Well maintained property with high quality facilities. My family did enjoy the serenity and beauty of the surrounding and the convenience of walking distance to Gion and many places of interest.
What a great immersive experience to have a little house for our stay in Kyoto, so close to many temples and other areas of interest. The house was cozy and warm in the cold weeks of winter and the large bath and zen garden were a nice touch.
Staying at Kiraku is a truly memorable experience. This is our favourite location in Kyoto and is surrounded by beauty. The house is impressive and immaculate. A truly special stay.
Fantastic ryokan, we had a slight issue doing virtual check in but staff was immediate and provided prompt assistance. The ryokan was beautiful, the was amazing. Breakfast was delivered in the morning and was nice. Would stay again.
Good place to stay, though a little overpriced. Need a light outside the door as it was dark during winter and hard to find location if arriving after 5pm during winter. Apart from this, super and nice ambience at the property. Timely response to email replies.
The property itself is absolutely beautiful. The small garden that you could see from the tatami room was gorgeous and everything within the home was clean and lovely, great quality.
The area around the property was calm when we went. It has a lovely feel and there are some nice restaurants and shops within walking distance.
Besides that, the ones managing the property were very helpful and kind. There were a few matters where I didn't know how to do something and messaged them and got a reply in a very reasonable time. Very good customer service.
Amazing stay! We loved everything about Nazuna Kyoto. The location was just a few minutes from the subway, in a quiet part of Higashiyama. Super clean, quiet, modern, yet traditional Ryokan style two story townhouse with tatami mats and a beautiful garden. Roomy and charming! Fabulous bathroom and tub! Luxurious toiletries, the softest pajamas, and the beds were so comfortable. We didn't use the kitchen much, but it was well equipped and clean. We specially loved the quirky and charming vintage record player with vinyls for our enjoyment. With a cup of matcha prepared for us upon arrival, we felt so welcomed. Would definitely stay again if ever in Kyoto.