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"Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and...

"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"Good location, clean room, excellent services and friendly staff. Value for money too, will definetely stay there again next time."

"Excellent Excellent Excellent Nothing else to say. "

"Great Hotel"

"Hotel is still new about a year plus. Location is good. Not far from cihemplas walk & rumah moda. Great Room size, Breakfast spread are marvellous and service staff are excellent. Didn't get their names but all are very helpful. Hotel Maintenance is a plus. All areas look clean and tidy. The swimming pool is a must to visit it's breathtaking."

"Everything was great, except the bathroom. All the staff were polite and helpful, and even gave us extra amenities without being asked. There was an issue with the shower, that is there seems to be a wide gap between the shower door and the floor so the water could overflow. Overall, the stay was comfortable."

"He room was clean. Staff helpful. Enjoyed barbecue dinner "

"The staff at the hotel were incredibly kind and helpful. They always checked with me to make sure that all was in order and helped me get transportation information. The manager drove me from Bandung to Bogor (he was going there) and made sure he provided the new hotel with my onward transportation needs. It was a pleasure to stay there."