Cabin | Terrace/patio
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Reviews of Posada Ecologica La Abuela

3 out of 5
Posada Ecologica La Abuela
La Laguna No 1, Laguna de Apoyo, Catarina, Masaya

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 4 out of 39 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

michael

Travelled with partner
Disliked: Amenities
The prices are very expensive and the customer service is horrible. I have been there once and I will never go back. The customer service is better they would have a customer for life. But they exploited me as the customer for a one time game not realizing that they were getting pennies now I am not getting many dollars later. Overcharges for everything
Stayed 1 night in May 2024
Response from Posada La Abuela on 14 May 2024
Good afternoon, dear Don Michael.A pleasure to greet you.We have read his message and we would like to know how we can improve for the future. As a hotel we always want to give the best for our guests.We are looking forward to your comments.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Place was relaxing
Stayed 1 night in Mar 2024

8/10 Good

felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to enjoy nature
Great
Stayed 1 night in Feb 2024

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service
The lake and facilities were beautiful. Staff was all very friendly and accommodating. The power went out often along with the Wi-Fi, and many of the slides and pools were not open for the kids when they wanted to play. Food was the big issue- all very overpriced, extremely limited options, left us all feeling pretty awful… very limited other dining options in the area without paying large “day pass” fees to even step foot in other restaurants around the laguna. Bummer because it was beautiful and could have been really fun if the facilities were more available.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jordan

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Well kept resort with nice cabins and views. Cool slide from the deck into the lake. However, they charged us 80USD a night for our 2 year old sharing a bed. Do you not understand that a 2 year old is a baby still and doesn’t need his own bed? Made me message my credit card number which I wasn’t comfortable with even though I booked on Expedia. Pool was gross. Front desk women was rude and the food was actually inedible. Beyond disgusting every meal. I know it looks cool with the slides but please trust me, stay somewhere else.
Stayed 1 night in Jan 2024

8/10 Good

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful location and lots of activities
Stayed 1 night in Jan 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Charging extra for milk on an included breakfast is petty. Restaurant prices are exaggerated and there are no options around without a vehicle
Stayed 1 night in Nov 2023

6/10 Okay

vilma

Stayed 1 night in Oct 2023

10/10 Excellent

Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As close to nature as it gets. The cabin I stayed in was rustic and well appointed. Ok, no hot water but the water for the showers was not cold either. air conditioner, refrigerator, coffee maker, big screen tv. Internet wifi signal reached my room and I had access. Beautiful views. Lovely gardens. Huge restaurant on the lake. Howler monkeys sounding off at night. The food was excellent. I had the seafood dish that contained lobster, shrimp, fish, clams, etc. Excellent. I will like to return here in future.
Stayed 1 night in Sep 2023

8/10 Good

Ramon

Travelled with partner
Stayed 1 night in Aug 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view
Stayed 2 nights in Jun 2023

10/10 Excellent

zdravka, chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casita in the forest with views of the Laguna. Restaurant good on site. Great for nature stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Julio

Stayed 1 night in Jan 2023

6/10 Okay

Anna

Travelled with family
This hotel involves A LOT of stairs, very slippery stairs. Parking is completely open, not secured. You have to go down some very steep stairs to get to reception and the restaurant, then walk back up to get to your rooms. a sauna. The rooms have AC. We got the family room and it was pretty and clean BUT it smelled really bad, like animal pee. We arrive pretty late and the manager told us the restaurant closed at 5pm due to the pandemic (Sept 2021, not a pandemic). Any way, the staff stayed around to wait for us to serve us dinner, which we appreciate but I feel like they overpriced everything! Once we paid the entire staff disappeared and we were left alone.
Stayed 1 night in Sep 2022

10/10 Excellent

Leonardo

Stayed 2 nights in May 2022

10/10 Excellent

Cadelin del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Carolina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really nice place!
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Excellent place to spend the week... Nice, quiet and peaceful.
Stayed 3 nights in Jan 2022

10/10 Excellent

Juliette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our waiter Jorge was great. Love this place! So much fun!
Stayed 1 night in Jan 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y excelente para la familia.
Muy bonito y excelente para la familia.
Stayed 1 night in Jan 2022

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful setting and they try their very best to welcome and accommodate you in every sense. Will be back
Stayed 1 night in Dec 2021

2/10 Terrible

Jeroen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a cabin for our WEDDING night and these people just put us in a standard room and when we tell them we booked a cabin, they tell us without shame that it is a cabin. My wife is in a full on wedding dress, it is around midnight and they just scam us right before our eyes. Like we dont know what a cabin is, or didnt see the pictures or description on their website. I cant believe they try this crap on a couple on their wedding night. We dont even have anything to hang our dress/suit. There is no space because there is a second bed in this room that we do not need. This is a complete disaster. We were gonna have lunch here the next morning but we ll find something else. Avoid this place.
Stayed 1 night in Dec 2021

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2021

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Good and bad at this resort
An average experience overall. Food and service were good. Pool and beach were very nice. Air conditioning worked great. Room was small but ok. No inside furniture to sit on in the room, so that was a negative. No hot water our entire stay and water pressure was barely minimal. That was very upsetting. No wifi in rooms, resort is open to the public so weekends are VERY loud. Very steep walkways, some do not have a handrail and are very slippery. Fell going to the beach and scraped up my body. Not fun. Not sure if we would return again.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

4/10 Poor

hector

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
EL CUARTO NADA QUE VER EL DE LA FOTO CON EL QUE ME ASIGNARON, EL AIRE ACONDICIONADO NO DEJA DPORMIR EN TODA LA SANTA NOCHE, ESTA EN MEDIO DE LA NADA Y EL RESTAURANTE CIERRA A LAS 6 PM...................TUBIMOS QUE SALIR DEL PARQUE NACIONAL Y MANEJAR HASTA LA CD DE GRANADA PARA PODER CENAR...........UNA LOCURA
Stayed 1 night in Jan 2024

8/10 Good

Angela Maria

Liked: Property conditions & facilities
Es un pequeno paraiso. Pero hay mucha gente. Mucho ruido. Algunos del personal no estan muy morivados.
Stayed 3 nights in Jan 2024

10/10 Excellent

Carol Maria

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla, todo fenomenal.
Stayed 1 night in Jan 2024

2/10 Terrible

Dany

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities
Le plus intéressant est que nous avons notre habitation individuelle (cabanon)👍

6/10 Okay

Massyel

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Encontre animalitos o insectos desagradables en el closet y sobre la cama cayo uno del techo

8/10 Good

Mayra Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar
Stayed 1 night in Nov 2022

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado.
Excelente ambiente, las condiciones de la cabaña sobresalientes en aseo, orden y limpieza. Atención muy agradable.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No funcionó el agua caliente en el baño. Había mucho ruido de los trabajadores. El precio para 2 aguas era demasiado.
Stayed 1 night in Aug 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020