4/10 แย่
Richard
24 ส.ค. 2025
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
This charming, historic hotel has been our go-to place for lodging on our frequent trips to Ashland for live theatre or to celebrate a special occasion. On our recent trip (Aug 2025) we learned the usual, complimentary breakfast is now $18 per head (basic buffet like one gets at Holiday Inn Express & most other reputable lodging facilities). Are you kidding me, management? Why price gouge your faithful customers with such? A better, more reason priced breakfast is certainly available at most restaurants around town (& this distracts from one’s ability to enjoy the morning in your pleasant surroundings with a light- bite of food, without dipping so deep into one’s wallet)! To top off this concern, upon returning home, I discovered my credit card had been billed a mysterious $11.21 (the day we checked out). I called the hotel & was told this unanticipated & unadvertised billing was an “incidental charge” billed to all guests. Say what?! Incidental charge for what? We incurred NO incidental expenses while there. So - THIS ENDS OUR LONG STANDING USE OF THIS ONCE APPRECIATED HOTEL (we’ll spend our hard earned dollars elsewhere).
Richard
เข้าพัก 1 คืน, สิงหาคม 2025
