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Reviews of Hampton Inn Kirksville

2.5 out of 5
Hampton Inn Kirksville
2604 N. Baltimore Street, Kirksville, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 241 out of 346 reviews" "
Rating 8 - Good. 75 out of 346 reviews" "
Rating 6 - Okay. 12 out of 346 reviews" "
Rating 4 - Poor. 6 out of 346 reviews" "
Rating 2 - Terrible. 12 out of 346 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Heather

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff couldn’t tell us which rooms did not allow pets. We are asthmatic and they put us in two different rooms that had had pets because they couldn’t figure out which rooms did not allow them. There were bugs in the breakfast area.
Stayed 2 nights in May 2024
Response from gs on 22 May 2024
Our sincerest apologies for your experience while staying with us and Thank you for sharing your feedback.

2/10 Terrible

Nathanial

Liked: Cleanliness, staff & service
Property was great. I’m very dissatisfied with Expedia and won’t be using it again
Stayed 1 night in May 2024
Response from Kris McDowell - General Manager on 15 May 2024
Thank you for submitting your review of Hampton Inn Kirksville. Unfortunately, I am unable to fix any issues you had with Expedia, however, I am pleased that you enjoyed your stay at the hotel and hope to see you again next time you are in the area. have the best day.

10/10 Excellent

Larry, Eolia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is not to like! Our stay was awesome. The only minor glitch was 318 has some mold on the bottom edges of the shower and the shower floor could be bleached and scrubbed. Please consider 4 bath towels in each room. We will stay here each time we stay in Kirksville from now on.
Stayed 2 nights in Apr 2024
Response from Kris McDowell - General Manager on 29 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in the area. Thank you for letting us know about the room also. Have the best day.

10/10 Excellent

Chuck

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at the Hampton Inn. It’s the best hotel in Kirksville.
Stayed 2 nights in Apr 2024
Response from Kris McDowell - General Manager on 29 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in the area. Have the best day.

10/10 Excellent

Marc

Travelled with family
I’d come Back
Stayed 1 night in Apr 2024
Response from Kris McDowell - General Manager on 28 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in the area. Have the best day.

10/10 Excellent

john

Stayed 1 night in Apr 2024
Response from Kris McDowell - General Manager on 15 May 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in the area. Have the best day.

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent with Hampton expectations.
Stayed 2 nights in Apr 2024
Response from Kris McDowell - General Manager on 21 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to hosting you again next time you are in the area. Have the best day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely friendly and accommodating. The breakfast was great. The room was very nice and very clean. The gym was very nice and very clean.
Stayed 1 night in Apr 2024
Response from Kris McDowell - General Manager on 8 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again next time you are in the area. Have the best day.

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been traveling for 3 weeks around the Midwest. Each night has been a different hotel. This was the most expensive and the absolute worst of all of them. My husband had to fix the toilet. The hallways were sticky from someone spilling. Cigarette smoke from downstairs came up into the room and caused me to have an asthma attack. There’s a reason we get nonsmoking!! Went to breakfast at 8:40 and there was nothing left! And they refused to refill anything. Said they didn’t even have a box of cereal!! $200 for a room to be miserable and then not even get an apple for breakfast. Do better!!
Stayed 1 night in Apr 2024
Response from Kris McDowell - General Manager on 7 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. I do apologize for the issues you encountered during your stay. I can assure you that this is a non-smoking hotel. Your issues will be addressed. Have the best day.

10/10 Excellent

R W M Dihan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel stayed for 2nd time and will always stay here over the next few years
Stayed 3 nights in Mar 2024
Response from Kris McDowell - General Manager on 3 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

2/10 Terrible

Kevin

Stayed 2 nights in Mar 2024
Response from Kris McDowell - General Manager on 21 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. I apologize that your stay did not meet your expectations. If you have any questions, please feel free to call me anytime.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the light on the ceiling that kept flashing. I don’t know what kind of alarm or alert system. It is when you’re trying to sleep. It’s very hard to with the flashing light.
Stayed 1 night in Mar 2024
Response from Kris McDowell - General Manager on 3 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. I apologize for the flashing light alarm that went off during your stay, which was due to an issue with the fire alarm system and had been fixed. Hope to see you again. Have the best day.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very nice hotel
Stayed 1 night in Mar 2024
Response from Kris McDowell - General Manager on 30 Mar 2024
Thank you for your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on first morning lady kept things clean and stocked. Younger lady was in the back on her phone all the juice’s were empty. Had to go to front desk so they could get her. Tables not cleaned. She filled the juices and was in the back not to be seen again.
Stayed 2 nights in Mar 2024
Response from Kris McDowell - General Manager on 30 Mar 2024
Thank you for submitting your review of Hampton Inn Kirksville. Guest feedback is essential to us and yours has been addressed and is appreciated. Have the best day.

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Mar 2024
Response from Kris McDowell - General Manager on 30 Mar 2024
Thank you for your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

Beryl Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kris McDowell - General Manager on 18 Mar 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased you enjoyed your stay and look forward to seeing you again. Have the best day.

