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Reviews of PP Charlie Beach Resort

3 out of 5
PP Charlie Beach Resort
104 Moo 7, Ko Phi Phi, Krabi

Reviews

6.6
Rating 10 - Excellent. 84 out of 488 reviews" "
Rating 8 - Good. 132 out of 488 reviews" "
Rating 6 - Okay. 140 out of 488 reviews" "
Rating 4 - Poor. 71 out of 488 reviews" "
Rating 2 - Terrible. 61 out of 488 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

vic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Pool was nice food decent. Rooms a little outdated but good enough. Comfy bed and good aircon I would stay again
Stayed 3 nights in Feb 2024

8/10 Good

Dawn

Travelled with family
Liked: Staff & service, amenities
We stayed in one of the cheaper rooms and got what we paid for I guess. Old, worn down, and smelled musty/damp. Rooms were clean and room service was good. Location was right on the beach and in the middle of downtown so convenient. Pool was good and the main reason we stayed here.
Stayed 3 nights in Jul 2023

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service
Nice resort, rooms need to be upgraded
The resort is beautiful and and on the beach. Services and breakfast were great, but the rooms were small and shabby. The mattress could feel the coils and uncomfortable.
Stayed 3 nights in Jun 2023

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the cost.
Basic but nice, good location and good restaurant.
Stayed 2 nights in Mar 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Kyle

6/10 Okay

S.

Business traveller
It is a hotel suitable for foreigners.
Stayed 1 night in Sep 2022

8/10 Good

Massimo

Liked: Cleanliness, staff & service
Totally worth it
My girlfriend and I stayed one night in PP and totally recommend it. Perfect location and great pool. Hotel and room weren’t luxury but very clean. We’ll be back.
Stayed 1 night in Mar 2020

8/10 Good

Kayleigh

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

8/10 Good

RYAN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So so hotel in a good location
Best location but the rooms need somw work and renovation. Not quiet at night. Good place to party I guess. The rooms look old and worn. Some updates are necessary.
Stayed 1 night in Jan 2020

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Miluska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and comfy. However, if you want to use the chairs in front of the beach, they will charged an additional fee. There was no elevator on the second floor where we stayed in. Other than that the we staying was fun! Also you can take late walks on the beach is super safe!
Stayed 4 nights in Nov 2019

8/10 Good

Eduardo

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Bed bugs and a dirty room
The room was small and dirty and had bedbugs in the room on the first night something we didnt need at midnight. They did change to room but that wasn't much better .
Stayed 3 nights in Jul 2019

4/10 Poor

ANNA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go!
The only good thing about this hotel is the breakfast! Rooms tatty, staff rude. I won't ne heading back in a hurry.
Stayed 1 night in Jul 2019

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Best place we stayed in Thailand, great location, and the swimming pool was amazing, the buffet breakfast was also very good, would stay again for sure
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super perfect. Breakfast, centre of town...amazing.
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
I reserved the cheapest room i think,i didn't care that it didn't have no amenities or view to the sea or nothing bt i do care about the cleanest.and my room was super dirty. Shower curtains need to be changed. Also most of chairs except 3 around pool are vip and you need to spend 5000.00 their money in the bar. Even beach chairs cost you money.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Bedbugs
Bedbugs, had to switch rooms twice and guess what the last one had them two, got bitten. This is due to lack of hygiene on the hotels part, they should change mattresses at this point, the whole hotel is infested. They should call pest control. Attached is a photo of one of them, I got rid of about 4 of them
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice as expected, friendly staff. Customer service was exceptional.
Stayed 1 night in Apr 2019

4/10 Poor

Julie, Boston

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was a bit disappointing. The bathroom was extremely old and rusty. It was a mess and uncomfortable to use it. However, the location of the resort was perfect. So was the pool, it was great.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, a d the breakfast was amazing.
Stayed 4 nights in Mar 2019

6/10 Okay

Sbo

Disliked: Cleanliness
The place didn’t look clean and room D109 had a funny mould smell
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room lighting is soo poor bathroom is too small s
Stayed 2 nights in Feb 2019

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, pool and breakfast but loud at night
Staff was awesome, location was great, free breakfast was nice but WOW was it SO LOUD at night due to the clubs and bars next door. This was not a typical relaxing beach stay and we had to wear ear plugs to sleep every night. Our room was right across from banana bar which is an outdoor rooftop bar which blasts music until 2 am and there was no type out sound barer at all. Other that that, out stay was nice but be prepared for noise.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what you expect
The part where we started was very unclean. The room smelled awful, services was impolite
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

