Dear Guest,Thank you for your review.We are pleased to hear that you found tranquility during your stay, and that the sea views provided a memorable backdrop to your visit.We regret, however, that not all swimming pools were available and that you missed nightly entertainment. There are nightly activities in our bars Habana and Acapulco each night starting at 21.00h till 23.30h. Our pool operations and entertainment schedule can vary based on the season and occupancy for the safety and satisfaction of our guests. Our team is dedicated to maintaining a welcoming atmosphere and providing helpful service.We hope to have the privilege of welcoming you back to provide an experience that truly meets your expectations.Warm regards,MLL Palma Bay Resort

Estimada Laura,Muchas gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel.Nos complace saber que disfrutó de la limpieza de su habitación, la condición del hotel y nuestro servicio. Nuestro equipo se esfuerza por brindar un ambiente acogedor y mantener nuestras instalaciones en óptimas condiciones para garantizar la satisfacción de nuestros huéspedes.Esperamos tener el placer de recibirle nuevamente en su próxima visita a la zona. Atentamente,MLL Palma Bay Resort

Dear Guest,Thank you for taking the time to give us your feedback.We are delighted to hear that you enjoyed your stay, our team works hard to maintain high standards for our guests.We look forward to welcoming you back for a more enjoyable stay. Kind regards,MLL Palma Bay Resort

Dear Leon,Thank you for taking the time to share your review.We are delighted to hear that you enjoyed your stay yet again and find our location and value for money to be fantastic. It's always a pleasure to welcome back returning guests and to know that our hotel continues to meet their expectations.We apologize for the inconvenience caused by the flies and mosquitoes during your stay. We understand how this can be bothersome and appreciate your understanding. We are glad to know that despite this issue, you had a good time and met some great people during your stay.We look forward to welcoming you back to our hotel soon. Best regards,MLL Palma Bay Resort

Dear Maisie,Thank you for sharing the review of your stay with us.We apologize for any inconvenience you may have experienced during your stay and are eager to learn more about any issues you may have encountered.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,MLL Palma Bay Resort

Dear Massimo,Thank you very much for this positive review.We are delighted to hear that you enjoyed your time at our resort, we continuously work to meet the expectations of all our guests.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,MLL Palma Bay Resort

Dear Eryk,Thank you for taking the time to share your review.We are glad to hear that you enjoyed your time with us.We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards,MLL Palma Bay Resort

Dear Marita,Thank you for taking the time to share your feedback with us.We are glad to hear that you appreciated the close proximity to the beach, making it convenient for you to enjoy your stay.We apologize for the inconvenience you faced with the room cleanliness and the difficulty in reaching our reception. Our complex is indeed large, with multiple buildings and services spread across the area. We have a centralized reception in one of the buildings for better control and security. In the future, we encourage you to reach out to our staff on-site, who are always available to assist you with any concerns. We take cleanliness very seriously, and our housekeeping team works diligently to maintain high standards. We will address your concerns with our team to ensure better service in the future. We do not have our own parking, but street parking is available for our guests.We hope we can provide you with an improved stay in the future.Kind regards,

Dear Zahra,Thank you for taking the time to share your feedback with us.We are sorry to hear about the issues you mentioned regarding the air conditioning, lift, and noise. Our maintenance team is always on hand to address any technical issues, and we encourage guests to report any problems to our 24-hour reception so that we can resolve them promptly. We apologize for any inconvenience you experienced during your stay and appreciate your feedback as it helps us improve our services.We hope we can provide you with an improved stay in the future.Kind regards,

Dear Luke,Thank you for taking the time to share your experience with us.We regret that your recent stay did not entirely meet your expectations, and apologise for any inconvenience. We would like to clarify that the Balearic government law limits alcoholic drinks to three per person during lunch and dinner services. We apologize if this was not clear during your booking process.We are sorry to hear about the issues you experienced with your room. Our team works diligently to ensure cleanliness and comfort for all our guests, and we have a maintenance team available to address any issues that may arise. We encourage guests to report any concerns to our 24-hour reception so that we can promptly address them. Regarding the deposit for the plastic cups, this is a measure to encourage responsible use and recycling, and we apologize for any inconvenience this may have caused.We are disappointed to hear that you found our team unhelpful and rude, as we pride ourselves on our friendly and helpful team. We will take your feedback into consideration as we continue to improve our services.We hope you may give us a chance to welcome you back for an improved experience. Best regards,MLL Palma Bay Resort

Dear Sean,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our location to be great and appreciated the cleanliness of our rooms. Our staff takes pride in providing a friendly and helpful service, so it's wonderful to know that their efforts made a positive impact on your stay.We truly appreciate your kind words and recognition of the excellent value we strive to offer. Your satisfaction is our top priority, and we're glad to know that we met your expectations.We hope to have the pleasure of welcoming you back in the future. Best regards,MLL Palma Bay Resort

Dear Zdenka,Thank you for taking the time to share your experience at our hotel.We strive to provide a pleasant stay for all our guests and are glad we met your expectations.We hope that you will return on another occasion. Best wishes,MLL Palma Bay Resort

