Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Days Inn by Wyndham Kentland

2.5 out of 5
Days Inn by Wyndham Kentland
205 S 7th Street, Kentland, IN

Reviews

6.4
Rating 10 - Excellent. 45 out of 258 reviews" "
Rating 8 - Good. 66 out of 258 reviews" "
Rating 6 - Okay. 61 out of 258 reviews" "
Rating 4 - Poor. 45 out of 258 reviews" "
Rating 2 - Terrible. 41 out of 258 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was incredibly helpful and accommodating! With the property so close to the timeline between eastern and central, possibly list it's time zone. We arrived an hour early for check in after driving a very long time. The staff tried to find us another room, but it wasn't possible with our needs. The exterior of the building was not great, but that didn't affect the stay, weeds and broken building parts, nasty ashtray on top of the garbage can right outside the front door.
Stayed 3 nights in May 2024
Response from GM on 13 May 2024
I’m so glad our staff was so helpful to you. I will let them know. I will look into adding our time zone to our property information. Although, we too don’t like to see the ashtray out front it is a necessity to keep cigarettes off the ground. We are working on those weeds. The rainy season lets them grow but doesn’t give us much of an opportunity to pull them. Thank you for your review and we look forward to seeing you again.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The out side of the building was in repair. Drive way had big pot holes. Luggage cart had flat tiers. Staff said they had reported it but nothing happened. Room was nice.need reading lambs by bed. One lamp ,light, in whole room. Looing out window, shed with junk all around.
Stayed 1 night in May 2024
Response from gm on 19 May 2024
Thank you for taking the time to leave us a review. As you know we are still undergoing renovations and not all of it is complete. We look forward to serving you again in the future.

2/10 Terrible

Deborah B

Business traveller
Can not cakl it a breakfast- 4 danish- that’s all- no fruit, no eggs, no wafflemaker, nothing- keurig coffee. The worst I have ever seen at a hotel.
Stayed 1 night in Apr 2024
Response from gm on 1 May 2024
Im saddened to hear that you are not happy with our breakfast and coffee amenities. However, we don't advertise as having more than an on-the-go(grab n' go) breakfast that can easily be grabbed and taken with you. This is exactly how it is described on the third party website you booked with. We have a keurig in the lobby so guests can have fresh coffee 24/7.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and room and bathroom were clean.
Stayed 1 night in Apr 2024
Response from gm on 10 Apr 2024
thank you for your review.

8/10 Good

Adin

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from GM on 30 Jan 2024
Thank you for your rating. We look forward to seeing and serving you again in the future.

10/10 Excellent

Adam

Stayed 1 night in Nov 2023
Response from Patty Gm on 26 Dec 2023
Thank you for your review. We look forward to seeing you again in the future, Adam.

2/10 Terrible

Erica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Forced to stay in a room with black mold covering the bathroom ceiling. No staff help.
Stayed 1 night in Nov 2023
Response from GM on 30 Dec 2023
Our rooms don't have mold in them and we don't force our guests to stay in rooms. I checked the issue when you said something to me when you checked out. Everything was fine.

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Marilyn

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
the water smelled of sulfur could not drink or bath. No chairs in room. only stairs no kleenex no extra toilet paper HUGE holes in parking lot. the room and beds were clean and ok..
Stayed 2 nights in Oct 2023
Response from GM on 29 Oct 2023
Thank you for letting us know of concerns. We have town water, and it is hard water, which contains higher traces of minerals like sulfur. It is safe to drink and bathe in despite the unpleasant smell. We are aware of the potholes and are in the process of getting it repaired.

6/10 Okay

carolyn

Liked: Staff & service, room comfort
there was no breakfast.
Stayed 1 night in Oct 2023
Response from GM on 29 Oct 2023
We put out a grab and go breakfast, in which the hours are 7am to 10am.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from GM on 29 Oct 2023
Thank you for taking the time to give us a rating. We look forward to seeing you in the future.

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The night clerk was amazing!
Stayed 2 nights in Oct 2023
Response from GM on 29 Oct 2023
Thank you for your review. I will be sure to let her know you said that. We look forward to seeing you again in the future.

6/10 Okay

MONROE

Disliked: Staff & service, property conditions & facilities
The property appeared rundown and other undergoing renovations but the driveway she needed repair large holes and driveway added to the appearance of being run down
Stayed 1 night in Sep 2023
Response from GM on 29 Oct 2023
We are still undergoing renovations and we still have some things to be renovated in the near future. We apologize for any inconvenience.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 9 Oct 2023
thank you for your review.

