DoubleTree by Hilton Shah Alam i-City

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Luxury
5.0 star property
9.4

Exceptional

Peaceful retreat with stunning park views

Serene and tranquil, this property offers a peaceful retreat away from city centre traffic, with stunning views of I-City Park. Delight in exceptional dining and unwind in the family-friendly pool, all while enjoying impeccable service from well-trained staff.

Popular amenities

  • Pool
  • Spa
  • Air-conditioning
  • Gym
The current price is ฿2,067
฿2,372 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a yellow armchair, a desk with a chair, a large window with a city view, and a television on the wall.

Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

A modern hotel room with a large bed, a TV, and a city view.

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a TV, and a city view.

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a chair, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a sofa, armchair, coffee table, and a TV mounted on the wall.

Premium Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

A hotel room with two beds, a large window with a city view, a small table with a chair, and a trash bin.

Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Park View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view and a Ferris wheel.

Deluxe Room, 2 Single Beds, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 Double Bed, Kitchenette

A modern living room with a large flat-screen TV, a wooden coffee table, and a blue sofa with cushions.

Presidential Suite, 1 Double Bed, Kitchenette

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

A modern hotel room with two beds, a large window with a city view, a desk with a chair, and a minibar.

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Located in Shah Alam, DoubleTree by Hilton Shah Alam i-City is connected to a shopping centre. Travellers who have shopping on the agenda can visit Sunway Pyramid Mall and 1 Utama. I-City and SnoWalk are also worth visiting. Visit our Shah Alam travel guide
Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • A park with trees illuminated by colorful lights.
    i-City
    2 min walk - 0.2 km
  • A temple with intricate carvings and statues.
    Sri Maha Mariamman Temple
    19 min walk - 1.6 km
  • Central i-City Shopping Centre
    2 min walk - 0.2 km
  • Universiti Teknologi MARA Shah Alam
    15 min walk - 1.3 km
  • AEON Mall Bukit Raja
    2 min drive - 1.6 km

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station
    5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    28 min drive

Restaurants

  • Makan Kitchen
    1 min walk
  • TGI Fridays
    6 min walk
  • Bar-B-Q Plaza
    10 min walk
  • Ramen Seirock-Ya
    6 min walk
  • Sopoong
    6 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

  • Luxury hotel connected to a shopping centre
  • You can look forward to a swim-up bar, 2 coffee shops/cafes and an arcade/games room at DoubleTree by Hilton Shah Alam i-City. Indulge in a massage, aromatherapy and a facial at Eforea Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
    • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • Concierge services, a lift and massage treatment rooms
    • Luggage storage, 12 meeting rooms and a front desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 300 rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
  • More amenities include:
    • Bathrooms with bidets and free toiletries
    • 49-inch plasma TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 60 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 118.8 per night.

Payment types at the property

  • American Express
  • Diners Club
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 39 for children
  • Fee for in-room wireless Internet: MYR 30 per night (rates may vary)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 60 per day
  • Rollaway bed fee: MYR 118.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on 15 Nov 2026 start from ฿2,067, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Shah Alam i-City pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Shah Alam i-City?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 60 per day.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Shah Alam i-City?

Checkout is at noon.

Where is DoubleTree by Hilton Shah Alam i-City located?

Situated in the business district, this luxury hotel is within a 10-minute walk of i-City and Central i-City Shopping Centre. SnoWalk and Laman Seni 7 are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Shah Alam i-City Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 187 out of 247 reviews
Rating 8 - Good. 41 out of 247 reviews
Rating 6 - Okay. 8 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 7 out of 247 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very nice and staff very friendly
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic hotel with great set of staff esp at the reception counter.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very clean and friendly
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness
Close to central shopping
Stayed 10 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities
Brand new and impressive property Great views
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room layout and setting. Comfortable bed and clean.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great area away from the city. It had a mall with all your needs right next to it!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Staff very hospitable, amazing as always. Location next to shopping mall, good restaurants and varied entertainment places. Try get rooms facing I-City Park
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the mall and get stuff that u need. Which just beside the hotel.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and comfortable. There is a parking free of 30 dollars a day.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff, mall next door was handy. Limited public transport options
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotel stays I have ever had. The WhatsApp message contact was really handy and I was able to message requests easily. They were all taken care of, including printing a document. The location, facilities and room were also excellent. A great place to stay.
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room nice view

Hotel very clean. Nice view. Iverall is good ..It just pillow too low.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
My 2nd time stayed, well keep, need some improvement, on training staff, service was good
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Stayed 10 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
All is good except taking too much time to request for housekeeping
Stayed 2 nights in Nov 2025