All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great property. Short walk and straight walk from Hyllie Station. Great Skybar with views of Malmo and to Copenhagen.
Samir
Stayed 1 night in Apr 2024
Response from Malmö Arena Hotel on 30 Apr 2024
Dear Guest,Thank you so much for the positive rating. We are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.
The hotel is clean and up to standard but the breakfast was disappointing. first its location feels like an after thought and then it’s spread out and a limited selection, for this price I expect more.
Westley
Stayed 1 night in Feb 2024
Response from Malmö Arena Hotel on 12 Mar 2024
Dear Guest,We apologize that our service did not satisfy your expectations. Your feedback helps us do better, we are looking into this issue and hope to resolve it promptly and accurately!
Hi, Thank you for taking the time to give us your feedback. Your visit is very important, and we appreciate your views. By telling us what you thought of your stay, and how we can improve, this helps us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Hi, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Only stayed one night. Great service, staff were helpful. Breakfast was fantastic and so was the location. Only downfall was the room still felt cold even after adjusting the heater.
Loretta
Stayed 1 night in Dec 2023
Response from Maxime on 24 Dec 2023
Hi, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Hej Lydia, Tack för att du tog dig tid och engagemang att dela med dig av dina synpunkter. Dina besök hos oss är mycket viktiga för oss och vi uppskattar din feedback. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden. Vi hoppas att du snart besöker oss igen!Med vänliga hälsningarMalmö Arena Hotel
Best Breakfast we have ever had in our lives!!!!!!
Everything was wonderful but we were absolutely shocked how incredible the breakfast was. It was like eating at a 5 star exclusive restaurant. Thank you.
Andrea
Stayed 2 nights in Nov 2023
Response from Maxime on 24 Nov 2023
Hi, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Booked it due to closeness to Kastrup Airport.
Had a nice meal at Nilsson’s Restaurant.
Emporia, a very good shopping mall.
Katarina E
Stayed 2 nights in Oct 2023
Response from Maxime on 1 Nov 2023
Hi, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Hi, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Hi Catherine, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Friendly and helpful staff. Good hotel next to the arena.
Eren
Stayed 1 night in Sep 2023
Response from Maxime on 8 Oct 2023
Hi Eren, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
dobrze byłoby, gdyby hotel dysponował własnym, niedrogim parkingiem
Malgorzata
Stayed 3 nights in Sep 2023
Response from Maxime on 29 Sep 2023
Hi Malgorzata, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
We had a very good stay. We were able to check in early, which suited our schedule very well. Breakfast many varieties on offer and we were very happy with our room.
I would advise not to accept a room on the second floor since everybody has to walk by your room to get to the breakfast venue.
Jennifer
Stayed 1 night in Aug 2023
Response from Maxime on 28 Aug 2023
Hi Jennifer, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Hi Winnie, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
like the service and the cleanliness. Very efficient staff
Mohammed
Stayed 2 nights in Jul 2023
Response from Maxime on 10 Aug 2023
Hi, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon! SincerelyMalmö Arena Hotel
Positives- Very nice and clean hotel rooms. Close to Hyllie train station so it was convenient to get into the center of Malmö without having to pay high prices. Negatives- Room was definitely on the small side and the bathroom was small. Our shower also leaked onto the floor. Breakfast was OK. But overall would recommend.
