Not as clean as it should’ve been when arriving, room wasn't ready when we showed up. Building is dated and it shows a bit. Saw a hair or two in the bed when we arrived. We left within an hour after our arrival. Not a fan of the absence of carpet in the room either.
Frankly, the employees were pleasant to interact with but the product wasn’t the quality we thought it’d be
This establishment was dirty and trash everywhere around the place,no breakfast and it states there is a morning breakfast. Bedding was stained yellow. Noisy people above on the next floor had to walk up and tell them to keep it down, come to find out they live there and there dog would not shut up and running around in there room. The gentlemen out front was working his ass off to make it right I applaud him for his effort. But the bullet holes and the locks drilled out on the doors were kinda sketchy to say the least
The photos for this property are so misleading. The property is old. Door knob missing for bathroom, trimming on walls falling off, bath faucet falling off, the door to room looked like it had been torn down.
Good for the money. Property is a bit aged. Sheets and furniture have staining. Other guests are a bit noises. Neighbors to the rear in residential have barking dogs. Everything in room worked. It’s cheap and convenient in a low crime area. 7/10
We showed up and had a very nice guy check us in and mention that they were short staffed and he was hustling to keep up with multiple roles. He was great! However walking to our room the hallways were filthy with what looked like construction debri (paint flakes) and trash through the whole corridor. Got to our room and the door was open (creepy) and wouldn't close all the way unless forced and still didnt act like it was secured. The room was not clean and did not look like it had been vacuumed or wiped down in a minute, the sheets looked clean (didnt inspect too closely, I honestly should have) the fixtures in the bathroom while outdated (not a biggie) were falling off the walls and looked to be in bad shape. We went to leave for the evening and the side exterior door closest to our room did not close or even lock from the outside, the security measures were literally non existing. Once you got outside the door the steps down in to the lot were also non existing, the concrete step was missing and they had cinder blocks just sitting there to use to get up and down. We usually stay in this hotel once a year for a yearly get together in the next town but it had been a couple years and needless to say we will NOT be coming back.
roach infested. If i wasn't needing a place with a late check in (2am) I would have never stayed here. The next morning I contacted the front desk informing him of our disappointment and desire to check out earlier than expected and wanted our money back for the nights we didnt stay, he (Chris) presumes to curse at me, threaten to call police (for whatever reason) and told us we needed to leave after we already explained we wanted to leave. He threatened to keep our deposit and not refund us. Then when i come to the front face to face he pretends the conversation neve happen and presumes to refund me (which I still have no received)
Veronica
เข้าพัก 1 คืน, พฤศจิกายน 2024
2/10 แย่มาก
Javier
1 ธ.ค. 2024
Javier
เข้าพัก 1 คืน, พฤศจิกายน 2024
8/10 ดี
Cristina
เดินทางกับครอบครัว
17 พ.ย. 2024
ชื่นชอบ: พนักงานและบริการ
Family trip.
Decent room and accommodation for a last minute visit near Weston,MO.
The entire place smelled awful. There was a wad of hair in the shower drain as there was no drain guard. One of the occupants in the motel played "music"(mix between rap and heavy)metal until long after midnight. The ceiling had huge water stains. One of the washcloths looked and smelled like a cleaning rag. The sheets and bed cover all smelled, pillows were bad, and furniture and entry doors were damaged.
This was by the far the WORST hotel I have ever stayed at. The room was dirty, refrigerator wasn’t plugged in and when we opened it - the smell about knocked you over. There were stink bugs everywhere, even in the bed. The floor was absolutely disgusting and falling in.
Front desk wasn’t helpful at all. Spoke with the manager Crystal about the experience, she ended up hanging up on me multiple times and telling me that because we didn’t check out within a few minutes of checking in - nothing could be done. Even though when we did try to talk to someone at the front desk that was ‘closed’ we were told we had to call the next day and speak to a manager.
Overall TERRIBLE and DISGUSTING experience.
We found bugs dead and alive on the bed and pillows. Called front desk and told them. They said they would refund money so we could go find another hotel.
Called back days later and they are saying house keeping couldnt find any bugs.
The bathtub was not clean and it was missing paint.
If zero was an option this place qualified. There is never anyone at the front desk. Check in was miserable, they insist on $100 incidentals hold (although there is nothing to purchase except through a vending machine) almost a week since checking out & still haven’t gotten my money back. Have called twice- no help.
The rooms: security chain broken on the main door and the adjoining room door. Chair broken for the table set. The room smelled clean, but the floors made our feet black.
The staff/owners: when I questioned the need for $100 hold since there weren’t any services to use them for I was meet with the response well you don’t have to stay here. Well ma’am I’m traveling with two small kids and we unfortunately pre-paid through Expedia or trust me we wouldn’t have stayed.
There’s a full kitchenette in the rooms and a microwave and apartment size fridge. That was nice. However no coffee maker & no staff made coffee Sunday morning. Was informed by another person staying that he called the help number and they said they weren’t on duty until after 9. So no breakfast and no coffee as advertised.
Not at all a restful night. People up all night playing loud music and walking the halls. Save yourself the headache and book elsewhere.