I have no serious complaints at all. The location is quite good, the staff were mostly quite welcoming and very helpful, and the room, while a bit basic, was a good size. So why a relatively mediocre rating? Simply put, it lacked any kind of ambiance. It was drab. I had a huge balcony but it had no chair. There was no coffee or tea in the room. There are two well known restaurants connected to the property but the staff cannot book them. Perhaps this hotel is simply suffering by comparison to all the others i had during a ten week trip but nonetheless, while I had no real complaint, I would recommend it to those looking only for the necessities. For atmosphere, go elsewhere.