Julia
Stayed 1 night in Jul 2023
Response from Malmö Arena Hotell on 9 Jul 2023
Hi Julia!Thank you for your rewiev. Nice to hear about your opinion. Your negative thoughts are noted :)Welcome back!Best regardsMalmö arena hotell
Hej Karen, Tack för att du tog dig tid och engagemang att dela med dig av dina synpunkter. Dina besök hos oss är mycket viktiga för oss och vi uppskattar din feedback. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden. Vi hoppas att du snart besöker oss igen!Med vänliga hälsningarMalmö Arena Hotel
it was not a pleasant experience, staff not very friendly
mirna
Stayed 2 nights in Jun 2023
Response from Maxime on 20 Jun 2023
Hi, Thank you for taking the time to share your views with us. Your feedback is important to us and helps us to give you a better experience in the future. On behalf of the whole team I would like to apologies for not meeting your expectations.We hope that we will have a chance to welcome you in the future and give you a first-class experience. If we can help you in any other way, please do not hesitate to contact the hotel directly. Kind regards Malmö Arena Hotel
8/10 Good
Kelly
26 May 2023
Kelly
Stayed 3 nights in May 2023
Response from Maxime on 28 May 2023
Hej Kelly, Tack för att du tog dig tid och engagemang att dela med dig av dina synpunkter. Dina besök hos oss är mycket viktiga för oss och vi uppskattar din feedback. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden. Vi hoppas att du snart kommer tillbaka till oss igen.Med vänliga hälsningarMalmö Arena Hotel
Hi Chiemi, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon. SincerelyMalmö Arena Hotel
Close to public transportation and across the street from the mall. The room was a bit tight for three adults, but we made it work. The breakfast was great and the tower parking was good.
Vidhika
Stayed 1 night in Apr 2023
Response from Maxime on 1 May 2023
Hi Vidhika, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
Hi Yvette, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
Hi Rich, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
Everything was up to standard, the only thing I wish was, for a car park area to be made. Other than that everything else was superb!
Reece
Stayed 2 nights in Mar 2023
Response from Maxime on 31 Mar 2023
Hi Reece, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
10/10 Excellent
Mark
21 Mar 2023
Mark
Stayed 1 night in Mar 2023
Response from Maxime on 24 Mar 2023
Hej Mark, Tack för att du tog dig tid och engagemang att dela med dig av dina synpunkter. Dina besök hos oss är mycket viktiga för oss och vi uppskattar din feedback. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden. Vi hoppas att du snart kommer tillbaka till oss igen.Med vänliga hälsningarMalmö Arena Hotel
Hotel was perfect for a one-night stay for the airport. Our Family enjoyed renting bikes from the hotel for $5 USD each to IKEA for dinner and Emporium Mall right across the road (food court food is terrible). Hotel’s Top floor bar has nice view of the city. We trained into old town Malmo just 8 mins away. Beautiful!! Breakfast at the hotel was a hike as you exit 2nd floor and walk and walk to get there. Tip: don’t stay on second floor and expect to sleep late as EVERYONE has to walk past the corridor of your room to get to the breakfast area. Hyllie Train Station is about 100ft from the hotel and 3/4 of its covered. Just 12 mins (one stop) across the bridge to Copenhagen Airport. Smooth and perfect! Hotel is basic, IKEA-type furniture and shower is very small, but sufficient, clean and comfortable.
Richard
Stayed 1 night in Mar 2023
Response from Maxime on 21 Mar 2023
Hi Richard,Thank you for sharing your views of your recent stay with us. This helps us to develop and give you and other guests a good experience. We hope to see you soon again!Kind regards Malmö Arena Hotel
The hotel is clean, super convenient if you’re going to the arena or to the Copenhagen airport. The Mall is next door. Good value.
Eduardo
Stayed 1 night in Feb 2023
Response from Maxime on 3 Mar 2023
Hi Eduardo, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
Location is excellent. Practically an airport hotel. Very comfortable and clean.
Jeffrey
Stayed 1 night in Nov 2022
Response from Maxime on 28 Nov 2022
Ho Jeffrey, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
4/10 Poor
Sabrak
Travelled with family, Business traveller
6 Nov 2022
Disliked: Cleanliness, staff & service, amenities
Two days in row they forgot to clean our room despite having the “ please clean !” Tag on the door and while confronting the hotel management with the issue they offered to clean our room at 20:00 instead of offering us a new room.
We had 3 nights booked but After this horrible experience we decided to check out already after two days but as the management to give us a refund for the last night or a voucher which they also rejected and asked us to contact Expedia
Outmost unprofessional to handle the case like it has been handled and into her instead of making sure that a hotel guest is ever returning they made sure to lose A whole family as hotel guests
The hotel breakfast is also not a hit
Sabrak
Response from Jenny on 13 Nov 2022
Dear Sabrak, Thank you for sharing your views with us. We are sorry to hear that you are dissatisfied with the handling of your complaint. You have been in contact with the Front Of House Manager at the hotel and she have tried to help you with the dissatisfaction. Your room was also upgraded free of charge during your stay and furthermore you were also offered to change room, or get it cleaned by the front desk. Once again we are very sorry to hear that you had a bad experience. Kind regards Malmö Arena Hotel
6/10 Okay
Mikael
Travelled with family
31 Oct 2022
Hmm 4 stars? I don't think so 3 stars at the most!