4/10 Poor

vincent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They need to fix the leak in the bathroom!!
Stayed 1 night in Sep 2023

2/10 Terrible

Sudhir

Disliked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Chris

Liked: Staff & service
Disliked: Amenities
The man at the front desk was very nice. I have stayed there before a few times. He put me up stairs witch was ok . The room was suppose to have a microwave and small refrigerator. I bring my food to heat up. Went to the front desk and he got a microwave out of another room. I took it upstairs myself, and someone in the room next to me. Don’t know who they were but told me I couldn’t have the microwave in my room because it didn’t come with one. I think it was some kind of manager there. very very rude people. I’m not gonna tell you what I told them but the microwave went in my room. These people were very nasty, someone needs to check into them. The man at the front desk done. The right thing tried to satisfy the customer will not stay there again.
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Giant pot holes coming into parking lot! Parts of shower coming apart!
Stayed 2 nights in Sep 2023
Response from Patty Gm on 12 Sep 2023
Thank you for your review. We have looked into your issues and the shower was actually very recently replaced prior to your stay. A front desk staff member is always available during your stay for any issues that arise.

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and super easy to check in
Response from GM on 25 Aug 2023
We are glad you enjoyed your stay with us. We hope to see you on your next stop in our town.

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t return
The paint and woodwork was badly in need of care. The shower dripped every six seconds. The bed smelled of urine.
Stayed 1 night in Aug 2023
Response from GM on 25 Aug 2023
As posted throughout our hotel we are in the middle of renovations. So, the paint and woodwork will get the care you say it needs.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pick another hotel if possible
Room smelled of mildew. Was moved to a king bed room when paid for two beds. Said was last room available. Bathroom was divided by a shower curtain. Definitely could see in shower from the bed. Will not be staying here in the future. Would rather sleep under a tree. But I guess In the middle of no where what do ya expect.
Stayed 1 night in Aug 2023
Response from General Manager on 3 Aug 2023
I understand you paid for a room with two beds but when you didnt like the smell of the room you were in (we checked into your smell issue and did NOT find any mildew or mold). The room you were was moved to, although with one bed, is a higher priced room designed to allow you to take a bath in the jetted tub and watch tv. The wall is not supposed to be there. Unfortunately, it was the only room we had available to move to you.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, staff was great and place was fine. Water appeared to be hard and the red liquid coming out of the sink was unexpected. I think this would be fine if the water was just ran from time to time on a weekly basis.
Stayed 1 night in Jul 2023
Response from GM on 25 Aug 2023
We are glad you think our staff is great. We all work hard to make everybody welcome and it's nice to hear we are doing a good job.

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I think the owners must have left the reviews themselves! Pretty sketchy when we pulled up. Checked in before taking our belongings in. Very dirty! Looked at our rooms and I have never seen such filth. Bedding was stained and dirty, and then there was the bathroom. Immediately went and told the very unprofessional looking lady at the desk that we were not staying. Didn't get any issues from her or the manager after called them, but have to wait 2 weeks for a refund. Felt like a hotel from a murder movie!!!
Stayed 2 nights in Jul 2023
Response from General Manager on 3 Aug 2023
The owners of this hotel, or any workers here, do NOT leave false reviews. Our rooms are cleaned daily, as well as the rest of the hotel. We are not a hotel from a murder movie. All of our staff is professional to all of our guests. We do NOT decide how quickly once gets a refund; that is up to the bank or credit card you use to determine when they release the money.

8/10 Good

Peter

Liked: Cleanliness, staff & service
The staff was courteous, and the place was quiet. The shower was clean, but very dingy and antiquated. Still, I enjoyed my stay.
Stayed 1 night in Jul 2023
Response from General Manager on 3 Aug 2023
We are glad you enjoyed your stay with us. We look forward to seeing you on any future visits to our community.

10/10 Excellent

Geoffrey, Centerville

Stayed 1 night in Jul 2023
Response from General Manager on 3 Aug 2023
Thank you for your review. We hope to see you again on your next visit to our community.

8/10 Good

Brittany

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
In the process of being renovated
Stayed 1 night in Jul 2023
Response from General Manager on 3 Aug 2023
Thank you for your review. Yes, we are currently renovating and we hope that when it is all done you will have the chance to see the changes that we are making.

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs and Mold.
There were gnats flying around our room. Bottom of shower curtain was moldy. Room smelled of cigarette smoke. We have stayed here many times and will not be coming back.
Stayed 1 night in Jun 2023
Response from Gm on 6 Jul 2023
I am sorry you did not enjoy your stay with us. I will look into the issues you state you had with our housekeeping staff.

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at for an early morning departure.
Stayed 1 night in Jun 2023
Response from Gm on 6 Jul 2023
We are glad you enjoyed your stay with us. Thank you for your review.

6/10 Okay

Ann

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Shower looked clean but badly stained. There was no Kleenex
Stayed 1 night in Jun 2023
Response from GM on 5 Jun 2023
I apologize that you did not have kleenex in your room. We do provide them and you could have asked at the front desk. The stain in your shower is just a rust stain due to the hard water in our area. We do work hard at getting the stains out but sometimes we miss a room. We will double check the room you stayed in to treat the stain.

10/10 Excellent

robert, pinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from GM on 5 Jun 2023
We are glad you enjoyed your stay with us. We hope to see you again the next time you are in town.

6/10 Okay

Charles, Westminster

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You know this is a hard one to rate the rooms were not to bad but the property was in need of some care. Everything I encountered could have been taken care of by staff the room was half clean the bathroom was horrible but the beds were nice and tidy.
Stayed 1 night in May 2023
Response from Gm on 6 Jul 2023
I am sorry you did not enjoy your stay with us. I will look into the issues you stated you had.

2/10 Terrible

Tim

Stayed 2 nights in May 2023
Response from GM on 5 Jun 2023
I'm sorry you did not enjoy your stay with us.

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from General Manager on 21 Apr 2023
Thank you for your rating. We are glad you enjoyed your stay with us and look forward to seeing you in the future.

8/10 Good

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from General Manager on 25 Mar 2023
Thank you for your rating. We are glad you enjoyed your stay with us. We look forward to seeing you the next time you visit our town.

4/10 Poor

Joshua

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay at your own risk
Needs renovations super old everything water stinks drywall has water damage in most of the rooms I’ve stayed in as I keep coming back to this place because of location. Towels are worn to the point that they barely dry you off. Just time for the owners to invest some of the money back into the property is really starting to feel like a sh-t hole.
Stayed 1 night in Jan 2023
Response from Gm on 15 Mar 2023
Im sorry you felt that way about the towels and your stay. We have been investing in new towels. We are on city water, which is hard water, but we have water softeners to help with the water.

10/10 Excellent

Mauri

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusually nice for this price range.
Stayed 1 night in Dec 2022

2/10 Terrible

Randy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Water smells bad, sink clogged
Stayed 1 night in Nov 2022
Response from gm on 10 Dec 2022
I am sorry that you felt the water smelled but it doesn't We have a water softner to help with the water If the sink was clogged all you had to do is let front desk know and we have a plunger to help with that

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel looks like something you would see in a horror movie.
Response from Days Inn on 10 Dec 2022
Im sorry that you felt the looks of our hotel was not to your likeing but it doesn't look like a horror movie. We have painted the outside .

6/10 Okay

Stephen

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Wall paper peeling at ceiling corner. Bathroom mold had been caulked over several times. Shower curtain had some mold in corner. Bath towels were ultra thin
Stayed 1 night in Oct 2022
Response from Days Inn on 10 Dec 2022
We change shower curtains every few weeks and have not done any caulking. If you let me know what room this was i will check into the issues

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only hotel in the area available (90 days advance of event) for Purdue family weekend. Staff excellent, area quiet, but experienced bed bugs and some amenities not there, no fridge in my room, limited grab-go food for breakfast (did not get any).
Stayed 2 nights in Oct 2022
Response from Days Inn on 10 Dec 2022
We are not the only hotel in the aera I dont understand what you mean by 90 days advance because you don't have to book 90 days in advance. I am glad that our staff is excellent and i agree that they are excellent but what i don't agree with is that we don't have bed bugs. We have a pest control company that comes every month to make sure this doesn't happen All amenities are in the rooms Not all our rooms have fridges and all we have is a grab and go breakfast

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Leslie

Liked: Cleanliness, staff & service, room comfort
Indiana trip
Staff was very friendly and helpful to answer questions and offer suggestions of places to go. They are doing some renovation but it was clean and comfortable. Always had coffee available and someone at the front desk.
Stayed 3 nights in Oct 2022
Response from Days Inn on 10 Dec 2022
Thank you for your respond I am glad that the staff was very helpful

8/10 Good

Pamla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable
Stayed 1 night in Sep 2022

6/10 Okay

Maggie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
One night
Ok stay Need better quality towels old and worn out
Stayed 1 night in Aug 2022

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022
Response from Days Inn on 2 Sep 2022
Thank you for rating us. We notice you did not enjoy your stay with us. We would like to know what we could have done to improve your stay.

8/10 Good

Michele

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Days Inn on 2 Sep 2022
Thank you for your rating. We hope to see you again in the future.

6/10 Okay

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Scared to close my eyes there
The room was not clean. There was a used wet washcoth in the bathtub. The light was about to fall out in the bathroom. The exhaust fan did not work. The doors were jammed. The bedding comforter had stains all over it. Holes with terrible patching in the walls. Not ada friendly as no elevator had to walk up steps. It was quiet. From the road to the parking lot had very baf potholes and a lot of water to get through.
Stayed 1 night in Jul 2022