Dear Shanedra,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

Dear Cheryl,Thank you for taking the time to write a review of your recent stay at our hotel. We appreciate your feedback and take it very seriously. We apologize for the misleading listing and the flooding in the parking lot. We are working to improve our communication and maintenance procedures to prevent these issues from happening again. We are glad that you found our staff to be friendly and helpful, and that you had a quiet stay. We hope that you will give us another chance in the future.Sincerely,Management Team

Dear Kerri-Ann,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team

Dear Guest,We apologize for the dirty and unsatisfactory condition of your room. We are taking your feedback seriously and taking steps to improve. We will clean and disinfect the laundry room and hallways, and we will also inspect and repair all rooms for mold and other issues. We will also be working on increasing our supply of hair dryers so that we can better accommodate our guests' needs.Sincerely,Management Team

Dear Cheryl,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

Dear Peggy,We’re alarmed to hear that you felt cleanliness wasn’t up to par. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time! We treat cleanliness as one of our highest priorities, especially amid such a global outbreak where guests are all more concerned about their overall well-being and safety. We are extremely sorry for letting you down this time! But we have it in us to improve and we request you to give us another chance to earn back your businessSincerely,Management Team

Dear Antonio,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

Dear John,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

Dear Guest,Thank you for your feedback, and we're glad you appreciated our friendly staff and efficient AC. We apologize for the inconveniences you faced with the fridge, TV, and breakfast options. We'll address these issues promptly to ensure a better experience on your next visit.Best Regards,Management Team

Dear Amos,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Jim,We deeply regret the inconvenience you experienced during your stay. We apologize for the mix-up with your room and the presence of roaches. Your concerns have been addressed with our team to prevent such issues in the future. We hope you reconsider and give us another chance to provide you with a better experience next time.Sincerely,Management Team