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"Loved the location right in the heart of Luzern and loved it was very close to train station"

"It’s right beside Luzern train station but need to walk a big round from station to the hotel. Everything is comfortable except pillow is rather flat. Realized the housekeeping did not vacuum the room floor as hair of previous day can be seen on the floor. "

"The hotel is in a great central location to the train station and to getting around the city. Very easy check in - expect to use the stairs as the elevator is traditionally small for an old building - we used it once upon check in and walked up and down to the fourth floor the rest of the stay. We had booked a family room to have the extra space and it was great. The bed was firm and the sleeper was comfortable. Bed linens are excellent - it does fall short on the towels in that they are very thin and a bit harsh. It’s late May and we lucked out the weather was perfect - the room did not have AC but provided fans and our room had lots of windows for letting the fresh air in. We had breakfast the last day and it was traditional fare of sliced meats, cheeses with breads and croissants - perfect lite meal to start a day of exploring. "

"Very friendly staff. Hotel comes with free city transit pass. Tiny, but perfect for one night."

"The room was clean and had all the necessities. The kitchen had silverware, plates, pots, pans, and an espresso machine. The bathroom was clean, and the tub was spacious. The bed was comfortable. However, the pull-out bed was uncomfortable and tilted to one side. Additionally, customer service was terrific. They even do your laundry. Overall, I loved my stay here. "

"Great location easy to find "

"Great location! Central by the river and shops. 5 minutes walk to the train station. Very clean, spacious, and loved the themed rooms. We got the Asian themed room with the piazza’s view, and the clock was facing our window which was a cool view!! Really enjoyed our stay there and would only stay there for next visits. "

"Nice stay in your hotel and thank you for the complimentary breakfast and the view from our room is very nice."

"Exceeded our expectations "