Located in Lisbon City Center, a neighbourhood in Lisbon, Chiado Mercy - Lisbon Best Apartments is in a shopping district and near a metro station. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Restelo Stadium. Visit our Lisbon travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Chiado Mercy - Lisbon Best Apartments
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.
24-hour return airport shuttle on request for a surcharge
Limited on-site parking
Wheelchair-accessible parking available
Family friendly
Baby bath
Free cot
Highchair
Travel cot
Kitchenette
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Paper towels
Toaster
Bedrooms
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Living spaces
Living room
Entertainment
Flat-screen TV with satellite channels
Comfort
Air conditioning
Pets
Pet friendly
Welcoming dogs only
Up to 13 kg per pet
Fee: EUR 20 per accommodation per night
Service animals exempt from fees
Deposit: EUR 200 per stay
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
In-room accessibility
Lift
Portable shower seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Iron/ironing board
Limited housekeeping
Luggage storage
Safe
Tour and ticket assistance
Location highlights
In a historical district
In a shopping district
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
17 units
Individual furnishings
Traditional architecture
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
Pets are allowed for an extra charge of EUR 20, per accommodation, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
Pet deposit: EUR 200 per stay
Pet fee: EUR 20 per accommodation, per night
Service animals are exempt from fees
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Property Registration Number No Registration ID
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Chiado Mercy Lisbon Best Apartments Apartment Lisbon
Chiado Mercy Lisbon Best Apartments Apartment
Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
Chiado Mercy Lisbon s
Chiado Mercy Lisbon Apartments
Chiado Mercy - Lisbon Best Apartments Lisbon
Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon
Frequently asked questions
Is Chiado Mercy - Lisbon Best Apartments pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a deposit of EUR 200 per stay and a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Chiado Mercy - Lisbon Best Apartments?
Limited spots are available.
What time is check-in at Chiado Mercy - Lisbon Best Apartments?
Check-in start time: 3 PM; check-in end time: 9:00 PM.
What time is check-out at Chiado Mercy - Lisbon Best Apartments?
Checkout is at noon.
Does Chiado Mercy - Lisbon Best Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is Chiado Mercy - Lisbon Best Apartments located?
Located in Lisbon City Center, this apartment building is within a 10-minute walk of Fado in Chiado, Rossio Square and Avenida da Liberdade. Santa Justa Elevator and Commerce Square are also within 15 minutes. Largo Trindade Coelho Stop and Rua São Pedro de Alcântara Stop are within a 2-minute walk.
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Reviews
Chiado Mercy - Lisbon Best Apartments Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Location
9.4
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 311 out of 339 reviews
10 - Excellent
311
Rating 8 - Good. 24 out of 339 reviews
8 - Good
24
Rating 6 - Okay. 2 out of 339 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 339 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 339 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Alyssa Marie Olalia
9 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent place to stay. Will definitely recommend and stay here again. Pictures didn’t give justice to the place, it was very clean, smelled so clean and well maintained. Got a surprise birthday cake too from the property.
Alyssa Marie Olalia
Stayed 4 nights in Oct 2025
10/10 Excellent
Lina
18 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has the most beautiful view on the patio and we really enjoyed our rooms and comfortable beds. It was nicely decorated, and the host were very responsive helpful and I am highly recommending this apartment.
Lina
Stayed 7 nights in Oct 2025
10/10 Excellent
Adam M.
14 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great host. Great location. Great accommodations. Highly recommend.
Adam M.
Stayed 2 nights in Jul 2025
10/10 Excellent
Cindy
29 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Cindy
Stayed 6 nights in Aug 2025
10/10 Excellent
Salim A
1 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property . Great location.
Very professional team/staff .
Salim A
Stayed 4 nights in Jul 2025
10/10 Excellent
Simon
1 Oct 2025
Liked: Cleanliness, room comfort, communication
In the center of a vibrant neighborhood. Apartment was modern and amazing. Couldn’t have been better. Host was so friendly and accommodating. Great introduction to Lisbon. Would return in a heartbeat
Simon
Stayed 3 nights in Sep 2025
10/10 Excellent
Jaime
1 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Jaime
Stayed 5 nights in Aug 2025
10/10 Excellent
Frederique
23 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location but a little loud at night. Perfect accommodations.
