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Reviews of Rocamar Lido Resort

4 out of 5
Rocamar Lido Resort
Caminho Cais da Oliveira, Caniço de Baixo, Santa Cruz

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 304 reviews" "
Rating 8 - Good. 122 out of 304 reviews" "
Rating 6 - Okay. 34 out of 304 reviews" "
Rating 4 - Poor. 13 out of 304 reviews" "
Rating 2 - Terrible. 1 out of 304 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
No parking included and paid parking is very small . High risk of bumping into other cars. Wifi in room was really bad and there was a dampening effect on wifi and cellular data. My shower drain was very slow. Water accumulates a lot while showering
Stayed 8 nights in Apr 2024
Response from DP on 30 Apr 2024
Dear Alaa,Thank you for your comments. We are very sorry that your stay did not match your expectations. However, we hope that you will allow us to regain your confidence on your next stay with the Rocamar Lido Resort, when we shall be entirely at your disposal! Warm Regards,Rocamar Lido Resort Team

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Limit wifi connection throughout the hotels property. Only food in the restaurant and bar area.
Stayed 4 nights in Apr 2024
Response from DP on 19 Apr 2024
Dear Jane,Thank you for taking time to review our Hotel on Expedia.com.We regret that not everything was up to your expectations.We still hope to welcome you back to one of the Rocamar Lido Resort hotels.With our best regards,Rocamar Lido Resort Team

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from DP on 12 Feb 2024
Dear Carl,We thank you ever so much for your review. We're glad you enjoyed it.We would be pleased to welcome you again in the future.With our Best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Slade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Getaway
Lovely stay! Beautiful views, friendly staff and good food!
Stayed 2 nights in Jan 2024
Response from DP on 2 Feb 2024
Dear Slade,On behalf of our entire team of the hotel Rocamar we thank you ever so much for taking the time to express your gratitude to us, it really meant a lot.Thank you for sharing your honest feedback at our service.It was an honour to have you as our hotel guests and we sincerely hope to have the privilege of receiving you again soon.With our best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Birthday trip
This was really a amazing experience for me, I have done many solo trips and this by far the most wonderful stay… the room offered was perfect. The sea facing view was mind blowing. Great food and service provided by the staff. They staff are really good and helpful… on my birthday the staff left me a beautiful note and champagne which was so heart warming.. Thank you so much… would love to come back again as I need to try different facilities provided by the resort. Thank you once again.
Stayed 3 nights in Jan 2024
Response from DP on 22 Jan 2024
Dear Wendy!We thank you for your preference during your visit to Madeira.We also thank you for the comments as they are extremely important to our entire team.We are at your disposal for any eventuality and would be happy to welcome you back to our hotel soon.With our Best regardsRocamar Lido Resort Team

10/10 Excellent

Kacper

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2024
Response from DP on 22 Jan 2024
Drogi Kacper,Dziękujemy za recenzję. Cieszymy się, że podobał Ci się pobyt.Z niecierpliwością czekamy na ponowne powitanie w przyszłości.Z pozdrowieniamiZespół Rocamar Lido ResortsTranslation by DeepL Translator

4/10 Poor

Emma

Stayed 12 nights in Dec 2023
Response from DP on 28 Dec 2023
Dear Emma,Thank you for taking time to review our Hotel.We are very sorry that the Hotel did not your expectations. However we hope to have the oportunity to welcome in the near future.With our best regards,Rocamar Lido Resort Team

10/10 Excellent

Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from DP on 28 Dec 2023
Dear Jenifer,Thank you fro taking time to review our Hotel on the expedia site.We hope to have the opportunity to welcome you in the near future.With our kindest regards,Rocamar Lido Resort Team

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk. Great facilities. Clean and bright and big rooms. Breakfast (due to the rain) was crowded and a bit harried inside with tour groups there. Suggest breakfast out somewhere if the resort is busy. Food excellent. Coffee wait a bit of a problem. Great restaurants nearby. Overall wonderful stay.
Response from DP on 12 Feb 2024
Dear Jeffrey,Thank you very much for your kind feedback.The satisfaction of our guests during their stay among us is very gratifying for our team. We are delighted that you had a pleasant experience.We look forward to welcoming you back soon.Best regards,Rocamar Lido Resort Team

