Villa Fontaine hotels in Kamakura

"Checking went smooth. Hotel Staff quick to assist you. Clean and modern hotel and room. Wish the fitness room cost was a little cheaper than the $20 a day it is. Great location for stay when departing from Haneda airport. And good transportation options on site- limo bus, taxi, train station, and monrail. "

"Great location by the Sakuragicho Train Station and Yokohama Bay. Lots of eatery options. Check-in time lobby was crowded but check in went fast. Wish the hotel offered an iron for guest use. Overall Excellent Hotel and Hotel Staff."

"Excelente Gracias Volveré a ir"

"Perfect location connoted to a mall and train station. Large spacious rooms. Very late strict 3pm check in. Toilet smelt terrible. "

"smells awful and room extremely dusty and remote is sticky than ever just complete disgusting!"

"Easy to find, good location and clean room"

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"AC was cold, bed was comfy, airport shuttle was easy to navigate and its walking distance to shops, food and shrines. Would definitely stay again."

"the room was pretty hot bit everything else good "