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kris McDowell - General Manager on 12 Mar 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in the area. Have the best day.

10/10 Excellent

Michele

Stayed 1 night in Mar 2024
Response from Kris McDowell - General Manager on 3 Apr 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

katie

Great staff great room
Stayed 2 nights in Mar 2024
Response from Kris McDowell - General Manager on 6 Mar 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay. Our staff work hard to ensure you have the most amazing stay while you are here and your kind words have been passed on. Have the best day.

2/10 Terrible

Candace, Omaha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE: Someone at Hampton Inn Kirksville, MO is committing credit card fraud. I know because I have been fighting it for months and just today I sent a 32 page document to my credit card’s Fraud Department detailing the facts.   The Guest Folio and Merchant Sales receipt that Hampton Inn provided my credit card company was full of mismatches and inconsistencies. For example, they charged a Mastercard that I do not own then tried to get that money back from my Visa. Another example, they were unable or unwilling to provide the Merchant receipt from when they claim the original charge was made so they provided a Merchant Sales receipt with a date that did not match the Guest Folio. Even more, the date on that Merchant Sales receipt did not match any dates on my credit card statement. FRAUD!!!!   If you book this hotel directly or through Expedia like I did, make sure you watch your credit card statements. Better yet, do what I do and make every transaction over $1 text your cell phone. This way you have an additional paper trail if fraud is happening on your credit card.   This nightmare has made me, my family and my friends hesitant to stay at any Hampton Inn or Hilton property in the future.
Stayed 1 night in Sep 2023
Response from Kris McDowell - General Manager on 1 Mar 2024
Thank you for submitting your review of Hampton Inn Kirksville. When booking through a 3rd party agency you pay the site and they pay us with a prepaid card that is not your personal card, which is why the Mastercard was charged for the room. I apologize that your card was charged by mistake at first, and was refunded to you with the 3rd party card charged correctly for the room. Charging the 3rd party card is not fraud it is actually how your room gets paid when you go through a 3rd party as I mentioned. If you would like to discuss this is more detail please feel free to call me anytime. Have the best day.

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kris McDowell - General Manager on 1 Mar 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Clean and comfortable room.
Stayed 1 night in Feb 2024
Response from Kris McDowell - General Manager on 1 Mar 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

Janelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kris McDowell - General Manager on 13 Feb 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are please to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have a great day.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please fix the Tesla charging station
Please fix the Tesla charging station
Stayed 1 night in Feb 2024
Response from Kris McDowell - General Manager on 13 Feb 2024
Thank you for submitting your review of Hampton Inn Kirksville. Tesla has been informed of the charging station and is in the process of attempting to repair the charging station. We do provide two charging stations for our guest to enjoy. However, one of them is not working properly and we do hope this issue is fixed as soon as possible. have the best day.

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed comfortable. Breakfast was your typical hotel breakfast. Staff was pleasant. I would stay there again.
Stayed 2 nights in Feb 2024
Response from Kris McDowell - General Manager on 8 Feb 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average
Room was nice, newer. Bathroom shower had not much water pressure. Front desk at check in was nice. Check out could've been friendlier.
Stayed 1 night in Jan 2024
Response from Kris McDowell - General Manager on 8 Feb 2024
Thank you for submitting your review of Hampton Inn Kirksville. Guest feedback is essential to our operations and yours has been noted. Have the best day.

10/10 Excellent

Larry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in kirksville hands down.
Stayed 1 night in Jan 2024
Response from Kris McDowell - General Manager on 8 Feb 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay and look forward to seeing you again next time you are in the area. Have the best day.

8/10 Good

Angel

Travelled with family
Stayed 1 night in Jan 2024
Response from Kris-General Manager on 3 Jan 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have a good day.

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Kris McDowell - General Manager on 8 Feb 2024
Thank you for your review of Hampton Inn Kirksville. We are pleased to hear that you enjoyed your stay. Have the best day.

10/10 Excellent

MELANIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kris-General Manager on 3 Jan 2024
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay. We look forward to seeing you again next time you are in the area.

2/10 Terrible

Jonathon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Kris-General Manager on 5 Dec 2023
Thank you for submitting your review of Hampton Inn Kirksville. If you would like to discuss your stay in more detail please feel free to call me anytime. Have the best day.

8/10 Good

Ramesh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
How can they have bathroom doors that don’t close in this day and age
Stayed 1 night in Dec 2023
Response from Kris-General Manager on 5 Dec 2023
Thank you for submitting your review of Hampton Inn Kirksville. Guest feedback is essential to us, and we appreciate your feedback. Have the best day.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great service, great room
Stayed 1 night in Dec 2023
Response from Kris-General Manager on 5 Dec 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023
Response from Kris-General Manager on 5 Dec 2023
Thank you for submitting your review of Hampton Inn Kirksville. Our staff work very hard to ensure that you have a clean and comfortable stay and we look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

Delbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kris-General Manager on 5 Dec 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have the best day.

