"Hotel itself, room, and food were all good, as was the location.
Staff let it down though, we had numerous examples of service that was inconsistent with a 5 star hotel. Including dismissive attitude towards malfunctioning aircon, poolside staff that ignored you unless you walked up, and restaurant and bar staff that claimed tables were reserved, which then suddenly became available for us as we walked away."
"This was a great cheap last minute find close to the beach very helpful staff some of the lights in the room didn’t work but it was still a great and worthy stay."
"Hotel is great as long as you have kids up to 14. Beside that its loud and the food is not good. Breakfast area is huge and crowded, very loud and food is Asian style, the croissants are defrosted and not fresh. One coffe machine for the whole room. In short Breakfast needs improvments.
Beside that its all clean and huge. Its not a redo for me. "
"Excellent breakfast buffet, wonderful cleaning staff, everything was spotless, friendly staff, affordable luxury and close to everything, you drink coffee while looking at the beach, what’s not to like, have been coming here for 15 years, hope it keep being as is"