"Excellent location and a nice hotel. Our room was lovely with a small balcony and a beautiful view of the lake. Most staff was helpful and friendly except on Thursday morning breakfast staff was not welcoming at all. They sat around smoking and breakfast was not ready on time (8am start a little late anyways)."
"Very clean bed and breakfast. Staff wasn’t as helpful . They are nice , but if you do not have what’s app good luck finding help.. jacuzzi said it hadn’t been cleaned/ filtered in 19 days when we turned it on… they have paddleboards on the beach that are locked up, so maybe ask host if they are available. AC was turned off by staff when you left the room, so expect to turn it on once you get back from your adventures throughout the day. Beach is walking distance from hotel which was nice, close...
"Beautiful property that has achieved a wonderful balance of maintaining the original character while updating the spaces beautifully. Spectacular pool and spa with the best staff."
"Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel"
"A hard review to write. I gave 5 stars in most areas. The service and the overall property was excellent but for the price we had some issues. The KEY to the room is a huge pain! You only get one key and if you lose it there is a $1000 Swiss franc fee to replace it and a minimum 3 hour wait. Two doors to go through so it is very inconvenient. While the room we had was very large with a bedroom plus a large kitchen/living space with two patios there was only one TV in the living room! No bedroom...
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