Dear Guest,Thank you for taking the time to share your review.We are sorry to hear about the issues you encountered during your stay. Our hotel is committed to maintaining a high standard of cleanliness, and we have a dedicated team that ensures all rooms are thoroughly cleaned and inspected before guests arrive. We apologize if this was not the case for your room and will address this with our housekeeping team.Regarding the air conditioning, we do have it available in all rooms, and our maintenance team is always ready to assist with any issues. We apologize for any inconvenience you experienced and encourage guests to report any problems to our 24-hour reception so that we can resolve them promptly. As for the drink machines, we will look into this matter and make sure they are refilled regularly to meet our guests' needs. Our hotel is located in a popular tourist area, and we strive to provide a safe and enjoyable environment for all our guests.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,

Dear Karolina,Thank you for taking the time to share your ratings,We are glad to see that you found our service satisfactory and appreciated the cleanliness of the room. Our team works hard to ensure a comfortable and enjoyable stay for our guests.However, we are sorry to see that it seems you were not completely satisfied with the hotel condition. We continuously strive to improve our facilities and have recently renovated some of our buildings. We understand that our large complex may not be to everyone's preference, but we believe it offers a variety of leisure areas and services for our guests to enjoy. We apologise for any inconvenience you may have experienced during your stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,MLL Palma Bay Resort

Dear Ramin,Thank you for taking the time to share your review.We are glad to hear that you chose our hotel for your stay. However, we regret to learn about the issues you faced in the room assigned to you. We assure you that cleanliness and proper functioning of amenities are our top priorities, and our housekeeping team checks each room thoroughly before guests arrive.We apologize for the issues you experienced and we do encourage our guests to inform the reception of any concerns while on site so that we can take the necessary action to ensure you fully enjoy your stay. As for the breakfast, we offer a buffet service in our restaurants, and we are sorry if there was any confusion regarding its availability during your stay.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,MLL Palma Bay Resort

Dear Glenn,Thank you for taking the time to share your experience with us.We are glad to hear that you found the room with the view of the high-rise block to be clean. We apologize for the inconvenience you faced during your stay. Our hotel consists of multiple buildings and we provide a map to our guests to help them navigate the complex. We have a dedicated housekeeping team that ensures the cleanliness of our rooms, and we take any concerns seriously.We are, however, sorry to hear about the issues with the air conditioning and the lack of towels in your room. Our reception and maintenance teams are available 24/7 to address any concerns our guests may have. We appreciate your feedback and will use it to improve our services for future guests. We hope that despite these issues, you were able to enjoy the various amenities our hotel offers, such as the swimming pools, restaurants, and entertainment activities.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,MLL Palma Bay Resort

Dear Dragutin,Thank you for taking the time to share your feedback.We are sorry to hear that you were disturbed. We strive to provide a comfortable and enjoyable stay for all our guests and regret you did not let us know at the time as our team would have endeavoured to find a comfortable solution for you.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Kind regards,

Dear Julie,Thank you for taking the time to share your rating.We are glad you chose to stay with us on your visit, however, unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to welcome you back for a return visit.Best regards,MLL Palma Bay Resort

Dear Aria,Thank you for sharing your review.We are glad to hear that you found our rooms to be clean and appreciated the service provided by our staff. Our team works hard to maintain a high standard of cleanliness and to ensure that our guests feel welcome and well taken care of.However, we are sorry to learn that you were not completely satisfied with the hotel's condition. We continuously strive to improve our facilities and services, and we have recently completed renovations in several of our buildings.We hope to welcome you back in the future,Best regards,

Dear Joan,Thank you for sharing your experience with us.We are sorry about the issues you faced during your stay. Cleanliness is a top priority for us, and we have a dedicated team ensuring that our rooms are well-maintained. We apologize if this was not the case for your room, and we will address this with our housekeeping team. Regarding the disturbance, we do our best to maintain a peaceful atmosphere for all our guests, and we will continue to work on improving this aspect.We understand that the lift was not functioning during your stay, and we apologize for the inconvenience. Our maintenance team works diligently to resolve such issues as quickly as possible. As for the Wi-Fi, we offer it throughout the hotel, and our reception team is always available to assist with any connectivity issues.We hope to welcome you back in the future for a more enjoyable stay. Kind regards,MLL Palma Bay Resort

Dear Guest,Thank you for sharing your experience at our hotel.We are delighted that you found our hotel to be reasonably priced. Our goal is to provide a great quality-price ratio for our guests, ensuring they have a comfortable and enjoyable stay with us.We hope to have the pleasure of welcoming you back in the future. Kind regards,MLL Palma Bay Resort

Dear Inderjit,Thank you for taking the time to share your feedback,We hope we can do better on your next visit.We would appreciate more information on how we could improve.We hope we can provide you with an improved stay in the future.Kind regards,MLL Palma Bay Resort

Dear Susan,Thank you for taking the time to share your feedback,We truly value all feedback and are sorry that you were not entirely satisfied with your recent experience. Clearly, we were not performing to our usual standards during your stay; rest assured, this critical feedback will be addressed with the relevant manager.We hope we can provide you with an improved stay in the future.Kind regards,MLL Palma Bay Resort

