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DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel connected to a shopping centre in Shah Alam with 3 restaurants

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Restaurant
Lobby
Lobby
Exterior

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
  • Laundry
The current price is ฿2,196
฿2,448 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 2 min walk - 0.2 km
  • Central i-City Shopping Centre - 3 min walk - 0.3 km
  • Sri Maha Mariamman Temple - 9 min walk - 0.8 km
  • AEON Mall Bukit Raja - 19 min walk - 1.6 km
  • Wet World Shah Alam - 5 min drive - 5.3 km

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪R-Roi Thai Kitchen - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Makan Kitchen - ‬6 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Bar-B-Q Plaza - ‬14 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

Luxury hotel near i-City
You can look forward to a swim-up bar, a poolside bar and a coffee shop/cafe at DoubleTree by Hilton Shah Alam i-City. Indulge in aromatherapy, a facial and a massage at Eforea Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • 12 meeting rooms, massage treatment rooms and a 24-hour front desk
  • A front desk safe, luggage storage and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 300 rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 49-inch plasma TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Hindi, Malay

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9.0 out of 10, Wonderful, 73 reviews
The price is ฿2,431
฿2,702 total
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 118.80 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 39 for children
  • Fee for in-room wireless Internet: MYR 30 per night (rates may vary)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 118.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on 24 Aug 2025 start from ฿2,195.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Shah Alam i-City pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Shah Alam i-City?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 50 per day.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Shah Alam i-City?

Checkout is at noon.

Where is DoubleTree by Hilton Shah Alam i-City located?

Situated in the business district, this luxury hotel is within a 15-minute walk of i-City, Central i-City Shopping Centre, and SnoWalk. Laman Seni 7 and Universiti Teknologi MARA Shah Alam are also within 1 mile (2 km).

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DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 157 reviews
Rating 8 - Good. 25 out of 157 reviews
Rating 6 - Okay. 7 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 1 night in Jul 2025

10/10 Excellent

Intan Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

May Lin

Liked: Cleanliness, property conditions & facilities
Hotel staff is very friendly the room is ok
Stayed 2 nights in May 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024

8/10 Good

Stephen

Liked: Staff & service, amenities, property conditions & facilities
the breakfast buffet has few options
Stayed 2 nights in Apr 2025

6/10 Okay

Srila

Liked: Cleanliness
Close to central shopping
Stayed 10 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Stayed 1 night in Dec 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building and facilities are relatively new. Breakfast was excellent, with lots of varieties. Make sure you ask for a room with window view of the theme park. The view of the lights of the theme park and people playing in the theme park is gorgeous. There's the new big mall Central icity just 3 mins walking distance from the hotel. I LOVE this mall, it has everything you would need or want to buy. The mall is also very spacious, lots of shops and dining areas, and very clean as well. I stayed at this hotel for 4 nights and I love the experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great area away from the city. It had a mall with all your needs right next to it!
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshu

Liked: Cleanliness, staff & service, property conditions & facilities
Every one that worked there was the nicest person I met!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lima

Liked: Amenities
It is clean and well maintained, whatever you need they will send their workers to help you
Stayed 1 night in Jan 2025

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for business stay

Good food and hotel rooms were clean and spaces.
Stayed 3 nights in Jun 2023

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Good location with proximity to F&B and shopping It will be nice if they have a curtain or blind between the toilet and bedroom
Stayed 1 night in Aug 2024

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the mall and get stuff that u need. Which just beside the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Fazeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotel stays I have ever had. The WhatsApp message contact was really handy and I was able to message requests easily. They were all taken care of, including printing a document. The location, facilities and room were also excellent. A great place to stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Not a thing was wrong. This is your best option for staying in Shah Alam area.
Stayed 4 nights in Jul 2024

8/10 Good

Dennie

Liked: Staff & service, amenities, property conditions & facilities
My 2nd time stayed, well keep, need some improvement, on training staff, service was good
Stayed 4 nights in Aug 2024

10/10 Excellent

gavin

Liked: Amenities
Brand new and impressive property Great views
Stayed 1 night in Jan 2024

6/10 Okay

Lydia

+ The room was an adequate size. + The location was good. + The hotel was generally clean. + The pool and facilities appeared clean. + The welcome cookie was a nice touch. - Not much variety of food options. - We decided to cancel the breakfast we had paid for as there were very limited gluten free options (only egg and yoghurt). The kitchen staff also seemed very unwilling to make something alternate whereas other hotels we stayed at were much more accommodating and went the extra mile to make things like GF pancakes. - Some of the staff felt very unwelcoming, especially the guy at the pool who was staring at us both the whole time we were there. It was only us, and he was mopping the floor and just watching us for nearly an hour. This made us feel really uncomfortable and we went back to our room and didn't use the pool again for this reason. - The lattes we ordered to the room in the morning were only half full. - We also ordered fruit juice to the room which took over an hour to arrive. - There were yellow marks on the head board of the bed and yellow scum marks around the bathroom sink. - The tap water kept turning brown. Overall, the stay was okay but definitely not what we expected from a 5*hotel nor a reputable chain like Hilton. We thought we were treating ourselves to a few nights of luxury but we're disappointed. We wouldn't stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ramlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Staff very hospitable, amazing as always. Location next to shopping mall, good restaurants and varied entertainment places. Try get rooms facing I-City Park
Stayed 2 nights in Feb 2024

10/10 Excellent

Binny Zachariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Stayed 10 nights in Jun 2024