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Reviews of Holiday Inn Express Kaohsiung Love River, an IHG Hotel

3.5 out of 5
Holiday Inn Express Kaohsiung Love River, an IHG Hotel
No.129, Dazhi Rd., Yancheng Dist., Kaohsiung

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 75 reviews" "
Rating 8 - Good. 18 out of 75 reviews" "
Rating 6 - Okay. 6 out of 75 reviews" "
Rating 4 - Poor. 3 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ching Yu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean!
Stayed 3 nights in Apr 2024

6/10 Okay

Hon Wai

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from 蔡岳運 總經理 on 4 Feb 2023
親愛的顧客,您好!非常感謝您提供反饋並給予我們良好的評價,我們很高興您此次享受到愉快的住宿體驗,您的肯定將會是我們進步的動力。我們衷心的期望不久的將來,您能再次入住我們的酒店,讓我們再次為您服務。祝您順心愉快蔡岳運總經理

8/10 Good

Wong

8/10 Good

Han Yu

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

6/10 Okay

Michael, San Francisco

Liked: Property conditions & facilities
Great location. Friendly and helpful staff. However, the staff failed to enforce pandemic prevention regulations, allowing guests to use the lobby without masks. In addition, the housekeeping staff failed to do basic cleaning, like sweeping hardwood floors. The room, in the highest price category, is a bizarrely laid out L-shape, with a pointless hallway entrance, and a bathtub that makes the bathroom gigantic and the bed area tiny. Bad design choices throughout. At this price point in this market, it should be much better than it is.
Stayed 2 nights in Jan 2022
Response from Mike Tsai, General Manager on 10 Feb 2022
Dear Mr. Michael, Thank you for your review of our hotel. I would like to apologize to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you for staying at the Holiday Inn Express Kaohsiung Love River and we hope you choose to stay with us again whenever your travel needs bring you back to Kaohsiung City. Sincerely,

8/10 Good

JEAN YVES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Han Yu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Mao-Pei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便,房間很棒,員工服務極好
Stayed 2 nights in Apr 2024

10/10 Excellent

Ho Lun

Stayed 3 nights in Mar 2024

6/10 Okay

Wing Yan

Travelled with family
1. 浴室毛巾不夠雪白 2. 自助早餐在拿茶包時沒有帶走的意圖卻被待應提醒茶包只供內用 3. 棉被有很多塵 入住幾天皮膚敏感 4. 房間隔音差 5. 房間內沒有餐具提供 不方便
Stayed 4 nights in Dec 2023

2/10 Terrible

LI LIN

Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

juhyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

YU-LIANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Nice service, food, parking and room.
Stayed 1 night in Nov 2023

10/10 Excellent

Atsuko

Travelled with group
Liked: Staff & service, property conditions & facilities
公園にも近く、環境も良かったです。 バスタブがあると良かった
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Heung Wing

Stayed 2 nights in Nov 2023

6/10 Okay

Kaii

Travelled with group
Stayed 2 nights in Nov 2023

2/10 Terrible

CHENGCHANG

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
提供馬克杯有咖啡殘垢 隔音不好都可以聽到隔壁電視聲音 剛好遇到隔壁整晚聊天請前台勸導還是一樣吵到天亮
Stayed 1 night in Oct 2023

10/10 Excellent

SUK MAN

Stayed 3 nights in Oct 2023

8/10 Good

TSAI CHIEH

Stayed 1 night in Aug 2023

6/10 Okay

Chin Yueh

Travelled with family
Liked: Room comfort
Stayed 2 nights in May 2023

8/10 Good

NAMYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

KAIZHONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的商務飯店
商務飯店,乾淨!只是早餐收的很快10點前一定要趕快吃完
Stayed 1 night in Apr 2023

10/10 Excellent

Wei-Hung

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

CHIEH-JU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Chia Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

SHUK MAN

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from 蔡岳運 總經理 on 3 Mar 2023
親愛的貴賓,您好!非常感謝您提供給我們的反饋。我們很高興您此次享受到愉快的住宿體驗,這對於飯店團隊是最大的鼓勵。我們期望不久的將來,您能再次蒞臨。祝您順心愉快

10/10 Excellent

Yi-Ting

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from 蔡岳運 總經理 on 4 Feb 2023
親愛的貴賓,您好!非常感謝您提供給我們的反饋。我們很高興您此次享受到愉快的住宿體驗,這對於飯店團隊是最大的鼓勵。我們期望不久的將來,您能再次蒞臨。祝您順心愉快蔡岳運總經理