Mikael
Stayed 1 night in Oct 2022
Response from Jenny on 2 Nov 2022
Hi Mikael,Thank you for taking the time and commitment to give Thank you for taking the time and commitment to give us feedback.On behalf of our entire team, I would like to apologize for not exceeding your expectations.Your views are important to us and we will use them to make improvements to ensure that we offer you and other guests a better experience in the future.We hope you will consider a stay with us again so that we have a chance to give you a first-class experience.SincerelyMalmö Arena Hotel
Hi Frode, Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
10/10 Excellent
Niklas
16 Oct 2022
Niklas
Stayed 1 night in Oct 2022
Response from Jenny on 20 Oct 2022
Hi, Thank you for taking the time and commitment to share your views with us. Your visits to us are very important and we appreciate your feedback. We hope you come back to us soon. Kind regards Malmö Arena Hotel
10/10 Excellent
Shane
20 Sep 2022
Shane
Stayed 1 night in Sep 2022
Response from Jenny on 23 Sep 2022
Hej Shane, Tack för att du tog dig tid och engagemang att dela med dig av dina synpunkter. Dina besök hos oss är mycket viktiga för oss och vi uppskattar din feedback. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden. Vi hoppas att du snart kommer tillbaka till oss igen.Med vänliga hälsningarMalmö Arena Hotel
6/10 Okay
Zuber
10 Sep 2022
Liked: Cleanliness
Slippery and dangerous rooms
I had to pay fior handicap parking outside the hotel! Also, the bathrooms are dangerous and tiny.
Zuber
Stayed 1 night in Sep 2022
Response from Jenny on 15 Sep 2022
Hi Zuber, Thank you for taking the time and commitment to give us feedback.On behalf of our entire team, I would like to apologize for not exceeding your expectations.Your views are important to us and we will use them to make improvements to ensure that we offer you and other guests a better experience in the future.We hope you will consider a stay with us again so that we have a chance to give you a first-class experience.SincerelyMalmö Arena Hotel
The property was amazing, beautiful hotel, the staffs were friendly and very helpful, the room was amazing and the view was beautiful, we were at 12th floor, which was nice, the breakfast was very good, too many choices though, no complaints, just smooth check in and out, we will definitely come back in the future
Ilannguaq
Stayed 2 nights in Aug 2022
Response from Jenny on 25 Aug 2022
Hi!Thank you for taking the time and commitment to give us feedback. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.We hope you come back to us soon.SincerelyMalmö Arena Hotel
2/10 Terrible
krishnamoorthy
10 Aug 2022
krishnamoorthy
Stayed 1 night in Aug 2022
2/10 Terrible
IRENE
1 Aug 2022
IRENE
Stayed 1 night in Jul 2022
Response from Jenny on 2 Aug 2022
Dear Irene,
Thank you for taking the time and commitment to complete the guest survey for our hotel.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
Your views are important to us and we will use them to make improvements to ensure that we offer you and other guests a better experience in the future.
We hope you will consider a stay with us again so that we have a chance to give you a first-class experience.
Sincerely
Malmö Arena Hotel
10/10 Excellent
Johan Olof
26 Jul 2022
Johan Olof
Stayed 1 night in Jul 2022
Response from Jenny on 27 Jul 2022
Hej Johan Olof,
Tack för att du tog dig tid att skriva feedback till oss. Det betyder mycket och genom detta hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden.
Vi hoppas att du snart kommer tillbaka till oss igen.
Med vänliga hälsningar
Malmö Arena Hotel
10/10 Excellent
Patrik
24 Jul 2022
Patrik
Stayed 1 night in Jul 2022
Response from Jenny on 27 Jul 2022
Hej Patrik,
Tack för att du tog dig tid att skriva feedback till oss. Det betyder mycket och genom detta hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden.