8/10 Good

Tonya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stay was clean rooms, safe area next to main dining and shopping needs. Check in was not smooth. I did not receive any emails with confirmation number and had daughter with 2 small children waiting in cold weather to get checked in. I literally had to search foe 20 minutes to locate needed numbers for their check in. It was also 11:00pm for their check in and paid conformation was atleast 4 hours prior to their check in.. due to snow and road conditions ..
Stayed 1 night in Nov 2023
Response from Kris-General Manager on 4 Dec 2023
Thank you for submitting your review of Hampton Inn Kirksville. I apologize that you had issues during check in and hope the issue was resolved quickly. Have a great day.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee I interacted with during my 2 night stay was pleasant, friendly, and helpful. Hotel was clean and decorated for the holidays. Breakfast was good & had a variety of items. Bed & bedding were very comfortable. Great place to stay.
Stayed 2 nights in Nov 2023
Response from Kris-General Manager on 27 Nov 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear that our staff made your stay enjoyable. I am also pleased to hear that you enjoyed your breakfast and your room. We look forward to seeing you again next time you are in Kirksville. Have the best day.

10/10 Excellent

Mary

Stayed 1 night in Nov 2023
Response from Kris-General Manager on 14 Nov 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased you enjoyed your stay. Our staff work very hard to make sure each guest is satisfied with their stay. Have the best day.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Stayed 1 night in Nov 2023
Response from Kris-General Manager on 3 Nov 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay and look forward to seeing you next time you are in Kirksville. Have a great day.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 3 nights in Sep 2023
Response from Kris-General Manager on 3 Nov 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay and look forward to seeing you next time you are in Kirksville. Have a great day.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean. Beds were very comfortable. Noise could be heard in the room from both the hallway and the room above us. Personally, I think the above noise could be greatly reduced with better padding under the carpet. The noise in the hall, maybe better doors or sound reducers hung on the walls and perhaps some padding under the carpet out there too. Lastly, we thought the bathroom were wierd, they have: 1) barn door entry doors, easy for little kids to open, 2) Clear glass door showers = no privacy. We were looking forward to waffles in the morning and the waffle dispenser was not working (couldn't some batter be made in a pitcher?) Food worker seemed crabby. When asked about if there was more bacon, she said not right now, then proceeded to bring out more bacon a few minutes later. Odd.
Stayed 1 night in Oct 2023
Response from Kris-General Manager on 1 Nov 2023
Thank you for submitting your review of Hampton Inn Kirksville. Your feedback is extremely important to us to ensure guest satisfaction. Have a great day.

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Oct 2023
Response from Kris-General Manager on 26 Oct 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased that you noticed our clean property and that you enjoyed your stay. We look forward to seeing you again soon. Have a great afternoon.

4/10 Poor

Moorad

Travelled with family
Disliked: Staff & service, property conditions & facilities
house keeping was by request only, quilt on bed had what appeared to be blood stain. Wash cloth was tread bare, had patchy brown stains. Front desk refused to provide printed receipt.
Stayed 2 nights in Oct 2023
Response from Kris-General Manager on 23 Oct 2023
Thank you for submitting your review of Hampton Inn Kirksville. I apologize for the issues you experienced during your stay. When a guest books through a 3rd party sight the receipts are given from that 3rd party. Hopefully you were able to receive it. Have a great day.

8/10 Good

Jennifer

Stayed 1 night in Oct 2023
Response from Kris-General Manager on 23 Oct 2023
Thank you for submitting your review of Hampton Inn Kirksville. We appreciate your feedback and look forward to seeing you again next time you are in Kirksville. Have a great day.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kris-General Manager on 9 Oct 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased you enjoyed your stay and look forward to seeing you next time you are in the area. Have an amazing day!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from Kris-General Manager on 9 Oct 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have a great day.

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost was a bit high but it is a nice place. There was a dog on our floor barking off and on all night.
Stayed 1 night in Sep 2023
Response from Kris-General Manager on 25 Sep 2023
Thank you for submitting your review of Hampton Inn Kirksville. I apologize that the dog was barking our 24 hour front desk staff is available to assist you whenever you need or things such as this arise. Thank you for your feedback and have a great day.

10/10 Excellent

CAREY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Great staff and pet friendly!
Stayed 1 night in Sep 2023
Response from Kris-General Manager on 25 Sep 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have a great day.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were extremely clean, quieter and comfortable. Employees were kind and attentive and breakfast was good. We’ll be back!
Stayed 2 nights in Sep 2023
Response from Kris-General Manager on 18 Sep 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay. Have a great day.

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Kris-General Manager on 9 Oct 2023
Thank you for submitting your review of Hampton Inn Kirksville. We are pleased to hear you enjoyed your stay and look forward to seeing you again next time you are in Kirksville. Have a great day.