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from DP on 29 Dec 2023
Dear Arkadiusz,Thank you very much for taking time to review our Resort. Nothing makes us happier than meeting the expectations of our guests. We look forward to seeing you again.With our best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice and quiet
Stayed 1 night in Nov 2023
Response from DP on 30 Nov 2023
Dear Curtis,Thank you very much for your preference and most appreciated feedback.We look forward to welcoming you back at our Resort.With our best sunny regards from Madeira,Yours sincerelyRocamar Lido Resort Team

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right on the ocean which is terrific and the views spectacular. Walking distance to Reis Magos beach and several restaurants and a lovely bakery. The resort was very clean and the people friendly and hard working. Great entertainment each evening and a late afternoon happy hour. We would definitely stay here again!
Stayed 8 nights in Oct 2023
Response from DP on 30 Oct 2023
Dear Darlene,Thank you ever so much for taking to review our Hotel.It was an honour for us to have you as guests at our hotel. We are very happy that you enjoyed your stay with us and would be very happy to welcome you again as guests soon.With our best regards from Madeira,Rocamar Lido Resort Team

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
More back bone
This is one of three hotels, I think this one being the eldest? Looking a bit tired on the outside, but no problems on the inside My only gripe was that it would had been nice to have a outdoor Heated pool, with the amount of sun the island gets I thought this would not have been a problem , but saying this… the Germans had no problem with the cold water!!
Stayed 6 nights in Oct 2023
Response from DP on 19 Oct 2023
Dear Mr. Peter,Thank you very much for your comment!It is very important for us to receive the opinions and suggestions of our guests in order to adjust our service to their wishes and needs and thus improve it.We would be very happy to welcome you again in our hotel to meet all your expectations next time.With kind regards from Madeira,Rocamar Lido Resort Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Three Hotels spread out a large area.
Check in took too long and in a different Hotel to the Rocamar. It is not what it says on the tin! This is actually three hotels spread across a large area so long walks to get to the restaurants and back if you are the end hotel. Shower had moulds at the bottom
Stayed 6 nights in Sep 2023
Response from DP on 9 Oct 2023
Dear Mr Anonymous,We are particularly pleased that you have taken the time to review our hotel on Expedia.Your opinion is very important to us. We will carefully analyse the less positive points you mentioned.We would be very happy to see you again in our hotel to meet your expectations.With kind regardsRocamar Lido Resort Team

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Rocamar. We had a beautiful sea view room and the reception staff were very helpful whenever we had questions. Caniço is a wonderful place to stay if you want to be away from the hustle and bustle of Funchal. The hotel even had a diving centre located inside where we were able to sign up for a try dive last minute!
Stayed 7 nights in Sep 2023
Response from DP on 4 Oct 2023
Dear Francine,We thank you for your preference during your visit to Madeira. We would also like to thank you for your comments, as they are extremely important for all our team.We are at your disposal for any eventuality, and we hope to count on your visit again soon.With our Best regards,Rocamar Lido Resort Team

4/10 Poor

Heather

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property itself is beautiful. My room, however, had problems. I was there for a two day stay. Hoping for air conditioning. On the first evening, I called the reception. The air conditioner did not work. I ended up having to sleep with the door open and got eaten by mosquitoes. The next morning, I went to reception again. Nothing still. Same that evening. For the price, I feel like this should’ve been resolved. Also, parking is on the street and you are lucky to find a spot.
Stayed 2 nights in Aug 2023
Response from DP on 24 Aug 2023
Dear Ms. Heather,Thank you very much for visiting the Hotel Cais da Oliveira and for taking the time to write your review.It is with great regret that we read that we were not able to satisfy you during your visit this time and are saddened to learn that you have the impression that we have fallen short in several areas.We thank you for your honest review and at the same time apologize for the inconvenience. You gave us the opportunity to check current processes and improve them for the future. The responsible department heads were informed immediately,Hoping that you will give us a chance to do better, we remain with kind regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Ana, Brantford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this resort. It had everything we needed for a relaxing and enjoyable stay. The grounds were beautiful and we couldnt have asked for anything more.
Stayed 5 nights in Jul 2023
Response from DP on 24 Jul 2023
Dear Ana,Thank you for sharing your experience with us here. We are very pleased to hear that you enjoyed your holiday.We would be very happy to welcome you back soon.With our best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was excellent, clean, bed was very good, lots of pools with loungers etc, on site restaurant had excellent food, service was excellent.
Stayed 4 nights in Jul 2023
Response from DP on 24 Jul 2023
Dear Denise,Thank you very much for your feedback.It was an honour for us to have you as guests at our hotel. We are very happy that you enjoyed your stay with us and would be very happy to welcome you again as guests at Rocamar Lido Resort Hotels soon.With our kind regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing.
Stayed 2 nights in Jul 2023
Response from DP on 17 Jul 2023
Dear Mr. Mark,Thank you for taking some time to review our Hotel on Google.Nothing makes us happier than meeting the expectations of our guests.We hope to have the opportunity to welcome you again soon.With our best regards,Rocamar Lido Resort Team

