"Service by staff was excellent. Unfortunately, amenities, walkways between rooms, and the inside of our room were not well cleaned with dirty walls and baseboards in the room, dirty floors in the hallways, dirty loungers by the pool and much dirt/sand and even floating garbage in the hot tub with a foul smell to the water. We were unable to use the pool advertised as heated as it was freezing cold and did not seem to be heated at all; I mentioned this to staff and was advised the company that...
"Service by staff was excellent. Unfortunately, amenities, walkways between rooms, and the inside of our room were not well cleaned with dirty walls and baseboards in the room, dirty floors in the hallways, dirty loungers by the pool and much dirt/sand and even floating garbage in the hot tub with a foul smell to the water. We were unable to use the pool advertised as heated as it was freezing cold and did not seem to be heated at all; I mentioned this to staff and was advised the company that...
Jeanette