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Reviews of Prescott Ace Kuala Lumpur Cheras

3 out of 5
Prescott Ace Kuala Lumpur Cheras
Jalan C180/1, Cheras, Selangor

Reviews

6.8
Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 5 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Te

Travelled with partner
Poor ventilation, smoking smell all night.
Stayed 1 night in Nov 2023

2/10 Terrible

amit

Business traveller
Stayed 1 night in Aug 2023
Response from krl on 24 Aug 2023
Thank you for taking the time to share your honest review with us regarding your recent stay at our hotel. We truly apologized due to the inconvenience you had encountered during your stay with us. Feel free to contact us if you need any assist from us. We are always willing to lend a helping hand. Once again, sorry for our hotel didn't meet your expectations. We hope that we have the opportunities to welcome you back to our hotel as we could provide you a pleasant stay. Cheers!KrlPrescott ACE.

4/10 Poor

Wei Wei

Disliked: Cleanliness, staff & service, property conditions & facilities
Should improve on room cleanliness
Stayed 2 nights in Jul 2023
Response from krl on 24 Aug 2023
Thank you for taking the time to share you review about your recent stay at our hotel. We truly apologized for the inconvenience you have encountered during your stay. Please be assured that we take this matter seriously and will take actions for further improvement. Should you require any assist , please don't hesitate to contact us as we're always willing to lend a helping hand. Thanks for your understanding. Cheers! KrlPrescott ACE.

6/10 Okay

Verified traveller

Just the standard room
Quite comfortable with the bedding. Nothing special about this hotel. The worse part is the breakfast. Not worth it at all. Easy parking but you have to pay for it (RM3 per entry). Just don't forget to ask the discount coupon at the hotel counter everytime before exit.
Stayed 1 night in Jun 2023
Response from krl on 26 Jun 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your kind words. We sincerely apologize that the breakfast did not meet your expectations. We value your feedback and would be grateful to receive your suggestions as they will help us make further improvements to our breakfast offerings. Once again, thank you for your honest feedback and we hope that you will give us another opportunity to provide you with the exceptional stay you deserve.Cheers ! Krl Prescott ACE.

4/10 Poor

Richard

Stayed 1 night in Dec 2022

10/10 Excellent

Yosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Oct 2022

4/10 Poor

Johan

Stayed 2 nights in Jun 2022
Response from leyee on 16 Jul 2022
Dear Guest, Warmest Greeting from Prescott Ace Kuala Lumpur Cheras! Thanks for taking your time to provide feedback on your stay with us and we hope to welcome you back to Prescott Ace again in the near future.

6/10 Okay

Vincent

Liked: Room comfort
Disliked: Staff & service
Stay was generally pleasant except front counter staff could be friendlier
Stayed 2 nights in Apr 2022
Response from leyee on 16 Jul 2022
Dear Vincent, Warmest Greeting from Prescott Ace Kuala Lumpur Cheras! Thanks for taking your time to provide feedback on your stay with us. Regarding to your comments, we will make sure to reflect to our management for further improvement. Thanks for your opportunity and we hope to welcome you back to Prescott Ace again in the near future. The Management.

10/10 Excellent

Swee Hin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room clean & quiet. Many restaurants, food courts, bars, cafe's, convenience shops & shopping mall with walking distance.
Stayed 1 night in Apr 2022
Response from leyee on 16 Jul 2022
Dear Guest, Warmest Greeting from Prescott Ace Kuala Lumpur Cheras! Thanks for taking your time to provide feedback on your stay with us. Your comments are much valued for us. We are really appreciate that you are satisfy your stay in our property. Thanks for your opportunity and we hope to welcome you back to Prescott Ace again in the near future. The Management.

10/10 Excellent

Yeow Teong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe..convenient..clean
Stayed 1 night in Mar 2022
Response from leyee on 30 Mar 2022
Thanks for the respond. Hope that you can visit again.

10/10 Excellent

Yeow Teong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and walking distance for meals
Stayed 2 nights in Mar 2022
Response from leyee on 30 Mar 2022
Thank you for the respond. We hope that you can visit again.

10/10 Excellent

Yeow Teong

Stayed 3 nights in Mar 2022
Response from VINI on 21 Apr 2022
THANK YOU SO MUCH SIR

8/10 Good

SUSIE NGU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very comfortable and clean. But the sound proof is poor, can hear people closing door from next door, walking or talking. The location is very convenient and easy to get food even you dont have transport.
Stayed 2 nights in Feb 2022
Response from leye on 13 Mar 2022
We're sorry about the sound proof and thank you for the respond. Hope that you can visit again.

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

KL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy environment Great front service provided
Stayed 1 night in Mar 2020