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Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Promenade Hotel Kota Kinabalu offers an upscale urban retreat in downtown Kota Kinabalu. Guests relax by the outdoor pool, enjoy breakfast at two on-site restaurants, and explore nearby dining spots. Free in-room WiFi and personalized itineraries by the concierge.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Promenade Deluxe Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2

View all photos for Promenade Superior Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2

View all photos for Superior Double or Twin Room

1 bedroom, free minibar, in-room safe, desk

Superior Double or Twin Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

1 bedroom, free minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Double Room

1 bedroom, free minibar, in-room safe, desk

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Designer toiletries
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Promenade Deluxe with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bidet
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | 1 bedroom, free minibar, in-room safe, desk

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with City View

1 bedroom, free minibar, in-room safe, desk

Superior Room with City View

  • Sleeps 2

View all photos for Deluxe Room With Partial Sea View

1 bedroom, free minibar, in-room safe, desk

Deluxe Room With Partial Sea View

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Promenade Superior Room with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Superior Room with Club Lounge Access

  • Sleeps 2

View all photos for Promenade Deluxe Room with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, free minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Executive Suite with Club Lounge Access

1 bedroom, free minibar, in-room safe, desk

Executive Suite with Club Lounge Access

  • Sleeps 2
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About the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Centre Point - 5 min walk - 0.4 km
  • Imago Shopping Mall - 8 min walk - 0.7 km
  • Gaya Street Sunday Market - 16 min walk - 1.4 km
  • Suria Sabah Shopping Mall - 19 min walk - 1.7 km
  • Jesselton Point Ferry Terminal - 2 min drive - 2.2 km

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • ‪Restoran Rasika Maju - ‬6 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk
  • ‪Big Fish - ‬4 min walk
  • ‪Promenade Staff Cateen - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel near Imago Shopping Mall
Consider a stay at Promenade Hotel Kota Kinabalu and take advantage of a corner/local shop, a coffee shop/cafe and a hair salon. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Local cuisine breakfast (surcharge), concierge services and free newspapers
  • A front desk safe, smoke-free property and tour/ticket information
  • A banquet hall, luggage storage and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Reception

Hilton Kota Kinabalu

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 973 reviews
The price is ฿2,493
฿2,769 total
includes taxes & fees
29 Nov - 30 Nov
Hilton Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business centre

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MYR 49 for adults and from MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Checkout is at noon.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kota Kinabalu Esplanade and Imago Shopping Mall. Warisan Square and Plaza Wawasan are also within 10 minutes.

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Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 180 out of 588 reviews
Rating 8 - Good. 261 out of 588 reviews
Rating 6 - Okay. 85 out of 588 reviews
Rating 4 - Poor. 45 out of 588 reviews
Rating 2 - Terrible. 17 out of 588 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jack tak hau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. the staff were friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

YiYing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pillow, bed and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022

6/10 Okay

Danya

Liked: Cleanliness, staff & service, amenities
The hotel was well kept however, not to the fault of the hotel, the water line to the hotel was broken and there were no flush toilets working or faucets/showers. The resteraunts at the hotel was limited in selection but several resteraunts were available within walking distance. The staff was very helpful
Stayed 1 night in Aug 2025

8/10 Good

Markku Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good and varied breakfast, room was cleaned every day
Stayed 9 nights in Apr 2025

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

8/10 Good

Heng Wai

Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

10/10 Excellent

MUHAMMAD AZLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lol. Promenade Hotel never disappoint. I have stayed there numerous times.

6/10 Okay

Takayuki

just average
Stayed 1 night in Nov 2024

10/10 Excellent

Zulkafli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Near shopping mall
Stayed 1 night in Jan 2023

8/10 Good

ARAMAN BIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room includes breakfast, comfortable beds to sleep

Big room, good aircon (8th floor), though the carpets can get some thorough cleaning, coz when you open the hotel room, there is distinct smell, which only goes away after you switch on the aircon. comfortable beds and pillows for good rest Buffet breakfast was good, but the hot coffee and tea need to be placed in two areas, the bread toaster should also be two, so that people dont que to toast their buns... chicken dishes, should be heated up.. but overall, got bread, fruits, salads, a bit of dessert, eggs station.. all good..
Stayed 2 nights in Jun 2023

8/10 Good

SHARON XUEQI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

6/10 Okay

Shiro

Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.
Stayed 1 night in Jul 2023

6/10 Okay

Maree

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Stayed 6 nights in May 2023

6/10 Okay

Shield

Liked: Cleanliness, staff & service
It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Stayed 2 nights in Jul 2023

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk hotel og super service

En lækkert hotel med fantastisk service. Flot udsigt og nemt at komme rundt herfra. Kan kun give de bedste anbefalinger
Stayed 5 nights in Jul 2025

8/10 Good

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Stayed 6 nights in May 2025

10/10 Excellent

Ching-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Highly recommended

Update the room for us. Nice view to see the sunset. And breakfast is valuable. Highly recommended. 5-10mins walking to shopping mall and local night market.
Stayed 2 nights in May 2025

6/10 Okay

Kiyoshi

部屋は広かったが朝食がいまいちでした
Stayed 4 nights in Apr 2025

10/10 Excellent

Slim Hedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le séjour était conforme aux avis, le service de nettoyage est impeccable. La réception au top, le seul bémol est une petite odeur d’humidité. Sinon, le séjour était parfait, je le recommande fortement
Stayed 3 nights in Apr 2025

8/10 Good

MOHAMMED ISNIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and good environment.will recommend others.
Stayed 3 nights in Apr 2025