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"Excellent place in the natural environment. People are very friendly and professional here."

"The Hotel deserves 5 stars coz of location, cleanliness, delicious freshly prepared food from their kitchen, and friendly staff who are also very accommodating. However, guests are inconvenienced due to 1) no desk in room. I was told by reception that desks are available in superior rooms and not in basic rooms. I checked hotel’s website and don’t see any mention of desks in superior/ other rooms or any photos showing desk in room?? 2) Electrical outlets locations are poorly located in relation...

"Beautiful views form the room's balcony. Large room, looks exactly like the photos even with a seating area and fridge plus a huge bathroom. Staff were very helpful and lovely food. Large choice for evening meal and huge breakfast self service buffet"

"Spotlessly clean room, great staff, all amenities, good homegrown food"

"Hotel itself is up a very steep hill and a bit far from Munnar, only suitable if you have a driver. The staff are what make this hotel and the views. The hotel itself is quite noisy as the rooms are around an atrium and not we’ll sound proof. We were unfortunate to stay when a large Indian family were also visiting and they were extremely noisy going between rooms and shouting in the corridor/atrium. The staff moved our room and helped as best they could."

"Peaceful, relaxing, charming. "

"Enjoyed the trip. Nice hospitality. Food should be more better. other than that everything is ok."

"Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. "