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"We had a good stay at the Black Swann Inn. I think some of the mixed comments can be understood in terms of expectations. It is. It a quaint New England inn with a common room and cushy furniture. It is more like a holiday inn. With that understanding it does its job - it is clean, comfortable and has the bonus of outdoor space on the lake with Adirondack chairs and boat rentals. "

"Bed was comfortable, room was clean, everything worked properly. Quiet hotel. "

"Friendly staff"

"It is an older property with minimal amenities in the rooms. But it is very well maintained and clean."

"This is a fantastic spot. Kurt and his staff are great. It was everything we wanted for a trip to the Berkshires. "

"Beautiful and relaxing. The grounds are exceptional and on a perfect location to access many points of interest. My room was very peaceful and temperature control was a plus on a very hot weekend. Very clean!! Delicious breakfast!! Very tasty coffee. Extremely helpful staff. "

"Beautiful stay. We booked last minute and it was amazing! We were able to book the room with jacuzzi and a fireplace—which made the whole stay so romantic. Will recommend and am planning to visit regularly. Hoping to return in the fall but definitely next spring. This family works hard and takes pride in their Inn and it shows in every inch of the grounds. Loved every minute!!"

"Read reviews about checking in & was worried. I had no problem. Called the phone # - lady answered right away. Walked me through the payment & key card process & I was done & in my room in 5 minutes. She gave us a different room & it was clean & looked like all new bathroom and curtains. We'll definitely stay here again"

"We we were in the Out of Africa room, set apart in a complex of 4 suites in a unit apart from the Inn itself. The room was uniquely created to feel like an escape to Africa, and heated by a lovely gas fireplace. The breakfast both mornings, delicious. A perfect getaway!"