10/10 Excellent

PEI-YU

Stayed 1 night in Dec 2022
Response from 蔡岳運 總經理 on 4 Feb 2023
親愛的PEI-YU,您好!感謝您的反饋與提醒,很高興您對於整體住房感受給予正面的評價,這對於全體團隊是最大的鼓勵。再次感謝您的回饋與提醒。我們期望不久的將來,能有再次為您服務的機會。祝您順心愉快 蔡岳運總經理

8/10 Good

mei huei

Stayed 1 night in Dec 2022

10/10 Excellent

Chin

Stayed 1 night in Nov 2022

10/10 Excellent

BOCHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
距離愛河很近, 高樓層可看到愛河, 停車在附近特約停車場還算方便
愛河畔
Stayed 2 nights in Jul 2022

8/10 Good

JUNG-CHU

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Stayed 1 night in Apr 2022
Response from 蔡岳運 總經理 on 22 May 2022
親愛的NIN KUEI貴賓,您好! 很高興您選擇高雄愛河智選假日酒店,並感謝您花時間提供我們有關於您此次住房體驗的反饋。我們很高興您此次享受到愉快的住宿體驗,,您的肯定將會是我們進步的動力。再次感謝您分享住宿體驗!我們期望不久的將來,能有再次為您服務的機會。 祝您 順心愉快

10/10 Excellent

Chenhsi

Stayed 1 night in Apr 2022
Response from 蔡岳運 總經理 on 19 May 2022
親愛的顧客,您好! 非常感謝您提供反饋並給予我們10分最高的評價,我們很高興您此次享受到愉快的住宿體驗,這對於飯店團隊是最大的鼓勵。我們衷心的期望不久的將來,您能再次入住我們的酒店,讓我們再次為您服務。 祝您 順心愉快

10/10 Excellent

Iris

Stayed 1 night in Mar 2022
Response from 蔡岳運 總經理 on 19 May 2022
親愛的Iris貴賓,您好! 非常感謝您提供給我們的反饋。我們很高興您此次享受到愉快的住宿體驗,並給予我們10分的反饋,這對於飯店團隊是最大的鼓勵。我們期望不久的將來,您能再次蒞臨。 祝您 順心愉快

10/10 Excellent

HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from 蔡岳運 總經理 on 22 Feb 2022
親愛的賓客,您好! 感謝您撥冗給予我們整體良好的評價,我們很高興您此次入住有個愉快的住宿體驗,這對酒店來說也是我們最大支持與鼓勵。期盼不久的將來您會再次入住,讓我們再次為您服務。 祝您 順心愉快

8/10 Good

Yiching

Stayed 1 night in Feb 2022

4/10 Poor

Suet Ling

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from 蔡岳運 總經理 on 10 Feb 2022
親愛的Suet Ling,您好! 感謝您入住高雄愛河智選假日酒店,也感謝您願意撥冗填寫評分給我們,看到您給予整體入住評分僅四分的回饋,我們會檢討並做出適當的調整,以提升飯店服務品質。同時我們期望您能再次選擇入住我們的酒店,讓我們有機會能再次為您服務。 祝您 順心愉快

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐跟大廳咖啡都不錯,大床真的很大。
Stayed 2 nights in Dec 2021

4/10 Poor

HSUPING

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
隔音很差 開車不方便,停附近停車場為主 早餐普通
Stayed 1 night in Dec 2021
Response from 蔡岳運 總經理 on 9 Jan 2022
親愛的HSUPING,您好! 感謝您入住高雄愛河智選假日酒店並給予我們您的住房反饋。 對於您在入住期間遇到的不便,我們深感遺憾。 有關於您提及客房隔音不佳、停車以及早餐部分體驗不佳之評分,我們會深切的檢討並立即回報給相關部門進行必要的調整,讓您此次旅程添了遺憾我們十分抱歉。 再次感謝您的回饋,我們衷心的期望不久的將來,能有再次為您服務的機會。 祝您 順心愉快

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP質高
高樓層景色優美,離愛河與駁二近,機能佳,早餐不錯。
Stayed 1 night in Dec 2021
Response from 蔡岳運 總經理 on 3 Jan 2022
親愛的貴賓,您好! 非常感謝您分享您的住宿體驗給我們,您對於酒店的肯定是我們進步的動力!我們期盼不久的將來,您能再次蒞臨高雄。 祝您 順心愉快

10/10 Excellent

Huailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

PAO CHIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Shih Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Kueiling

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021