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Reviews of Los Angeles Deluxe Suites - Free Parking

3.5 out of 5
Los Angeles Deluxe Suites - Free Parking
Santa Monica Blvd & N Hudson Ave, Los Angeles, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 2 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

9.2/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sandi, Macomb

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very dirty.
Stayed 4 nights in May 2024

4/10 Poor

TARA Arlene

Travelled with family
Disliked: Cleanliness
The floors were disgusting. I had to buy cleaning products for the suite. The microwave was broken. I had to buy my own toilet paper and garbage bags. The in suite laundry. Ruined my brand new clothing which i sent pictires to the property manager about and he didnt say anything or complementary stay or a discount after that happened. Nothing he didnt do anything. No proper cook wares for even a proper meal. I had to request a bake sheet to use the oven. The bedding did not smell fresh and clean so we had to rewash everything before we slept on it. The parking sucked. He had renovations going on and so parking spots for us were taken all the time. Leaving me looking for outside parking. You are 1 block away from the homeless people set up with tents all over so couldnt go walking around. We stayed cause i booked my days around that area and my car rental. It was disappointing.
Stayed 8 nights in Apr 2024

10/10 Excellent

Sylwia Kujawa

Stayed 5 nights in Apr 2024
Response from LA Suites Team on 23 May 2024
Thank you for 10/10 review Sylwia!

8/10 Good

Nicole K

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I think the communication with this property and Sam was really really good! They gave us all the information we needed in clear and concise instructions. We were able to access the property with no problem and enjoyed our stay. The property is located near a lot of things so getting to grocery stores to fill the refrigerator and sightseeing Etc was a breeze. Few minor things like the dish soap was relatively watery so it was hard to wash dishes or you had to use more in order to wash dishes. The kitchen did have pots and pans needed, plates etc but was bummed for no cookie sheet when I was cooking a pizza one night but it's expected to have basic essentials. There was only two pods of laundry detergent but thankfully we didn't need to do a lot of laundry so it wasn't a big deal and one small roll of paper towels. I think maybe as a suggestion if you know the reservation is going to have four or more people there should be more laundry soap and paper towels to accommodate.The building was very secure we liked being able to park under the building with secure access codes to get in and as well as getting in and out of the apartment door. The building is very quiet didn't have the greatest view out of our window but that wasn't a huge deal. The Rooftop is great as well you can see the Hollywood Sign from the roof as well as a lot of other good areas to take pictures. Beds and bedding we're comfortable as well as layout of apartment was perfect for our family of four
Stayed 4 nights in Apr 2024
Response from LA Suites Team on 23 May 2024
Dear Nicole,Thank you for your feedback! We're glad you had a good stay and found communication with Sam helpful. It's great to hear you enjoyed the location, secure access, and comfortable apartment. We hope to host you again soon!

6/10 Okay

AIMEE

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This was an adequate place to stay. There were only bath towels for us - no washcloths, no hand towels, or anything to dry hands on. There was one roll of paper towels to use for a week which just barely lasted. We only had enough dishwashing compound to wash the dishes three times. When you have 5 people, and only 6 bowls, you need to wash dishes more often. Also, we were going to use the couch for one of the teens but had to go buy a blanket because there were no additional sheets or blankets other than the duvet on each bed.
Stayed 7 nights in Mar 2024
Response from LA Suites Team on 8 Apr 2024
It was a pleasure to welcome you Aimee! Nice to hear that you enjoyed our large, safe suite with free reserved parking with your family. Wish you texted our staff for more dishwasher liquid and hand towels. We respond in 5 mins during business hours. There are 6 bowls because the maximum occupancy is 6 people. We don't provide bedding for sofa, we never mentioned we have sofa bed either so if anyone wants to sleep on the sofa it's a good idea to buy some bedding as you did. Warm Regards

10/10 Excellent

William B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property offers secure parking, great location and a comfortable place for a family to stay. We found it to be in a wonderful area and very walkable to grocery stores, some restaurants and the Hollywood Walk of Fame. It is a spacious, updated and clean apartment with comfortable beds, well equipped kitchen and two lovely bathrooms. I loved the roof terrace, which offers seating and a view of the Hollywood sign. I would definitely stay here again. The host was very responsive and check in was very easy. Thanks again Sam!
Stayed 8 nights in Mar 2024
Response from Sam on 8 Apr 2024
Thank you so much for glowing, detailed review William! Always welcome back!

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from LA Suites Team on 8 Apr 2024
Thank you so much!

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Smooth check in and clear communication. Great location for time at Universal!
Stayed 5 nights in Mar 2024
Response from LA Suites Team on 2 Apr 2024
We are very happy to hear that Jennifer! Always welcome back!

