2/10 แย่มาก
Kiana
30 มิ.ย. 2025
Very stressful and disappointing experience with this property. Despite the listing stating that check-in was available in person between 7:30 AM and 7:30 PM, the host contacted me via WhatsApp, asking for personal information without any prior notice or confirmation through Expedia.
I asked multiple times to continue communication through Expedia's chat, but the host ignored those requests and insisted on using WhatsApp — which goes against Expedia’s own safety guidelines. Even worse, the host completely stopped responding to messages and phone calls the evening before my arrival (well within the advertised reception hours) and did not reply until late the next morning.
This left me feeling unsafe and unsupported in a foreign country, and I had no choice but to book a different accommodation last minute. No traveler should be put in that position.
I don’t recommend this property to anyone looking for a safe and reliable booking experience.
Kiana
เข้าพัก 1 คืน, มิถุนายน 2025