โรงแรมและที่พักในเลอเบก

"My circumstances regarding my situation call for exceptions to “policy” and my rating is not due to policy per se but because I think there was very little customer service. The person at the late night window had a very detached level of concern and sadly a true lack of empathy. I may be aging myself but customer service requires the server to help the customer… basically problem solve, think outside the box, call someone, and/or at least smile. I had chosen this location and establishment...

"Clean room Beds are comfortable and the pillows"

"We circled around the property and decided against staying."

"Close to food options. Room was spacious however… couch was nasty, shower head not working properly, NO COFFEE!!!! ANYWHERE!! Ice machine requires a quarter. Who ever heard of such a thing?? Room was cheap, AC was cold."

"Stayed here because we came to play at the casino which is like 10 minutes away! NOT FAR AT ALL! We loved the room, very spacious. Prices are affordable. AND free breakfast! Will be staying here again!"

"The room was very clean as was the bathroom. The AC unit was a little noisy but most of them are in my experience. The breakfast was okay. Waffles, cereal and bagels and toast. Coffee and juice"

"The convient hot breakfast for me and my family of 5 lobby very clean and welcoming deposits returned right after check out"

"The gal that checked us in was not to friendly… felt she should have told us about the amenities and where everything was.. the Asian gal in the bar was awesome… the food in the bar area wasn’t good, calamari burnt and fish and chips so so.. our breakfast was very good and great service from Daniel…. The hotel was nice though and we will stay again.."

"Great place, my only complaints would be the ice machines were out of service on two floors, and the sink water pressure was very low."

"The staff was nice but the hotel wasn’t. The bathrooms were dirty, there were stains on the bed and there was no water in the pool. I wish the hotel would’ve been in better conditions."

"The hotel was clean and the staff was nice. That’s all you hope for!"

"Free breakfast. Unable to use swimming pool as it was under construction."

"Good choice"

"Excellent service"

"Put new mattress the ones there are really old and the center is so low you automatically roll to the center of the bed."

"Didn’t receive information on checking in after sending repeat request for a PIN number for the room. Only got in room with help from cleaning lady. Odd there is no staff onsite for assistance. Very poor WiFi, tv couldn’t connect or get a signal. Room only had one night lamp, still had bugs on floor, pet potty area needed maintenance, no grass only dirt. Needed more towels. Room was very spacious."

"To all guests: it was a terrible visit. The first night, I slept on the floor because I was given the wrong room, and they just blamed the booking service. The second night, I was nearly bitten by a dangerous spider; I showed it to the front desk staff, and they just said "okay.""

"Bueno"

"Nice place for an overnight stop and a decent breakfast.. rooms are a nice size and bed was comfortable.."

"Great breakfast, a very nice gym, and plenty of parking."