Frederique
Stayed 3 nights in Apr 2025
10/10 Excellent
mario
18 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful apartment, very comfortable amenities in a great location to explore lisbon
mario
Stayed 3 nights in Mar 2025
10/10 Excellent
Cameron
13 Sep 2025
Liked: Cleanliness, room comfort, communication
The apartment was freshly renovated and excellently appointed. It was clean and the location was second to none. Road noise is loud all night though but the soundproofing gets rid of most of it! Overall excellent!
Cameron
Stayed 4 nights in Sep 2025
10/10 Excellent
Louise Frances
30 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Communication was fantastic, lovely appartment, walkable to everything we wanted to see. Highly recommend.
Louise Frances
Stayed 3 nights in May 2025
10/10 Excellent
Cathy
22 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Cathy
Stayed 2 nights in Jul 2024
10/10 Excellent
Bryan WS
25 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location for getting around Lisbon.
Clean, secure and bright apartment. Many good restaurants in close vicinity.
Comfortable beds but needed to move slightly to open/close window shutters.
Ben the agent was very friendly, patient and informative.
Bryan WS
Stayed 5 nights in Jul 2025
10/10 Excellent
Zach
11 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment and great location in Chiado. Exceptional service from their team
Zach
Stayed 2 nights in May 2025
10/10 Excellent
Tamsen
18 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Lovely apartment, fabulous area (walking distance to many great sites and restaurants), and very professional and easy check in. Would highly recommend.
Tamsen
Stayed 4 nights in Mar 2025
10/10 Excellent
Faith
8 May 2025
Liked: Cleanliness, room comfort, communication
Best family apartment
Huge apartment. Each room has a bathroom and the dining area was spacious. Had all we needed for a comfortable stay.
Would stay again especially since the location is very convenient to get around old Lisbon.
Faith
Stayed 2 nights in May 2025
10/10 Excellent
Saumil
7 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property easy checkin and checkout. Amazing location.
Saumil
Stayed 2 nights in Apr 2024
10/10 Excellent
Julian
11 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a beautiful property. The accommodation was in excellent condition. It was quiet and walking distance from many attractions and restaurants. I highly recommend this property.
Julian
Stayed 4 nights in Jan 2025
10/10 Excellent
Leandro
23 Jan 2025
Liked: Cleanliness, room comfort, communication
Very good
Wonderful place. Big apartment with Comfortable beds. Great location. Host very helpful.
Leandro
Stayed 4 nights in Jan 2025
10/10 Excellent
Elizabeth
19 Jun 2024
Liked: Cleanliness, room comfort, communication
Perfect family getway
Ben was extremely helpful during our check-in and throughout our stay. Location is unbeatable. So perfect for families.
Elizabeth
Stayed 4 nights in Jun 2024
10/10 Excellent
Donal
4 Jan 2024
Liked: Cleanliness, room comfort, communication
Great location, clean and comfortable modern apartment
Donal
Stayed 5 nights in Dec 2023
8/10 Good
Deborah
18 Aug 2024
Liked: Cleanliness, property conditions & facilities, communication
The apartment itself is excellent; clean, spacious and well equipped. The location is a perfect launching pad for exploring Lisbon.
Deborah
Stayed 3 nights in Aug 2024
10/10 Excellent
T
3 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious room and comfortable bed. Quiet and safe area. Staff is friendly and provides good info. When our adapter didn't work, they sent us 3 adapters to use.
T
Stayed 5 nights in Mar 2025
10/10 Excellent
Linda
23 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location for those looking for a fully refurbished apartment but in the middle of the old city. Great restaurants, shopping and cultural charm
Linda
Stayed 3 nights in Mar 2024
10/10 Excellent
Susan
27 Nov 2023
The apartment is in a great location making visiting Lisbon very easy. Ben made a few great recommendations for places to visit an eat and we really enjoyed our stay at the very well looked after apartment.