"First and forwmost, lack of communication from the owner/manager. No responses for queries at all.
The rooms were clean upto an OK
level. Bathroom was not very clean. Our room was at the front of the property overlooking a very busy road. It was not sound proof at all.
Staff was good, reaponsive. Parking is available, but accessing it is a hassle. We had to approach the main reception to request access to the parking bay in the basement. Main reception was at the back of the building, so this...
"Experience from other Taj was much better than the experience. Food was average and not much of choices for breakfast, lunch and dinner. Flexibility was less in accommodating certain requests like additional towels for the room. Conditioners and other items were less and short of water bottles"
"The property needs substantial renovation - many rooms are bit run down and with foul smell...Rest of the things in terms of amenities and other aspects are upto the mark of Taj!"