Grounds are well kept. Food is OK. Rooms are old, damp, mildewed . Towels and linen mildewed. Staff were slow to respond to needs and unfriendly. Jacuzzi was broken. Lobby bathroom was filthy. Spa - not air conditioned, no cold water, reused disposable slippers, changing room - filthy.
Great location, wonderful staff, quiet and beautiful property, excellent food options.
The only small but important wrinkle is the internet access. Mobile access in Eswatini is terrible compared to the rest of Africa, including poorer countries such as Rwanda. That’s for Government to sort out, urgently. Meanwhile RSS Hotel Management should provide a strong WIFI signal include in the room rate. This is global standard.
Overall a great place to stay and we will be back.
Nice place for a family or group of friends to spend a few quiet days in eSwatini. Rooms are ample and comfortable. Bugs are an inevitable problem because of the location.