โรงแรมใกล้สวนสาธารณะนันทนาการกวนตัน, Kuantan

"nice place "

"all good"

"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...

"The property is very nice and we enjoyed it. However, the parking situation was not pleasant. We were instructed to use the Touch N Go card. We made a mistake of scanning the card after we exited the parking lot not before we exited the parking lot. We didn't realized we made the error on the day we checked out. The staff told us that there is no way to redeem the error. This is just bad business practice. It is not the extra monies that bothered us. It is the principal. We made a honest...

"Clean room and big room good for sleep"

"A tired, dirty and dilapidated hotel…"

"The space is big however we saw some cockroaches. The pool need some cleaning. Glad there're hot water with good pressure Kettle, mug, 3 in 1 coffee mix, provided "

"Good"

"My extended was enjoying the trip, indoor amenities was excellent, with outdorr water pool my kids really have a good time, host may want to improve condition outside house such as cutting the grass, overall im happy with my stay"

"On one of the day my room was not cleaned,i asked the guy and he said i did not inform him,i told him it should be the other way around,if i inform him not to clean then there is no need to clean otherwise he should clean.Maybe the management should put the label slider or a hanger on the door to indicate if cleaning of the room is required. Other than that,not much issues,room and toilet is small but i took the standard room and for the price,there is no complaints.There is only one coffee shop...