Vi hoppas att du snart kommer tillbaka till oss igen.
Med vänliga hälsningar
Malmö Arena Hotel
10/10 Excellent
Gustaf
10 Jul 2022
Gustaf
Stayed 1 night in Jul 2022
Response from Jenny on 17 Jul 2022
Hej Gustaf,
Tack för din feedback!
Med vänliga hälsningar
Malmö Arena Hotel
Hej Ola,
Tack för att du tog dig tid och engagemang att fylla i gästundersökningen för vårt hotell. Dina besök hos oss är mycket viktiga för oss och vi uppskattar dina synpunkter. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden.
Vi hoppas att du snart kommer tillbaka till oss igen.
Med vänliga hälsningar
Malmö Arena Hotel
Hi Wesley,
Thank you for taking the time and commitment to complete the guest survey for our hotel. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.
We hope you come back to us soon.
Sincerely
Malmö Arena Hotel
8/10 Good
Sam
7 Jun 2022
Sam
Stayed 1 night in Jun 2022
Response from Jenny on 9 Jun 2022
Hej Sam,
Tack för att du tog dig tid och engagemang att fylla i gästundersökningen för vårt hotell. Dina besök hos oss är mycket viktiga för oss och vi uppskattar dina synpunkter. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden.
Vi hoppas att du snart kommer tillbaka till oss igen.
Med vänliga hälsningar
Malmö Arena Hotel
10/10 Excellent
Diana
5 Jun 2022
Diana
Stayed 2 nights in Jun 2022
Response from Jenny on 6 Jun 2022
Hej Diana,
Tack för att du tog dig tid och engagemang att fylla i gästundersökningen för vårt hotell. Dina besök hos oss är mycket viktiga för oss och vi uppskattar dina synpunkter. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden.
Vi hoppas att du snart kommer tillbaka till oss igen.
Med vänliga hälsningar
Malmö Arena Hotel
8/10 Good
Verified traveller
23 May 2022
Liked: Room comfort
Verified traveller
Stayed 2 nights in May 2022
Response from Jenny on 24 May 2022
Hi,
Thank you for taking the time and commitment to complete the guest survey for our hotel. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.
We hope you come back to us soon.
Sincerely
Malmö Arena Hotel
8/10 Good
Verified traveller
Business traveller
11 May 2022
Liked: Staff & service
Verified traveller
Stayed 1 night in May 2022
Response from Jenny on 12 May 2022
Hej,
Tack för att du tog dig tid och engagemang att fylla i gästundersökningen för vårt hotell. Dina besök hos oss är mycket viktiga för oss och vi uppskattar dina synpunkter. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden.
Vi hoppas att du snart kommer tillbaka till oss igen.
Med vänliga hälsningar
Malmö Arena Hotel
10/10 Excellent
Sepideh
9 May 2022
Sepideh
Stayed 1 night in May 2022
Response from Jenny on 12 May 2022
Hej Sepideh,
Tack för att du tog dig tid och engagemang att fylla i gästundersökningen för vårt hotell. Dina besök hos oss är mycket viktiga för oss och vi uppskattar dina synpunkter. Genom att berätta vad du tyckte om din vistelse, och hur vi kan förbättra oss, hjälper du oss att förse dig och andra gäster med förstklassiga upplevelser i framtiden.
Vi hoppas att du snart kommer tillbaka till oss igen.
Med vänliga hälsningar
Malmö Arena Hotel
The staff at every turn were friendly and welcoming. We had a lovely room that felt fresh and clean, the entrance and restaurant were the same, and the breakfast was lovely. I wish we could have stayed for longer so that we could have tried more of it as we filled up before we managed the whole spread!
Sarah
Stayed 2 nights in Apr 2022
Response from Jenny on 10 May 2022
Hi Sarah,
Thank you for taking the time and commitment to complete the guest survey for our hotel. Your visits to us are very important to us and we appreciate your views. By telling us what you thought of your stay, and how we can improve, you help us provide you and other guests with first-class experiences in the future.
We hope you come back to us soon.
Sincerely
Malmö Arena Hotel