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Reviews of Hampton Inn and Suites Manchester

2.5 out of 5
Hampton Inn and Suites Manchester
4519 Main St, Manchester Center, VT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1003 reviews" "
Rating 8 - Good. 151 out of 1003 reviews" "
Rating 6 - Okay. 21 out of 1003 reviews" "
Rating 4 - Poor. 7 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, comfortable bed but somewhat disappointing breakfast- waffles too dry; no scrambled eggs; large sausage cut in pieces instead of small individual sausages. I skipped it the 2nd day.
Stayed 2 nights in May 2024
Response from Guest Service Manager on 22 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. We will discuss with our breakfast team ways to improve the guest experience.

10/10 Excellent

wayne, duxbury

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel at a reasonable price.
Stayed 2 nights in May 2024
Response from Guest Service Manager on 22 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Service Manager on 22 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Rozet Mikaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, and pleasant staff!
Stayed 1 night in May 2024
Response from Guest Service Manager on 20 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, amenities
Staff was very accommodating
Stayed 1 night in May 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! Very peaceful!
Stayed 4 nights in Feb 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

meghan, glen rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

meghan, glen rock

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel. Something for everyone pool , gym, free breakfast, shopping and town close by plus an amazing Burmese restaurant next door.
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Love Hampton Inn. No muss, no fuss and the breakfasts are very good. Hotel staff was great.
Stayed 3 nights in Apr 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Tina

Stayed 1 night in Apr 2024
Response from Guest Service Manager on 20 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable, Great location, great breakfast
Stayed 2 nights in Apr 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and convenient. I had difficulty using the power outlet in the bathroom to charge my cell 'phone. I recommend using the power outlet on the lamp set at bedside. The shower did not have enought hand-holds for persons with balance problems.
Stayed 2 nights in Apr 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. We will look into the issues that you brought to our attention.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Best we have ever been in. Clean Well staffed Very happy
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 24 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Xenia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient,immaculate and reasonably priced.
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 21 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

ron

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating staff, pleasant stay
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 18 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Ethan

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great costumer service!
Stayed 1 night in Apr 2024
Response from Guest Service Agent on 16 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property, but the Clorine in the Hot Tub seemed to be too much and burned my eyes.
Stayed 2 nights in Apr 2024
Response from Guest Service Manager on 15 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. we apologize for any issues with the chlorine levels in the pool area. We will discuss with our maintenance team ways to improve the pool area.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 15 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Good breakfast. Beverages and snacks 24/7. Very close to heart of Manchester. Nicely appointed room.
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 14 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff - extremely helpful and friendly -
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 10 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were clean and the staff was nice and helpful. Good location to shopping, restaurants, and activities.
Stayed 2 nights in Apr 2024
Response from Guest Service Manager on 8 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Dana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process. Very easy. Kind employee.
Stayed 1 night in Apr 2024
Response from Guest Service Agent on 8 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Greg

Stayed 3 nights in Apr 2024
Response from Guest Service Manager on 4 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Alexander

Stayed 1 night in Mar 2024
Response from Guest Service Manager on 21 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

mohamed

Stayed 1 night in Mar 2024
Response from Guest Service Manager on 16 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and perfect for our stay next to skiing.
Stayed 1 night in Mar 2024
Response from Guest Service Agent on 26 Mar 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

2/10 Terrible

Tim

Stayed 1 night in Mar 2024
Response from Guest Service Manager on 15 Apr 2024
Thank you for your feedback, we are sorry to hear that you did not enjoy your stay with us. Could you please let us know what we could improve to make any future stays more enjoyable for you.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and comfortable stay.
Stayed 2 nights in Mar 2024
Response from Guest Service Agent on 25 Mar 2024
Thank you for your feedback, we are happy to hear that you enjoyed you stay with us. We will discuss with our kitchen team ways to improve breakfast.

10/10 Excellent

Katie

Stayed 1 night in Mar 2024
Response from Guest Service Manager on 10 Apr 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location for skiing
Stayed 2 nights in Mar 2024
Response from Guest Service Manager on 11 Mar 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Robert

Stayed 3 nights in Mar 2024
Response from Guest Service Manager on 31 Mar 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Chia Shin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly staff. If you have an EV it have convenient charging.
Stayed 2 nights in Feb 2024
Response from Guest Service Manager on 17 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Service Agent on 13 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and experience. The breakfast was very good. The sliding closet/bathroom door in our may may be a bit of a safety issue for small children. Time will tell... THank you
Stayed 2 nights in Feb 2024
Response from Guest Service Manager on 10 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. We appreciate your concerns with the bathroom door and will look into it.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is courteous and helpful. Accommodating to the guests’ need. The facility is well maintained and clean.
Stayed 2 nights in Feb 2024
Response from Guest Service Manager on 8 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Service Manager on 6 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

6/10 Okay

Aaron

Stayed 1 night in Feb 2024
Response from Guest Service Manager on 20 Mar 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. If there is anything we can do to make your stay better, please let us know.

10/10 Excellent

Brittan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family.
Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love sitting near the fireplace in the lobby, very clean, walkable to tons of shops and dining!
Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

8/10 Good

Jan

Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Nice and clean.
Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

mark

Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Luis

Stayed 1 night in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Susan

Stayed 2 nights in Jan 2024
Response from Guest Service Agent on 2 Feb 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.