Bank Place

Property class: 4

Choose dates to view prices

Located close to SEA LIFE Melbourne and Melbourne Central, Metro Apartments on Bank Place provides laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

View all photos for Studio Queen Apartment

A bed with two red pillows and a white mattress.

Studio Queen Apartment

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

A bed with two red pillows and a white mattress.

One Bedroom Apartment

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Melbourne Central Business District, a neighbourhood in Melbourne, Metro Apartments on Bank Place is in the entertainment district and near a metro station. Melbourne Central and Queen Victoria Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
Map
18 Bank Place, Melbourne, VIC, 3000

What's nearby

  • A narrow alley with shops and cafes, including Cafe Vicolino and St. Ali.
    Flinders Lane
    2 min walk - 0.2 km
  • A busy urban street with tram, pedestrians, and historic buildings.
    Bourke Street Mall
    5 min walk - 0.5 km
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    7 min walk - 0.6 km
  • The Melbourne Aquarium building with a blue and white facade, large windows, and sail-like structures.
    SEA LIFE Melbourne
    7 min walk - 0.6 km
  • The Queen Victoria Market with a green archway, outdoor seating, and people walking by.
    Queen Victoria Market
    14 min walk - 1.2 km

Getting around

  • Flagstaff Station
    9 min walk
  • Southern Cross Station
    10 min walk
  • Melbourne Airport (MEL)
    26 min drive

Restaurants

  • The Mitre Tavern
    1 min walk
  • Bourke Street Green
    3 min walk
  • First Love Cofffee
    2 min walk
  • Luci
    4 min walk
  • Roti Bar
    1 min walk

About this property

Metro Apartments on Bank Place

  • Upscale hotel near SEA LIFE Melbourne
  • Located close to Melbourne Central and Crown Casino, Metro Apartments on Bank Place provides laundry facilities. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Smoke-free property, concierge services and luggage storage
    • Tour/ticket information, a front desk safe and a lift
  • Room features
  • All guest rooms at Metro Apartments on Bank Place boast perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Fridges, stovetops and coffee/tea makers

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Frequently asked questions

Is Metro Apartments on Bank Place pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Metro Apartments on Bank Place?

This hotel doesn't offer parking.

What time is check-in at Metro Apartments on Bank Place?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM.

What time is check-out at Metro Apartments on Bank Place?

Checkout is at 10 AM.

Where is Metro Apartments on Bank Place located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of SEA LIFE Melbourne and Melbourne Central. Queen Victoria Market and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flagstaff Station is 9 minutes by foot and Melbourne Central Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metro Apartments on Bank Place Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 446 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
Convenient and tidy place to stay with good location
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the front office/reception fellow couldn't have been more helpful. The room was clean and the handyman wandering about doing jobs was also very pleasant. Great value hotel!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Property is located on the fringe of the CBD. walking was easy. Trams in the area are free. Restaurants within 100 Metres. Facilities within the apartment were very good. Shower was very small and the extractor fan sounded like a jet taking off and operated when the light was turned on. Overall we were happy with the apartment.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants near by were great. Loved the Roti Bar!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for our stay. In the heart of the city with everything in walking distance.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to dining, theatre, shopping and the Tram
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment, very comfortable for 2 adults.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-contained apartment had everything needed for 6 day stay. Great location near bars & restaurants. Friendly & helpful Manager. Would definitely stay again.
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This was the perfect location for us. Very easy instructions and communication. We found the room had everything we needed for our stay.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were exceptionally clean and had everything from a dishwasher, washing machine/dryer, heater. Close to southern cross station and multiple tram routes, lots of shopping and dining options and to top it off the staff are so personable and professional!
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely studio apartment that is well equipped and conveniently located.
Stayed 8 nights in Jan 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
Good location. Bathroom could do with renovation.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Clean, basic apartment.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Easy checkin and checkout. Nice and clean but smaller than led to believe in pictures. No milk provided even though tea and coffee were.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy at night. Whilst convenient to town, the loud music from a nearby nightclub or pub went on until 3am on Friday and 4am on Saturday. Rundown but OK for the price, the only real drawback was the noise. Staff on check-in were very friendly and helpful.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Melbourne!

Great location in the CBD! Very close to many sights and shops. But because of that, there were some nights where there was loud noise at night/in the morning. Wasn't too much of a problem for me. The room was very cozy and had everything I needed. It did get stuffy at times though. Overall, the place is good for those wanting to keep to themselves and have an apartment-style vibe.
picture of living room area
Stayed 8 nights in Nov 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is decent but there are pubs downstairs that make a fair bit of noise on a Fri/Sat Night. The room we stayed in needed some repairs and a refreshment. The sink tap was loose and wobbly and was barely usable. The toilet wasn't super clean and the toilet paper was one ply. The pillow was also poor quality and extremely flat and the bed was pretty soft. Overall it was average at best and wouldn't stay again
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

The property was overall basic and spacious, and achieved what I required, somewhere to rest my head, in a quiet location. The door to the balcony was locked without the ability to utilise it, and all other windows were locked shut without the ability to obtain fresh air in the apartment. The window in the kitchen did not have a full set of blinds, which was a little unnerving for one who wants privacy. A number of other items did stand out throughout the apartment. However at the end of the day, if the price is right I would consider returning to spend another night.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
was given one room, but this had a fuse box that was making noise, so I asked to move. They moved me and advised that the new room was "noisy" but I was not told that the noise came from a nightclub and that the noise could go on till 4.30am. If they had, I would have stayed in the first room. Shelves where glasses stored had not been cleaned in either room for weeks. Bed in the second room had a leg missing. I would not recommend and I would not return.
Verified review

4/10 Poor

Liked: Amenities
Disliked: Staff & service
Terrible experience with early check in, wasted 3 hours because reception didnt make arrangements for us to pick up keys.Prior to that contacted us urgently requesting for payment to be made asap or risk reservation being cancelled, because reception is unmanned at weekends. Requested for early check in made, but no details sent. Not possible to connect to out of hours mobile, no response to voicemails and messages via Wotif. Another couple arrived with same issue and local residents stating "people wait by the door a lot". Rooms are average, shower does not have an easy to locate midzone between freezing and scorching which means showers are not an experience they need to be and extraction fan is loud enough to disrupt sleep if light is used overnight. Very dusty aircon unit and missing some cabinet door handles. Overall average and probably would not have minded, given it was chosen for location, but very poor service let it down in the end and has negatively flavoured the stay.
Stayed 2 nights in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After i booked i had to contact MadeComfy multiple times as I received multiple emails saying I need to provide my license otherwise my booking would be cancelled (I had done so weeks earlier but had to do manually as any link sent never worked and had someone else's name on it. I requested the invoice so I can review breakdown and see whether a deposit was taken and to make payment from an updated account. I asked for this over 2 weeks in advance and still haven't been provided the invoice, rather being billed to the account i was trying to udpate. When I arrived to the property I requested a second key, for the soap and conditioner to be filled (they were empty) and followed up again on the invoice/deposit. I am now home 10 days after the email and still haven't received any response
Stayed 8 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort

Location ideal in an average apartment.

Staff very obliging, apartment cleaned. Decor is tired and cluttered and the lounge was stained
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, had a great stay. Apartment was perfect for the two of us, and the location made it so easy to walk around Melbourne. Some fantastic bars within a few metres. Check in was very pleasant, and prior correspondence to confirm our booking was fantastic. We had stayed here pre-covid, and we will certainly stay again next time we are in Melbourne.
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Did not not expect a fully serviced apartment in the heart of the city. Close to trams and shopping district.
Stayed 1 night in Apr 2022