10/10 Excellent

Beverly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quit place. For parking super secured My family and i will book here again.
Stayed 3 nights in Mar 2024
Response from LA Suites Team on 2 Apr 2024
Thank you Beverly! You and your family are always welcome back!

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sam, the host, was very responsive and welcoming! This is the kind of host anyone would like to have. I gave her and the apartment five stars, but I would have given 6 if possible! We went to Universal Studios and this apartment was only 10 mins drive! Very convenient! Thanks Sam!
Stayed 3 nights in Mar 2024
Response from Sam on 18 Mar 2024
Thank you for your kind words Maria! We are very happy to hear that you had such a wonderful experience during your stay at our place. Providing exceptional hospitality is always our goal! We would be thrilled to welcome you again and ensure another memorable stay.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the 3 bedroom apartment and we enjoyed our stay. Only thing I was a little creeped out about was the fact that you can’t lock the doors from the inside, it definitely made me a little uncomfortable especially at night. Another thing I might have missed in the description was that it’s a 2 level space, and with a 2 year old that was not safe. The carpeting on the stairs is really dirty, and the floors had not been mopped. Other then that this location is close to everything, so it was very convenient and cozy. My family enjoyed our stay!
Response from John on 12 Mar 2024
Thank you for your review! We're delighted to hear that you and your family had a great experience during your stay with us! It's a townhouse style so it has 2 floors. (only 3 Bedrooms Suite has 2 floors) Our team always vacuums the carpets, hardwood areas and steam mops the hardwood floors and bathrooms with a machine. By the way the door codes are automatically updates after each guest so you don't need to worry about that.Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El departamento está muy bien ubicado, estaba muy limpio y cómodo, la comunicación con sam fue buena.
Stayed 4 nights in Mar 2024
Response from LA Suites Team on 12 Mar 2024
Gracias por tu comentario! Nos alegra mucho saber que disfrutaste de tu estancia en nuestro suite.

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Had everything I needed. Very spacious with stove, refrigerator, dish washer, washer & dryer. Sam our host was very professional & helpful. I was able to extend my stay with his direct assistance. I will be referring this place to all my family, friends, & colleagues.
Stayed 8 nights in Feb 2024
Response from LA Suites Team on 12 Mar 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay and that our property had everything you needed.Providing spacious accommodations with essential amenities like a stove, refrigerator, dishwasher, washer, and dryer is important to us, and we're glad that you found our property to be well-equipped for your needs.We're also delighted to hear that Sam provided you with professional and helpful assistance throughout your stay, including helping you extend your stay when needed. Our team is committed to providing excellent service, and we're glad that Sam was able to assist you directly.Thank you for recommending our place to your family, friends, and colleagues. We truly appreciate your support and look forward to welcoming them as our guests in the future.

6/10 Okay

Sajjad, Richmond

Travelled with family
The contact was very responsive. The place in overall was not that bad. There were several things that were not the way we were told or shown. Some smoke detectors were missing, curtain was broken, lights were not working, the front door knob was not in good shape. I was not able to close it completely and it felt like if someone blow the door, it will open up. Also regardless on staying for 4 nights, consumables like paper towel etc were provided like needed for one single night. When asked I was told that things will get fixed once we leave. Other than that things were good.
Stayed 4 nights in Feb 2024
Response from LA Suites Team on 12 Mar 2024
Dear Sajjad,We're glad to hear that you found our team to be responsive and your stay was satisfactory.We checked curtain, door knob when you were there, The shade was functioning properly, there was a slight coning. The door knob was just little loose and was working properly as well so we couldn't understand why would someone blow the door. Please keep in mind if you need extra toilet paper our responsive team is just a text away :) We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Jee Young

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the beds were comfortable. Sam was polite and he got back to us quickly whenever we had questions. Our family enjoyed staying here!
Stayed 5 nights in Feb 2024
Response from LA Suites Team on 12 Mar 2024
Thank you for your positive feedback! We're thrilled to hear that you found our property to be clean and that you and your family enjoyed your stay with us.Ensuring cleanliness and comfort for our guests is always a top priority, so we're glad to know that the beds provided a comfortable night's sleep for you and your family.We're also delighted to hear that you found Sam to be polite and responsive to your questions. Providing excellent customer service is very important to us, and we're glad that Sam was able to assist you promptly.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back again in the future!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely be staying here again. Clean, roomy, secure entrance and love the private parking! On a busy street but was quiet during the evenings and night. So close to anything in Hollywood & Beverly Hills. Communication with the host was fantastic. Had a few questions before we got there and after we arrived and response was immediate! Good food options within walking distance. Would definitely recommend!!
Stayed 4 nights in Feb 2024
Response from LA Suites Team on 12 Mar 2024
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us.Our team takes great pride in providing a clean, roomy, and secure environment for our guests, and we're delighted that you found our property to meet your expectations. We understand the importance of feeling safe and comfortable during your stay, and we're glad that our secure entrance and private parking added to your peace of mind.