Dear Marlon,Thank you for your review.We are glad to read that you found our service to be excellent, as our friendly and helpful staff is always committed to providing a pleasant stay for our guests. We appreciate your understanding regarding the quality-price ratio, as we strive to offer a great experience at an affordable price.However, we are sorry to hear that you felt our standards were not up to their usual high level. We assure you that we have a dedicated team working on maintaining the cleanliness of our rooms and common areas, as well as carrying out renovations every year.We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards,MLL Palma Bay Resort

Dear James,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you received a friendly and professional service from our team and appreciated the pool area. It's always a pleasure to provide a comfortable and enjoyable environment for our guests.We're also glad that you enjoyed our convenient location, just a few blocks away from the beach.We look forward to welcoming you back in the future.Kind regards,MLL Palma Bay Resort

Dear Eileen,Thank you for sharing this review.We continuously strive to provide a good quality-price ratio and a comfortable environment for our guests.We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Margaret,Thank you for taking the time to share your feedback.We are glad to hear that you found our hotel budget-friendly and appreciated the convenient location near the beach. We apologize for any delays at check-in and check-out. Our team strives to provide efficient service, and we will take your feedback into account to improve our processes.Regarding the rooms, we continuously work on renovations and improvements to provide a comfortable stay for our guests and we have noted your comment regarding noise from neighboring rooms. As for the dining experience, we offer a variety of food options in our buffet, and we are sorry that it was not entirely to your expectation; we will share your concerns with our kitchen team. We also appreciate your suggestion about providing clearer instructions for the self-serve drinks during dinner service, however, please consult your booking information or ask at reception for details of what is included in your package.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards,MLL Palma Bay Resort

Dear Paul,Thank you very much for this positive review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,MLL Palma Bay Resort

Dear Byron,Thank you for taking the time to review your recent stay.We are glad to know your experience was enjoyable and are grateful for your kind words toward our team. It encourages us to continue to maintain the high standards of service we set ourselves. We do our best to always meet our guests' expectations, although we do not have a mini fridge or coffee makers in our rooms, drinks and snacks can be purchased at our bar and taken to the room if preferred, and there are also coffee makers at the pool bar available for our guests use. While we try to cater to all our guests' requests, unfortunately, the allotment of specific types of beds is subject to availability and we regret any inconvenience.Moreover, we are sorry that your dining experience didn't meet all your expectations. We always welcome our guests' feedback and would be interested in knowing how we could have improved. Please don't hesitate to let our reception team know of any concerns at the time so that we can find a comfortable solution.We hope to see you again in the future.Kind regards,MLL Palma Bay Resort

Dear Veronika,We really appreciate your feedback.We are so glad to hear that you enjoyed your stay with us and that the high standards we set ourselves met your expectations.However, we are sorry for any difficulty you faced in parking and regret to hear that you were disturbed. Our team is always available to assist, please do not hesitate in making them aware of any issues or concerns that you may have during your visit so that we may find a comfortable solution.We are delighted, nonetheless, that we were able to deliver a memorable dining experience and that our team's courteous service was appreciated.We hope to welcome you back. Best wishes,MLL Palma Bay Resort

Dear Moses,Thank you for taking the time to share your feedback.While we are glad you found our location convenient we are sorry for the issues in your room and apologize for any inconvenience.We regret to hear that your dining experience was not up to your expectations and would appreciate any suggestions you might have as we are always looking to improve our offering.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.With regard to your claim for compensation, your booking agency has to contact us before we can move forward with this issue.We hope that you will allow us the opportunity to welcome you back in the future for an improved stay. Best regards,MLL Palma Bay Resort

Dear Berk,Thanks for this review about your experience.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We hope that we may have the pleasure of welcoming you again.Kindest regards,MLL Palma Bay Resort

Dear Jana,Thank you for taking the time to provide us with this great rating.We are delighted that your stay lived up to all your expectations.We look forward to welcoming you back. Best regards,MLL Palma Bay Resort

Dear Richard, We would like to thank you for sending us your rating. We are glad your stay was enjoyable. We would love to know how we could have improved your experience with us. We look forward to welcoming you again. Best regards, MLL Palma Bay Resort

Dear Aaron, Thank you for taking the time to send us your rating. We regret that not everything was to your satisfaction. We would certainly like to learn more about that in a private message. We look forward to welcoming you back. Best regards, MLL Palma Bay Resort

Dear Kenneth, Thank you for your review. We're pleased that you had a pleasant stay with us and appreciated our high standards We look forward to welcoming you back on future occasions. Best wishes, MLL Palma Bay Resort

Dear Guest Thanks for taking the time to send us a great rating. We are very pleased you had a perfect stay. Again, thank you very much. We look forward to the pleasure of seeing you again in the future. Kind regards, MLL Palma Bay Resort

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Eindrücke von Ihrem Aufenthalt bei uns im Hotel zu kommentieren. Wir freuen uns, dass Sie Ihren Urlaub bei uns genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr MLL Hotels Team