2/10 Terrible

Clark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Amazing service ! Our room was little bit small , and we had mosqitos and ants in the room , (dont forget to close the windows of the balcony ).
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2018

4/10 Poor

Kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They stole and then blamed us
At first, we loved it here. The hotel room was about an 8 minute walk from the pier. If you have a lot of luggage, there’s a guy just past the pier to help you out. There is also complimentary breakfast every morning! Pool was very nice and the beach was less than a two minute walk. The area of the hotel was clutch because it’s really close to all the bars too; so keep in mind, it can be noisy from all the party goers. BAD: they have bed bugs. Every morning my friend and I would wake up with at least 2 new bites.. And for the WORST part of our stay, we decided to get our room serviced. Before leaving, my friend and I locked up our suitcases and left two blankets that we brought from home and my neck pillow out. I remember seeing the neck pillow on my bed before leaving so the house keeper can clean the room. When we came back, I noticed it gone. We went to the front desk and the lady said she’ll contact the keeper the next morning since she already left. The next morning when we checked out, I asked about the pillow and the receptionist kept saying “you FORGOT a pillow in the room.” We were confused and told her we didn’t forget a pillow, we had a pillow STOLEN from us. She started to raise her voice telling us to go check the room and there will be someone waiting for us. So when we came back to the room, it was magically there again… Super shady. So if you want to stay here, just don’t get house keeping unless you want your stuff stolen
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to beach
Good location with a great pool by the beach, even though the pool trading hours are only 9-7, disappointing if you wanted to go for a morning swim or even a swim after dinner. My room looked completely different from the photos online, especially the bathroom where the mirror was stained and a lot of mould over the room. The air conditioner sounded like a hurricane was hitting the room and let alone there were mosquitos in the room. Great location and was a shame that the room turned me off staying here again.
Stayed 2 nights in Sep 2018

4/10 Poor

AMP, Denver, CO

Disliked: Cleanliness, property conditions & facilities, room comfort
Overall the hotel looks ok and is in a good location. Nice pool and beach area. However the rooms were a let down. The bathrooms were gross. But the worst part is that we got bedbugs from this place. Would not recommend.
Stayed 2 nights in Sep 2018

8/10 Good

Alexis, Philadelphia, PA

Liked: Staff & service, property conditions & facilities
Good location, rooms could be much better. They are a bit run down and outdated.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were impressed by this hotel. It is a great value for what you pay. Great Location!!!! Right on the center of beach in the phi phi. Access to Princess pool which is an infinity pool that overlooks the ocean. Breakfast was included. Again amazing value for what we paid.
Stayed 1 night in Aug 2018

8/10 Good

Jacqui

Great resort!
Room was a bit small and basic. Balcony would make it all better. However pool and view amazing! Staff very helpful and friendly! Breakfast was amazing! So good especially made to order omelette. Great stay!
Stayed 2 nights in Aug 2018

10/10 Excellent

Hanan

Disliked: Staff & service
The best and only great thing about the hotel is the location.
Stayed 1 night in Aug 2018

4/10 Poor

Genna, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Near the town and beach, excellent breakfast
Room very small,poor cleanliness on the rooms. The hotel try to charge every single thing. The staff wasn’t friendly.
Stayed 3 nights in Jul 2018

10/10 Excellent

Kim, Murrieta, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small, but perfect. Couldn’t have asked for a better place to stay for the money. The pool was amazing and steps from the sand. The daily included buffet breakfast was fantastic. It is conveniently located near all of the shops and near pier. Would 100% stay here again!
Stayed 4 nights in Jul 2018

10/10 Excellent

Tania, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, staff super friendly and helpful. Only negative is the pool closes at 7:00 pm after a full hot day of adventure it would be great to relax by the pool.
Stayed 2 nights in Jul 2018

6/10 Okay

Dana, NC

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Hot hot need fans on room —— nice resort - lots of cats — great breakfast —- everything good except need fans
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Really nice hotel with view to the sea. The rooms are too small and mine faced a restaurant so it was noisy all time.
Stayed 1 night in Jul 2018

10/10 Excellent

jen, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location and lovely pool
We decided to pay a little extra for the upgraded room as we've heard the normal rooms weren't great. The room we got was amazing. No complaints at all for our stay. Would definitely recommend this hotel and to get the upgraded room if you can afford to pay a little extra
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2018

6/10 Okay

Jason

Disliked: Property conditions & facilities

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort