Search Hotels Near Kentucky River, Lexington

"It was not an enjoyable stay. The staff was very unprofessional and couldn’t answer any questions we had. We ordered room service and they forgot so we called again after waiting for 45 mins and finally got it almost an hour later. The window in our room was so filthy. "

"A little dusty when we stayed due to remodeling. But overall a nice place"

"There was no breakfast. The heat in my room 206 did not work. There's no refrigerator."

"We enjoy our stay here. During the year we stay about 4-6 times with our small dog. There have never been any problems, it is close to restaurants and gas stations. "

"We had a very disappointing experience at this hotel. First, we did not receive the room we booked. We reserved a king bed but were given a room with double beds. When we called the front desk, we were told there were no other rooms available, so we had no choice but to stay in that room. The bigger issue was that we had no hot water. When we reported it, we were told to let the water run for 10 to 15 minutes, which is not normal. The staff member was not very helpful and acted like this was standard. We followed her instructions, but the water never got warm. When we called back, she seemed frustrated but moved us to another room. Unfortunately, the new room also had double beds instead of a king and still had no hot water. It appeared to be on the same system, so the issue continued. This caused a lot of stress as we had plans and a schedule to keep. We were told we would receive 20% off our stay, and later were told it would be increased due to the continued issues. However, at checkout, a different employee informed us only $30 had been taken off, which was not even the promised 20%, and nothing additional was honored. She said she was unable to adjust it further. What’s most concerning is that the hotel was very busy, yet guests were not being informed about the lack of hot water. That is a major issue. If there is a known problem, guests should be notified so they can make other arrangements. The location is great, but stay elsewhere if you want what you pay for"

"Was able to be accommodated for late check-in, wasn't the cleanest hotel or rooms in general, but unlike others the water pressure for the shower was spot on and the bed was comfy! Missed breakfast because we weren't told upon check-in. I would stay again."

"Best hotel we have ever stayed at in our 30 year marriage!"

"No time for breakfast. "

"Would stay at this hotel again. It was nice and great areas for the kids and adults to enjoy. The rooms were clean but very dark. We were only there for 2 nights but when house keeping came in they did not make our beds or empty the garbages just replaced towels and toilet paper, thought that was odd. Also the front desk staff is not overly pleasant or personable. But the hotel was great for what we needed."