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"Subject: Dissatisfaction with the Restaurant Service Dear Hotel Team, As loyal guests of your establishment for several years, we have always appreciated the quality of your welcome, the professionalism of your staff, and the excellence of your cuisine. However, during our most recent stay, we were deeply disappointed by the behavior of two restaurant waitresses, Merche and Yohanna. Their attitude was consistently cold, distant, and lacking in courtesy. They do not greet guests, ignore our...

"Chambre prête à notre arrivée. Bon accueil "

"Week-end très agréable à l’hôtel caribe ! Les piscines sont très belles et bien surveillés par les maîtres nageur."

"Nice hotel for the conference."

"Good location. Convenient parking. Great breakfast. Good sized room."

"Cant beat this hotel for kids considering the price. 5 nights of fun. The kids club staff were great too. Looking forward to returning (food was average buffet experience)"

"Lovely apartment. Clean, cheap and really accessible to the busy part of Salou. Pool is fantastic. Would fully recommend to anyone who wants to go self catering in Salou."

"Buena habitación y localización"

"Dirty marks on walls and around doors that I repeatedly complained about 3 days in a row but nothing has been done and no apology. So called fresh towels had bugs on them, took out the room to replace with staff, again no apology. Food quality and service needs improvement. On a positive note the view from the room was stunning."

"The hotel is not safe.My daughter who is 13 years old was harrassed and intimidated by a man at the pool who was also staying at the hotel. I reported the incident to the hotel staff but no action was taken. I even emailed the hotel manager but I have never received any reply. I also spoke to that man who smelled alcohol and no staff stayed by the side to support me although the staff witnessed the incident. It appeared that they staff are not properly trained to handle situations involving...

"un 10 desde la atención del personal hasta la habitación, el desayuno, las instalaciones y el pass express."

"Très bel hôtel avec un très bel accueil . service de propreté excellent. Je recommande Se fût un très bon rapport qualité prix"

"Clean "

"Todo perfecto!"

"Zeer tevreden over de kamer,personeel heel vriendelijk,ontbijt was uitstekend en uitgebreid,vlakbij het centrum en een parkeer gelegenheid,top hotel voor ons en kunnen het zeker aanbevelen."