Hotel Okura Kobe

4.0 star property
Waterfront hotel with 3 restaurants and health club

Choose dates to view prices

Photo gallery for Hotel Okura Kobe

Daily buffet breakfast (JPY 3800 per person)
Front of property – evening/night
Lobby
Lobby
Property amenity
Hotel Okura Kobe offers a tranquil garden, convenient shopping, a sauna, a driving range, and three restaurants with Chinese cuisine. Guests praise the helpful staff and the hotel's convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Room service
The current price is ฿2,963
฿3,748 total
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 62 of 62 rooms

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Twin Suite, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Standard Double Room, Non Smoking (6-15F, Main floor)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Run of the House (Bed and Smoking types are not guaranteed) for 2pax

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Double Room with West Harbor View, Non Smoking (16F-27F)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Twin Suite, Non-Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

King or Double Suite, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Authentic Floor Deluxe Twin Room

  • Sleeps 2

Authentic Floor Standard Twin Room

  • Sleeps 2

Authentic Floor Standard Double Room

  • Sleeps 2

Run Of House

  • Sleeps 3

Japanese Western Room

  • Sleeps 4

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Standard Double Room, Non Smoking (28-33F, Skyview floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Main Floor Standard Double Room Non smoking

  • Sleeps 2

Twin Suite Non smoking

  • Sleeps 2

Main Floor Standard Triple Room Non smoking

  • Sleeps 3

Main Floor Deluxe Room Non smoking

  • Sleeps 1

Main Floor Deluxe Queen Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Authentic Floor Connecting Room Non Smoking

  • Sleeps 6

Queen Suite Smoking

  • Sleeps 2

Twin Suite Smoking

  • Sleeps 2

Main Floor Standard Twin Room Non smoking

  • Sleeps 2

Main Floor Standard Room Non smoking

  • Sleeps 1

Main Floor Connecting Room Non Smoking

  • Sleeps 6

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2

Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3

Authentic Floor Standard Room Non smoking

  • Sleeps 1

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1

[Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

  • Sleeps 3

[Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1

[Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

  • Sleeps 6

[Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1
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About the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560

What's nearby

  • Meriken Park - 1 min walk - 0.2 km
  • Kobe Tower - 3 min walk - 0.3 km
  • Motomachi Shopping Street - 5 min walk - 0.4 km
  • Kobe Harborland - 7 min walk - 0.6 km
  • Kobe Anpanman Children's Museum & Mall - 11 min walk - 1.0 km

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 20 min walk
  • Osaka (KIX-Kansai Intl.) - 66 min drive

Restaurants

  • ‪カフェレストラン カメリア - ‬5 min walk
  • ‪パティスリー モンプリュ (patisserie Mont Plus) - ‬4 min walk
  • ‪桃花林 - ‬1 min walk
  • ‪cafe&bar anthem (アンセム) - ‬4 min walk
  • ‪有明 - ‬1 min walk

About this property

Hotel Okura Kobe

Upscale hotel near Meriken Park
Located close to Kawasaki Good Times World and Port of Kobe Earthquake Memorial, Hotel Okura Kobe provides a corner/local shop, shopping on-site and a coffee shop/cafe. Tee up with amenities such as a driving range at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals and Chinese cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station pick-up and an outdoor tennis court
  • Self-parking (surcharge), an electric car charging station and babysitting (surcharge)
  • Luggage storage, multilingual staff and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 468 rooms have comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and free bottled water. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 26-inch flat-screen TVs with digital channels
  • Fridges, daily housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1265.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Does Hotel Okura Kobe have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Hotel Okura Kobe?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Kobe on 1 Dec 2025 start from ฿2,962.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Okura Kobe pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Okura Kobe?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel Okura Kobe?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Okura Kobe?

Checkout is at noon.

Where is Hotel Okura Kobe located?

Located in Kobe City Centre, this golf hotel is within a 5-minute walk of Meriken Park and Kawasaki Good Times World. Port of Kobe Earthquake Memorial and Kobe City Museum are also within 10 minutes. Minatomotomachi Station is 6 minutes by foot and Hanakuma Station is 9 minutes.

