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"Quiet place, beautiful pool and grounds. "

"Nice staff. Simple, no-frills, but sparkling clean. "

"Nice Price"

"We really enjoyed our stay, everything was so comfortable. It was spacious, clean, we found the kitchenette useful, well stocked, great to prep meals to save money. Location is my favorite part of Hilo. "

"Pros: responsive staff, easy close parking, near HVNP, easy check in, towels smelled great! Cons: I would look elsewhere in Volcano if I come to the park again. This place did not meet my expectations. The rooms need a fresh coat of paint, deep clean, new carpet, better mattresses and more outlets. The only outlet near the bed was behind the big impossible to move bed and both lamps were plugged in to that outlet. There were stains on the carpet and when I unplugged a lamp to plug in something I saw a LOT of dust back there. Also around the window of the back door, there was considerable dirt. Like I said, it needs a deep clean. Let’s just call this place rustic "

"Perfect in every way. Gorgeous property, soothing waterfall and comfortable accommodations. "

"This is a very nice lodge with a great history. The room was spacious and we really enjoyed the hot tub and the nature trail. My only complaint is with the people in the room beneath us as we heard them talking well past the quiet hour of 10:00 pm. As the inn has no night manager, I was required to deal with it myself by talking to them directly. Not sure if the insulation between the rooms is adequate. We did hear other neighbors as well but they respected the quiet hours. "

"This hotel has clean rooms. The outside grounds were beautiful. The walls are a little thin, so you could hear if people were being loud. Overall, the hotel was quiet so it did not bother us much. "

"Beautiful location "