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay for a relaxing time in Madeira. Beautiful facilities and view.
Stayed 1 night in Jul 2023
Response from DP on 12 Jul 2023
DearSara,We appreciate your comments and appreciation of our services. The mail goal of our entire team is to provide a wonderful experience to all who visit us, so your comments are very important to us. We hope to have the opportunity to welcome you back very soon.With our best regards,Rocamar Lido Resort Team

8/10 Good

Juan Carlos, queens

Liked: Cleanliness, staff & service, property conditions & facilities
everything was vey good 👍
Stayed 5 nights in Jun 2023
Response from DP on 19 Jun 2023
Dear Juan Carlos,Thank you very much for your preference and most appreciated feedback.We look forward to welcoming you back at our Resort.With our best sunny regards from Madeira,Yours sincerelyRocamar Lido Resort Team

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service
This is a resort affiliated with 2 others. All 3 hotels allow the clients to use all of their facilities ( gym, spa, pools, lounge chairs for free) There are 3 restaurant options. We only tried the buffet style restaurant and the breakfast ( included ) lunch (15€) options were pretty good. They don't offer the same variety nor quantities that we are used at all inclusive Caribbean resorts. The evening buffet was 25€ and not with it. Walk out a few steps from the hotel and you have tons of dining options for cheaper. The pools ( close at 18h00) are not heated. There is one indoor and one out. The Turkish baths are nice ( close at 18h30). No need to get up at 5am to reserve your spot, plenty of lounge chairs for every one. One towel per guest for the duration of your stay. If you would like another fresh towel it comes with a fee. The hotel is located around 15min from Funchal. A Bolt ride would cost you 15€ back and forth. Taxis are much more expense , 25-30€. Would I stay at this hotel again, probably not, to far from Funchal. Otherwise it's a nice hotel located in a nice area.
Stayed 3 nights in Jun 2023
Response from DP on 16 Jun 2023
Dear Norma,Thank you very much for your preference and appreciated feedback.With our best sunny regards from Madeira,Yours sincerelyRocamar Lido Resort Team

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the outdoor area with salty rock pool and wild ocean. Mattress were great too
Stayed 1 night in May 2023
Response from DP on 12 May 2023
Dear Ms. Natalia,Thank ever so much for taking time to review our Hotel at the expedia group.We very pleased to know that you enjoyed our outdoor sea water pool.We hope to have the pleasure of welcoming you soon.With our best regards,Rocamar Lido Resort Team

8/10 Good

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from DP on 3 May 2023
Dear Mr Milan,Thank you for your review. We are pleased that you enjoyed your stay.We would be delighted to welcome you again in the future.With our Best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Norbert

Stayed 3 nights in Apr 2023
Response from DP on 2 May 2023
Dear Mr. Norbert,Thank you very much, for taking time to review our Hotel on Expedia Group site.We hope to welcome you soon in our Hotels,With best regards from Madeira,Rocamar Lido Resort Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Clean room, beautiful view, nice service.
Stayed 3 nights in Mar 2023
Response from DP on 20 Mar 2023
Dear Anonymous,On behalf of our entire team of Hotel Royal Orchid we thank you ever so much for taking the time to share your comments.It was an honour to have you as our hotel guests and we sincerely hope to have the privilege of receiving you again soon.With our best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, especially the view. They upgraded us for our anniversary.
Stayed 3 nights in Mar 2023
Response from DP on 13 Mar 2023
Dear Shariq,On behalf of our entire team of the Rocamar Lido Resort we thank you ever so much for taking the time to share your comments.It was an honour to have you as our hotel guests and we sincerely hope to have the privilege of receiving you again soon.With our best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Sylvia, Mitcham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent for my stay,could not fi d any fault
Stayed 7 nights in Mar 2023
Response from DP on 13 Mar 2023
Dear Mrs Sylvia Malcolm,Thank you for sharing your opinion with us. We are happy that you had a nice time at the Rocamar Hotel.Thank you for sharing your experience with us here. We are very pleased to hear that you were able to fully enjoy your holiday.We would be very happy to welcome you again soon.With our best regards,Rocamar Lido Resort Team