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a great location , near everything cool . The place is great , better than any hotel you can stay at . The host is super cool , very quick responses . I ended up extending my trip by 2 days and they helped me and let me stay . I really recommend this place, if I come back to Cali this place will be my home . Thank you to the host for everything !
Response from LA Suites Team on 12 Mar 2024
Thank you so much for your fantastic review Ruben! We're thrilled to hear that you had such a positive experience during your stay with us! We look forward to hosting you again in the future.

2/10 Terrible

George

Stayed 10 nights in Jan 2024
Response from LA Suites Team on 15 Mar 2024
Dear George, You enjoyed your stay and everything with our suite as you mentioned to us. However, giving this rating just because of a few hours elevator issue, which was caused by another guest, doesn't seem fair. Regards

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our unit become "home" the moment we walked in. It was spacious, modern, and very easy to settle in to. Lots of places to put everything you came with. (Walk-in closets, dressers etc) The kitchen was complete, and we were able to prepare full meals with no problem. Lots of storage for food too. That's not always the case in units with kitchens. Hollywood Walk of Fame is within 10 mins walking distance. Lots of other things to do in the area too. Trejo's Donuts, Hollywood Forever Cemetery, studio lot tours etc. The best part about this place is that it's not a hotel. It's a home. Easy for entertaining guests, or just to relax after a long day of sightseeing. Make sure you check out the rooftop patio. Possibly one of the best features of this place. Take your drinks up to the roof, and enjoy a panoramic view of Los Angeles, the Hollywood sign, and the rest of the area. Additionally....there's FREE PARKING. Try and find that with any other hotel in the area. The parking garage is easy to get into, and very safe. Safe for you to get into the building, and safe for the car. I don't normally write reviews, unless things have been absolutely perfect, or gone horribly wrong. I'm happy to say my wife and I found this to be absolutely perfect.
Response from Sam on 12 Mar 2024
Thank you so much for your glowing review John! We're thrilled to hear that your experience with us felt like home from the moment you walked in. Providing a spacious, modern, and comfortable environment for our guests is always our top priority, and we're delighted that you found our unit to be just that.It's wonderful to know that you appreciated the well-equipped kitchen and ample storage space, as well as the convenient location near attractions like the Hollywood Walk of Fame and Universal Studios. We agree that our rooftop patio offers breathtaking views of Los Angeles and the Hollywood sign, and we're thrilled that you were able to take advantage of this feature.We understand the importance of providing a home-like atmosphere for our guests, whether it's for entertaining or unwinding after a busy day of sightseeing. And of course, we're delighted to offer complimentary parking in our secure garage for added convenience and peace of mind.Thank you again for choosing to stay with us, and we hope to welcome you back for another perfect stay in the future!Warm regards,

10/10 Excellent

JAE HAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
host is so kindness and contacted me right away when i needed help.
Stayed 4 nights in Jan 2024

10/10 Excellent

Marcelino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the property. There wasn't really anything that we didn't like. The host was great and checked in on us to make sure we had everything we needed. I highly recommend this apartment.
Stayed 7 nights in Dec 2023

10/10 Excellent

xiaodong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
this is 2-bedroom apartment on 3rd floor, close to Hollywood, safe off-street parking. Rooms are clean, virtual checkin/checkout process are smooth, recommend for small families that need 2 bedrooms and separate bathrooms.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, room comfort
This is the place to stay in Hollywood
This place was amazing views were stunning very quiet inside and out felt extremely safe. Had everything inside that we needed Sam the host was wonderful, very communicative and easy and quick to speak to. I would stay there again. I would recommend this place 1000 times over stay enjoy relax it’s great.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, room comfort
Best time ever!!!
Oh, let me first say that the host was amazing. Always available to contact helped in anyway the location of the the stay is amazing area, Lots of new restaurants, things to walk around and view. Definitely run again. The unit is beautiful inside and out.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from LA Suites Team on 8 Apr 2024
Thank you for 5/5 review Maria!It was a pleasure to welcome you!

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s comfortable it’s quiet it has easy access it’s big enough and the communication was great
Response from LA Suites Team on 15 Mar 2024
Great to hear that you enjoyed your stay! Thank you for highlighting our comfort, tranquility, and accessibility, along with our great communication. We hope to welcome you again soon!