Th I s property needs complete renovation. Is in scary poor condition. Staff was almost never available or at the desk. I would remove this hotel from Expedia files. Pictures on web site misleading.
The room was not clean per se . The toilet was dirty , the room had a roach in it n the hand towel was dirty n greasy . The toilet ran the two days I was there n the shower was like a spit shower . It was not the welcome I needed after a long drive . I told the front desk they said maintenance would come and they never did . I would love a refund because this was terrible
The only positive thing I can say about the room is how cold the ac is. There was a big gap under the door to the hall that I had to stuff with towels. Hair on the lamp, toe nails, something stuck to the floor under the table. I booked a king room and was told they were all dirty so I was put in a queen room. Hit with a deposit when I arrived which normally would be fine if it was disclosed prior. Also the pool was advertised but that has been down for months same with the elevator. If you decide to stay bring your own blanket. The blankets are very very thin.
How to get to the room? We had to walk through a hallway that seemed to be a previously smoke smoking area. It wreaked of 20-year-old cigarette smoke. The room was poorly lit and one of the lamps didn't have the proper handles to be turned on. Once illuminated via another lamp, the floor was dirty. The furniture was damaged and finally the toilet was still soiled and unclean. We had asked for another room on upon our first entrance, but upon seeing the toilet we left the hotel. Maybe this was a one-off, but the staff did say they were having problems with employees.
The rooms are not cleaned, there’s no one in the front desk after certain hours. The breakfast area was closed during the 7 to 10 am hours. Those hours are the operating hours.
There’s no fan in the bathroom to help with ventilation. There’s door lock to access the guess’s room does not work. Anyone can walk in to the guess’s room area.
There was a housemaid that vacuums the hallways. When asked the room’s cleaning. She indicated that they only provide towels and do not clean the rooms.
Worst experience ever.
เข้าพัก 2 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Cristina
17 พ.ย. 2024
ชื่นชอบ: พนักงานและบริการ
Family trip.
Decent room and accommodation for a last minute visit near Weston,MO.
The floors were dirty, the tub was dirty, small hole and cracks in walls and foundation visible and big enough for a rodent to get in the room. The room I paid for was not available, parking was accessible but the elevator was out and my room was on the 3rd floor, the website offers shuttle service from airport but the hotel said they don’t. Had to find my way there after a late flight.
The hotel is needing a lot of maintenance. The first room the TV didn't work and the door handle turned the wrong direction. In The second room that we were moved to, 2 outlets didn't work. When I plugged in my curling iron, the TV turned off!!! The hallway floors were very dirty
This property was terrible. Staff was ok but only mildly helpful.
The hallway smells, the rooms smell, my kids said it was like the room from Diary of a Wimpy Kid (if you understand that reference). Towels were dirty, just overall bad bad bad.
Couldn’t recommend this property less. Avoid at all costs if you can.
เข้าพัก 1 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Wendy
16 มี.ค. 2026
The parking area was held up by 2x4. The tiles in the lobby and on our walk to our room were broken and it smelled mildewy in the room. We chose not to stay and were told we would be refunded. We were not. Not even the deposit
This is an old, out dated hotel. It is understaffed and in poor condition.i waited 15 minutes for check-in because the front desk lady was folding laundry. The elevator didn't work. The tv didn't work. The hair dyer didnt work. The room phone wasn't connected. Hallways hadn't been vacuumed. Very dirty place.