We stayed in the hotel for almost 2 weeks. Around that time, my mom got sick due to the former hotel we stayed in after our arrival in Japan. But Centurion hotel was different.
The Japanese staff, both reception and cleaning crew were all accommodating, helpful, respectful, diligent, and caring. Their service was amazing. They let us stay in the dining area while we waited till check-in time starts as we arrived very early and rooms were not ready yet.
They even prepared the sofa bed before our arrival which made it easier for my brother as he was the one using it. I was hoping that the refrigerator was big, but too small to fit everything. We did manage to make it useful though.
When we needed for extra blankets, towels and other toiletries, they brought them right away.
When we had to bring mom in the hospital, they helped us get a cab, taught us how to communicate with the driver, and asked us if we need anything for mom after we got back.
The laundry is available too. The reception staff offered to exchange my coins for laundry.
The downside of the hotel is the ice maker which is only available at 3rd floor. I have to keep coming back and forth on the elevator to fetch some. Well, we only needed the ice for cooling my mom's body when she was having high fever. Other than that, everything is excellent.
We will book with them again. Konbinis are everywhere, even few steps from the building. Kobe Station is across the street.
(Mar 20 - Mar 31, 2023)