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Reviews

Hotel Okura Kobe Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1024 reviews
Rating 8 - Good. 231 out of 1024 reviews
Rating 6 - Okay. 56 out of 1024 reviews
Rating 4 - Poor. 18 out of 1024 reviews
Rating 2 - Terrible. 16 out of 1024 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura Kobe was an excellent choice for the trip to Kobe. The hotel was top level, spacious rooms, outstanding amenities, including state-of-the art gym, swimming pool with marked lanes, powerful jacuzzi, hot and cold water tubs in spa area, delicious cuisine, impeccable service and staff. It is highly recommended!
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great central location. Right at Merican Park in Kobe, you get to see the night lights and it’s easy to get to shopping and food
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Hotel Okura Kobe many times and highly recommend it when traveling to Kobe or the Kansai Area generally. Excellent service and excellent breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Yu-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for Family Trip

The hotel is next to Kobe Port Tower. You can walk to Umie Mosaic and Motomachi. The hotel offers a free shuttle service between the hotel and Sannomiya which is very convenient. You get free water with the room service. The room is clean and quiet.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, room clean and spacious
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, beautiful city. Nice rooms and had a great view of the bay. Friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very nice breakfast. Staff was extremely helpful!
Stayed 7 nights in Sep 2024

10/10 Excellent

Nerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and quiet. Friendly staff and cleanliness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and our room had great views over the harbour. Only 5 minute walk to Chinatown and shopping areas. Port and City loop buses stop right outside hotel and give easy access to Various areas and to Shin-Kobe station for Nunobiki Falls and herb garden which are well worth a visit. Only slight downside was the elevated roadways near the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Need refurbish

Hotel need some refurbishing now
Stayed 1 night in Mar 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. A close walk to either Motomachi or Sannomiya stations, with the hotel even providing a shuttle to and from the station (though I did not use the service). Meriken Park is right behind the hotel, along with Harborland, which had plenty of food and shopping. We had a beautiful view of the water and city, having stayed on the 24th floor.
Stayed 9 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel. Twin standard room was very big. Very comfortable. Vibe is more towards older / sophisticated / formal. We didn’t do more than sleep there. Breakfast buffet was twice what paid in Kyoto so we skipped it. Easy walk to China Town / JR line station. Shin line is farther, not walking distance. Lots of restaurant's in the area. We day tripped to Himeji and Osaka from Kobe. Good location.
Stayed 2 nights in May 2025

6/10 Okay

Satoshi

Liked: Cleanliness, amenities, property conditions & facilities
Audio system was not good.
Stayed 1 night in Jun 2025

10/10 Excellent

Yutaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No pool

The description states pool. Did not expect to have to pay to use it. It should say no pool. Or add the cost to room stay. Will not stay again
Stayed 2 nights in May 2025

10/10 Excellent

Morimitsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Masako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect in many aspects, but I cannot deny a sober and sterile feeling. If only the bathroom glasses were not plastic or the towels were softer.
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has blue shuttle bus from Shin Kobe train station. Lovely, quiet dated hotel on the water front with several dining options and small convenience store. Room was clean and spacious but had peeling wall paper and a view of the freeway which was a bit noisy. Requested room change but were told we would need to pay for upgrade. At $180 for room, we did not upgrade. We selected this hotel for the pool. BE AWARE pool is in a health club they charge $20 each to use and is not suitable for younger children as you are expected to swim in a lane. Likely that is in the fine print somewhere I missed. Likely you can find a cheaper better option and skip the pool
Stayed 1 night in Jun 2025

8/10 Good

mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in great location in Kobe’s harbour front. The city loop bus stops right in front of hotel so easy to get around and tour the city! Rooms spacious but a bit dated. Rooms were comfortable and has gorgeous views! Very clean hotel but didn’t enjoy the restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yunlong

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ
Stayed 1 night in Oct 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Hygiene was excellent,
Stayed 4 nights in Oct 2025

10/10 Excellent

Nobuyo

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も広めで快適でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜パフェをルームサービスで食べられたのが嬉しかった
Stayed 2 nights in Sep 2025

10/10 Excellent

Hiromori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ルームサービスが優雅でした。
Stayed 1 night in Sep 2025