We never had maid service. Always had to ask for towels. Restaurants closed earlier than posted.
There was a State inspection of the elevators and the public was still allowed to use them. unfortunately for us, the elevator fell 2 floors. luckily we were ok but pretty shaken. All we got was an apology. The hotel said it wasn't their problem. There should be a policy in place when inspectors are onsite to protect the guests.