Search Hotels Near Kachina Park, Saint Michael

"The hot tub wasn’t working, one of the elevators was down and the other wasn’t very fast. Their breakfast was not that great either. Their rooms were very nice and big."

"There was a nearby basketball tournament; check in took over an hour with only one overwhelmed desk attendant who was going the best she could with the onslaught of guests. Kids running everywhere, parents not caring until about 11:00, then just loud parents in the atrium. I would suggest getting a room over the pool which closes earlier. Staff was great, very attentive during breakfast too."

"When I get closer to 930 they were kind of pushy and not putting nothing extra out for breakfast besides that it was good"

"This was our second time staying at this hotel and I can honestly say that this is one of the only hotels that my wife and myself will choose to stay at. The staff is great, the restaurant is amazing and also has great staff as well! There was a bit of miscommunication when it came to the parking and the added on extra that Expedia offered for (Breakfast for two), but the front desk agent Zac went above and beyond to try and make it right. He helped make our experience even better and treated us like family. This is a main reason we will be staying here more in the foreseeable future. Thank you for a great experience Zac and the Royal Sonesta staff. "

"Place needs updated. Pealing paint broken moldings poor drainage in shower and sink. Outside broken pallets by door. Trash in the ditches by parking lot. Sprinkler fire system out of order"

"Staff were very friendly and helpful. Room was clean, and continental breakfast was delicious and diverse. "

"The room smelt poorly of pet urine. Thermostat batteries were dead upon check in, 2nd thermostat batteries also died the same night, causing the room to become very cold. The window screens were missing and windows UNABLE TO LOCK due to broken locks, which is a massive safety issue since widows are large and ground level! Fireplace in the room was non functional and falling literally apart, we had the front pieces of trim fall off several times over the two day stay as well as were awoken by a raccoon inside the fireplace from a broken open exhaust flu. Bathroom was ATROCIOUS with what looked like vomit overspray running down the walls and in the corner of the floor in front of the toilet!!!! Hard uncomfortable bed. Jacuzzi tub practically unable to be used as there is no easy nor safe way to get in and out of it and the faucet is broken so it sprays water on the floor. Overall a horrid experience from a hotel chain that is supposed to be upscale! "

"It was ok. They didnt"

"everything was greatttt very clean"