10/10 Excellent

Dru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!! Was provided an early breakfast left in my room - special diet considerations Fantastic place! Obrigado!!
Stayed 1 night in Feb 2023
Response from DP on 22 Feb 2023
Dear Dru,Thank you for your recommendation. We appreciate you sharing your experiences at the hotel with us. We would be delighted to welcome you as our guest again.With kind regardsRocamar Lido Resort Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great breakfast!
View from room
View from room
Where we ate breakfast at the hotel
Stayed 7 nights in Jan 2023
Response from DP on 15 Feb 2023
Dear Amy,Thank you very much for your preference and most appreciated feedback.We look forward to welcoming you back at our Resort.With our best sunny regards from Madeira,Yours sincerelyRocamar Lido Resort Team

8/10 Good

Radim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with stunning sea view by the coast. Excellent breakfast friendly staff. I can recommend this stay to everyone. What I am finding quite as a disadvantage is the opening times for pools sauna steam room and the gym only by 6 pm which I think it should be available longer hours per day for guests
Stayed 2 nights in Feb 2023
Response from DP on 7 Feb 2023
Dear Radim,we would like to take this opportunity to thank you for your testimonial and comments.We were very happy to welcome you at the Rocamar Hotel and appreciate you sharing your impressions with us.We are having some of the points mentioned analysed in detail, this is the only way we have the chance to improve every day to make our guests' stay even more pleasant and memorable.Nevertheless, we hope to welcome you again in one of the hotels of Rocamar Lido Resort.With best regards,Rocamar Lido Resort Team

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Santa cruz
Great place but has some bugs staff was excellent! The views are amazing! It definitely needs to be updated!
Stayed 4 nights in Jan 2023
Response from DP on 2 Feb 2023
Dear Anonymous,On behalf of our entire team of the Rocamar Lido Resort we thank you ever so much for taking the time to share your comments.We would like to inform you that due to the climatology and the location of our resort, which is surrounded by vegetation, there is a possibility that insects may enter our premises. We do our utmost to prevent this, which we usually succeed in doing. We have an established treatment plan on site, and we are continuously fumigation of all areas, so we sincerely regret that despite our best efforts they were able to gain access to your hotel room.We look forward to welcoming you in the future.With our best regards,Rocamar Lido Resort Team

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from DP on 23 Jan 2023
Dear SaraOn behalf of our entire team of the hotel Rocamar we thank you ever so much for taking the time to express your gratitude to us, it really meant a lot.It was an honour to have you as our hotel guests and we sincerely hope to have the privilege of receiving you again soon.With our best regards from Madeira,Rocamar Lido Resort Team

8/10 Good

fainche

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from DP on 16 Dec 2022
Dear Maryna,We thank you very much for taking some time to review our Hotel.We hope to have the opportunity of welcoming you again soon.With our kindest regards,Rocamar Lido Resort Team

10/10 Excellent

Lance

Liked: Property conditions & facilities
Stayed 1 night in Nov 2022
Response from DP on 15 Nov 2022
Dear Lance,Thank you very much for your preference and most appreciated feedback.We look forward to welcome you back at our Resort.With our best sunny regards from Madeira,Yours sincerelyRocamar Lido Resort Team

10/10 Excellent

Monica

Stayed 1 night in Nov 2022

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the area and the pools in the ocean. We are talking about going back to madiera again and taking the kids. We definitely will be staying at ROCAMAR for sure.
Response from DP on 4 Nov 2022
Dear Mr. Antonio, We appreciate your comments and appreciation of our services. The mail goal of our entire team is to provide a wonderful experience to all who visit us, so your comments are very important to us. We hope to have the opportunity to welcome you back soon.With our best wishes,Rocamar Lido Resort Team

