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Reviews of Greenery Resort Koh Tao

3 out of 5
Greenery Resort Koh Tao
13/45 Moo 3, Koh Tao, Surat Thani

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Meghan

Liked: Cleanliness, staff & service, room comfort
Great service, clean, comfortable, quiet
The manager is absolutely amazing in how attentive and helpful she is. The service and standard at which they operate is very high. The room was very clean and serviced daily. Location is quiet. Rather than paying for a view, you are paying for a very clean and nice room with great service. There’s also a very private set up with the balconies. The grounds are nice with gardens and a lot of attention put into making it the little haven it is. It was a great place to stay. We also rented a scooter from them which was so easy and hassle free. The only complaint is the sewer seems to vent through the shower drain and is quite stinky. Might be because it was pretty rainy (major puddles and such- maybe things were backed up). We probably should have asked about it. Maybe it was just our drain plugged with something stinky and other rooms are fine. They had lots of good scents trying to override it, so we figured they’d done what they could. We kept the bathroom door closed and it was pretty manageable. Even with this, we were happy with our choice because the other aspects were that good, and I am super sensitive to smells.
Stayed 7 nights in Nov 2022
Response from Kik Murphy on 20 Dec 2022
First, we have to say thank you for choosing our resort for your place to stay in Koh Tao. We have to apologize for any inconvenience while you were here and we really appreciate your comments. We will try our best to figure out all the issues that you inform us. Hope we could give you another warm welcome again next time.With best regards,

10/10 Excellent

Sapphire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and lovely staff
I came back here for a week after spending a month in the greenery last year and loved it. Well looked after place and lovely staff. They also rent scooters which is handy, daily cleaning services even for long stays! I definitely recommend!
Stayed 5 nights in Jul 2018
Response from Greenery Resort on 5 Aug 2018
Thank you very much for choosing our resort again and again. We are pleased to services and take the best care of you. You are more than welcome to visit us at anytime. Best regards,

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place in Koh Tao!
Greenery Hotel is a fantastic place to stay in Koh Tao! We stayed at 3 different places while here on a two week stay and it was by far our favorite place. We booked a superior room for 2 and enjoyed the cleanliness and friendly staff. Everything was perfect, the wifi was consistent. The only thing was that the beds were a little stiff but most beds here in Thailand would. We would highly recommend Greenery hotel to anyone coming.
Stayed 7 nights in Jan 2018
Response from praay on 31 Jan 2018
Thank you very much for your agreeing holiday at greeney resort and welcome back.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean. The rooms are spacious and confortable with à nice balcony. Thé area is really quiet. A lot of augmentiens, big refrigirator, coffee pot, coffee and water everyday. They clean the room every day even for long stay. One of the best hôtel that we had in Thaillande for the past month. Staff really Nice and helpfull. Close to grocery store and good restaurants. We were suppose to stay 3nights but We like the place so much that we extended our stay. They also pick you up at the peer for free. I would definitly stay again.
Stayed 3 nights in Feb 2019
Response from Reservation & Reception on 24 Feb 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip. Best Regards,

6/10 Okay

Hanna, Heidelberg

Liked: Cleanliness
Disliked: Staff & service
Okay mit einigen Abstrichen
Die Zimmer sind nett gestaltet, leider ist das Hotel unheimlich hellhörig und nebenan war eine Baustelle, von der es bereits am frühen Morgen sehr laut war. Wir hatten noch nie so harte Matratzen. Das Personal ist leider unfassbar unfreundlich, besonders die eine der beiden Frauen.
Stayed 3 nights in Dec 2017
Response from Greenery Resort on 17 Jan 2018
Thank you.

6/10 Okay

Verified traveller

Disliked: Staff & service
Das Hotel insgesamt ist in Ordnung. Etwas ungünstig ist die Lage und leider ist das Personal an der Rezeption, besonders eine der beiden anwesenden Frauen, unglaublich unfreundlich und schnippisch. Sie antwortet noch nicht mal auf ein „good morning“ und schreit einen an, wenn man eine Frage hat, da sie ganz offensichtlich nicht gestört werfen möchte.
Stayed 3 nights in Dec 2017
Response from Greenery resort on 7 Jan 2018
Thank you for letting us know.