Find hotels in Kitts Hummock, DE from ฿2,177

"When I checked in was told my room wasn't ready yet. The staff was very helpful by asking if i would like to wait or they could offer me another room. Took the other room, and was very pleased with it. Give it a five star 🌟. "

"Good"

"My experience at this hotel was very disappointing. The employee who checked me in had no customer service skills. He simply handed me my key and gave no information about where my room was located, checkout time, or where and when breakfast was served. The room itself was very outdated. The carpet looked extremely old, the TV was very small and difficult to turn on with no instructions, and the phone in the room didn’t work. The biggest issue was the shower, which did not work at all. Because the phone was broken, I had to walk down to the front desk to report it. Despite the parking lot being nearly empty, I was told I could not switch rooms. Instead, I was given a key to another room just to take a shower and then return to my room. There was also a visible opening near the AC unit where you could see straight into the parking lot. On the side of the building where my room was located, most of the parking lot lights were not working, so I parked under the only light so I could see my car. An alarm in an empty room on my floor went off all night and was never turned off. In the morning there was no one at the front desk and no instructions for checkout or a key drop box, so I had to leave my key on the counter. About 45 minutes later, while already driving back to South Carolina, I received a text and email asking me to check out. The only positive part of the stay was the night shift employee who allowed me to use another room to take a shower in another room. "

"Clean rooms, nice lobby "

"Great stay"

"The tub had a yellow film and hair from the previous customer. The phone was not operational. The television had 3 channels. They should have just taken it out and charged less. The windows were completely see through and there were blackout curtains but no blinds so you either had a pitch black room or everyone could see straight into it. Overall I was not looking for luxuries, just a comfortable stay but I felt like it was not as clean as it could have been and the devices could have at least been useful. "

"Very clean ! Pillows were so soft it felt like I was sleeping on a cloud ! "

"Nice rooms "

"Breakfast mediocre. Noisy heating unit in-room, needs the 'constant run' feature "