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing stay at this resort. Room was brand new with a beautiful room. Only thing I didn’t like was that they did not advertise the cost of the buffet dinner which seemed rather expensive for the quality of food.
Stayed 4 nights in Oct 2022
Response from DP on 21 Oct 2022
Dear Brad,Thank you for your valued comments, remarks, and feedback.We are very happy to know that your rooms, hotel location, views, were up to your expectations.I deeply regret to know that our food offer for the dinner buffet were not entirely up to your needs and expectations.Be assured that we listen to all our valued guests’ comments, suggestions, remarks and improve in every way that we can.We hope you give us the chance to welcome you back again in the future,With our best regards from Madeira,Rocamar Lido Resort Team

10/10 Excellent

Sona

Stayed 3 nights in Oct 2022
Response from DP on 10 Oct 2022
Dear Sona,Thank you very much for your preference and most appreciated feedback.We look forward to welcome you back at our Resort.With our best sunny regards from Madeira,Yours sincerelyRocamar Lido Resort Team

10/10 Excellent

Joy R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Easy access to the sea
Stayed 3 nights in Aug 2022
Response from DP on 7 Sep 2022
Dear Joy R,Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. We look forward to seeing you again.With our best regards,Rocamar Lido Resort Team

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Excellent short stay!
This booking was a last minute 3 night stay due to a cancelled flight and no available accommodation provided by airline! The Lido resort is a complex of multiple hotels some of which have been renovated, some that are under renovation and others that in parts are in need of renovation. There is significant work going on within the site but that did not impact on our stay. Check in was very simple and straightforward and they provided support and answers to any query. Our room was clean, functional and serviced by staff on a daily basis. (TV image was a little grainy on the BBC World News). Breakfast was located in one of the main buildings and was accessed by a series of adjoining terraces. It is a buffet style with enough choice to keep most people satisfied. Seating was internal or external. There is also a bar adjacent to the dining area for drinks and snacks throughout the day. There is also a second bar/ restaurant area for guests and public use close to the upper swimming pool. Staff were always friendly and addressed any needs you may have. The gym facilities were excellent, in a stand alone building. The sun lounging terraces were spacious and varied, allowing you seclusion or minimal interaction in certain areas if you wanted, whilst also providing access to the sea and sea pool. Life guards were actively on duty and monitored the sea area at all times. There was also a pool on the highest terrace if you didn't want to traverse up and down the steps to the sea.
Stayed 3 nights in Jul 2022
Response from DP on 18 Jul 2022
Dear Mark, thank you very much for your review and the recommendation of our Hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon. With best regards,

10/10 Excellent

Mariya

Liked: Staff & service, amenities
Amazing sea view. Big and comfort room
Stayed 1 night in May 2022
Response from DP on 14 Jul 2022
Dear Mariya, Thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon. With best regards, Rocamar Lido Resort Team

6/10 Okay

Surasak

Travelled with partner
Disliked: Amenities, property conditions & facilities
With that rate price , we deserve bigger TV , more English program , clean nice pool ,or at least offer some botttle of water.
Stayed 1 night in Mar 2022
Response from DF on 9 Mar 2022
Dear Mr. Surasak, First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mentioned regarding you stay. We would be very glad to see you again at our Hotel in order to meet your expectations. Kindest regards Rocamar Lido Resort Team

10/10 Excellent

Desislava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! Great restaurant. Very nice pools with plenty of space for sunbathing. The breakfast and dinner buffet was amazing. I will recommend it to all my friends.
Stayed 7 nights in Oct 2021
Response from DP on 12 Nov 2021
Dear Desislava, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. We look forward to see you again. With our best regards, Rocamar Lido Resort Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Rocamar
From the moment we checked in to the moment we checked out it was an excellent holiday. The staff were all very friendly and helpful - nothing was too much trouble. The breakfasts were excellent with a good choice and a variety every day. We were celebrating a special birthday and the hotel put a card from the staff and a bottle of bubbly in our room. Guest safety was obviously considered with a lifeguard controlling access to the sea and swimming pools. The location was quiet but with easy access to Funchal and the motorway. We will certainly be returning.
Stayed 14 nights in Feb 2020
Response from Dina Pinto on 9 Mar 2020
Dear Mr. Richard, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. We look forward to see you again. With our best regards, Yours sincerely Madeira Rocamar Lido Resort

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic nice place to stay
Stayed 4 nights in Feb 2020
Response from Dina Pinto on 27 Feb 2020
Dear Paulo, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. We look forward to see you again. With our best regards, Yours sincerely Madeira Rocamar Lido Resort

10/10 Excellent

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Rocamar Lido Resort on 20 Aug 2019
Thank you for your preference. Your opinion is very important to us.