"Hotel could arrange complementary airport transfer both ways even late evening (after midnight) and early morning (at 03:00 am). It was very convenient for me to move."
"We were a group of nature lovers who were using this as a three night stay to get used to the temperature and time change upon arrival in Borneo. Loved the grounds and snorkeling right from the beach. Fantastic nature center staffed by several biologists. The food options were a bit pricey but we were expecting that. The grounds were very birdy and we found two Borean Pit Vipers. The mangrove tour was fantastic. Room is very good quality for the price."
"The property is beautiful surrounded by a lush forest which brings around wildlife (including some monkeys that can be a bit invasive). The tram at Bunga Raya was really a pleasure, with smiles and warm hospitality.
We do have to warn of the sand flies, which left my husband with over 60 bites on his back even after applying repellent (I on the other hand was never bothered much, as with other guests it was a hit or miss).
Dinners were all to be served when we first arrived, but by the third...
"The hotel is new and we really enjoyed our stay. The room was clean, comfortable and the AC worked well. The location is also fantastic as a staging point to explore Kota Kinabalu and the surrounding area. There are tons of restaurants nearby. We would definitely stay again!"
"The hotel looks old but service and cleanliness is good. No lift but the hotel not really high. Staff also nice and helpful. Area around the hotel is fine. Might be a bit worry but everything is fine. I don't know about past years service but maybe I can said they have improved. May come again."
"A surprisingly well priced little gem. A little tricky to find, once inside it’s a tidy and clean haven from the bustling world outside. We stopped for a short night after flying in and checked in (with a super-friendly lady) at about 23:30!
Bed was very comfy and The Botanist room was lovely and had a private bathroom. A lovely little find for a low price!"
"Thank you for providing me with the best hotel stay in Kota Kinabalu. I have returned safely to my home in Japan. I am very grateful to the room cleaning staff, reception staff, doorman, everyone treated me with a big smile and friendly and kind every day. I am very glad that I chose Mandarin Hotel. Please continue to do a good job to make all your guests happy. You are the best hotel staff. Thank you. With gratitude from Japan."
