Pullman Kuala Lumpur City Centre Hotel & Residences

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Luxury
5.0 star property
8.6

Excellent

Luxury family-friendly hotel in the business district

A short walk from Pavilion Kuala Lumpur and KLCC Park, Pullman Kuala Lumpur City Centre Hotel & Residences provides a poolside bar, a terrace and shopping on-site. Treat yourself to aromatherapy, a body treatment or a massage at Vibes Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.

The current price is ฿4,055
฿4,462 total
includes taxes & fees
25 Oct - 26 Oct

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned carpet.

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, Club lounge access

Room

Club Room, 2 Single Beds, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

A modern hotel room with a cityscape painting, a sofa with colorful cushions, a dining table set for two, and a large window offering a view of the city.

Deluxe Apartment, 1 Bedroom (1 King bed)

8.8 out of 10
Excellent
(8 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

A hotel room with a dining area, a sofa, and a view of the cityscape.

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

7.6 out of 10
Good
(10 reviews)
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 1 King Bed, Club lounge access

A hotel room with a large bed, a sofa, a small table, a TV, and a view of the city.

Club Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a seating area, a window with a city view, and a patterned floor.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Prestige Room, 1 King Bed

A hotel room with a bed, a chair, a desk, and a large window offering a city view.

Prestige Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access

A hotel room with a large bed, a small round table, a sofa, and a view of tall buildings.

Club Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

A modern hotel lobby with leather sofas, a coffee table, and a large window offering a view of the city.

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Club lounge access

A modern living room with a sofa, a chair, a coffee table, and a view of tall buildings through sheer curtains.

Executive Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Club lounge access

Room

Club Penthouse, 1 King Bed, Club lounge access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

A modern living room with a TV, bunk beds, a sofa, a coffee table, and a cityscape painting.

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

A modern hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Regency Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

A modern living room with a sofa, a coffee table, and a TV stand. There is a dining area with a table and chairs.

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

A hotel room with a bed, a sofa, a small table, and a view of the city through large windows.

Governor Suite Club Lounge Access, 1 King Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

A child's room with a bunk bed, a tent, a toy dinosaur, and a small sofa.

Family Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About the area

In the entertainment district, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur with good shopping. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Travelling with kids? Consider Petrosains Science Discovery Centre, or check out an event or a game at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing. Visit our Kuala Lumpur travel guide
Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450

What's nearby

  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    2 min walk - 0.2 km
  • The Petronas Twin Towers illuminated at night with surrounding skyscrapers.
    Kuala Lumpur Convention Centre
    5 min walk - 0.5 km
  • The Petronas Towers, a prominent skyscraper, and a colorful fountain in Kuala Lumpur.
    KLCC Park
    7 min walk - 0.6 km
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    10 min walk - 0.9 km
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Pasar Seni Station
    5 min drive
  • Conlay MRT Station
    7 min walk
  • Kuala Lumpur International Airport (KUL)
    54 min drive

Restaurants

  • Grand Imperial Restaurant
    2 min walk
  • Hakka Restaurant 客家飯店
    4 min walk
  • Vertigo
    2 min walk
  • Blu Bar & Cigars
    1 min walk
  • The Fish Bowl
    2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

  • Luxury family-friendly hotel in the business district
  • A short walk from Pavilion Kuala Lumpur and KLCC Park, Pullman Kuala Lumpur City Centre Hotel & Residences provides a poolside bar, a terrace and shopping on-site. Treat yourself to aromatherapy, a body treatment or a massage at Vibes Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire
    • An electric car charging station, express check-out and supervised childcare (surcharge)
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 607 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with separate baths/showers and bidets
    • 32-inch LCD TVs with premium channels
    • Recycling, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Blu Bar
  • Enju
  • Red
  • Sedap
  • Terrace Poolside Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 29 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 91.80 for adults and from MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Pullman Kuala Lumpur City Centre Hotel & Residences?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Pullman Kuala Lumpur City Centre Hotel & Residences on 25 Oct 2026 start from ฿4,055, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Kuala Lumpur City Centre Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Kuala Lumpur City Centre Hotel & Residences?

Self-parking is free at this property.

What time is check-in at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Kuala Lumpur City Centre Hotel & Residences?

Checkout is at noon. Late check-out is available for a fee.

Does Pullman Kuala Lumpur City Centre Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 300 per vehicle applies.

Where is Pullman Kuala Lumpur City Centre Hotel & Residences located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 10-minute walk of Pavilion Kuala Lumpur and KLCC Park. Petronas Twin Towers and Suria KLCC Shopping Centre are also within 1 mile (2 km). Conlay MRT Station is 7 minutes by foot and Raja Chulan Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay here, the room was perfect, spacious and comfortable. Staff were very friendly and helpful. Room service was fast and tasty.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Good breakfast, room was good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is helpful and attentive to meet my needs
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great breakfast Beautiful hotel The staff are so lovely Great location to everything
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a good variety of food. Staff are friendly and accommodating.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Pavillion. Friendly staff, clean rooms. Carpark available to those driving (Basement and multistorey). Valet parking available too.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and wonderful rooms
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent. Easy walk to Bukit Bintang area where Pavilion mall is located. Very convenient n accessible to lots of eateries and food choices. Room very clean and bright. Will stay again when i am in KL.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club room benefits outstanding. Central location away from the hustle and bustle
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel is very nice and clean, the staff are very helpful and the services are great.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff, location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and friendly staff
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice, Isa and Moustafa made our experience delightful.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The facility is fabulous, the accommodations are amazing and the staff is very friendly and helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the services the staff provide, will definitely come back to stay next time
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to shopping malls
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to meet up with people
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good, beds where nice and firm, room was clean and spacious, no issues in our stay , staff where lovely .would recommend .
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety is good.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location and service is excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good staff and convenient to shopping.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and comfortable
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects. Staff welcoming, friendly and efficient and went above and beyond. Great city centre location right next to Pavillion and close to Bukit Bintang and metro stations / monorail. Walking distance to KLCC. Fantastic range of food at breakfast. Pool area a relaxing idyl in the middle of the city. Will definitely book again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with good breakfast, gym and pool.
Stayed 1 night in Dec 2024