"There is an overall lack of genuine service. You feel very rushed and staff is just looking to charge everything to your room. Lack of food options for families with young kids. The pool is not as nice as advertised, the lazy river is small and the slides only open for a limited time each day, the water elevator was broken and the snorkeling is just putting on equipment no fishes. Extra charge for umbrellas at the beach. $80 daily charge for valet is excessive with the car just sitting there for...
"There is an overall lack of genuine service. You feel very rushed and staff is just looking to charge everything to your room. Lack of food options for families with young kids. The pool is not as nice as advertised, the lazy river is small and the slides only open for a limited time each day, the water elevator was broken and the snorkeling is just putting on equipment no fishes. Extra charge for umbrellas at the beach. $80 daily charge for valet is excessive with the car just sitting there for...
Victoria