Search Hotels Near John Ball Zoo, Grand Rapids

"The rooms were clean the staff was knowledgeable. The hot tub didnt work and the pool was very cold. "

"Too expensive for what you get. I’d rather stay in my own home. When I stay in a hotel? I’d like to feel I’m getting a bit of luxury. "

"Great place to stay with a bit of luxury like Nespresso coffee in the room and a wonderful breakfast served in the downstairs restaurant. "

"Very comfy beds "

"Clean room, pool area was odd. Good for a night!"

"Clean. Friendly staff"

"I HAD TO MOVE THE MATTRESS TO FIND MY EAR BUD. THERE WERE HOLES FROM OLD OUTLETS NOT COVERED AND DUST AND COBWEBS, THE ROOM HAD A HOLE IN THE WALL, THE BATHROOM HAD COBWEBS IN THE LIGHT FIXTURES, THE TUB WAS PEELING, THE PAINT WAS BUBBLE AND TORN ON THE CEILING IN THE BATHROOM, THERE WAS A HANDICAP SHOWER CHAIR IN THE BATHROOM WHICH WE DID NOT REQUEST AND IT HAD HAIR LEFT ON IT. HOT WATER IN THE SINK WAS WEAK, SHOWER PRESSURE WAS AVERAGE, BUT THE SHOWER HEAD WAS PLACED TO LOW TO COMFORTABLY SHOWER. BREAKFAST WAS AS ADVERTISED A BASIC CONTINENTIAL BREAKFAST. THE SHEETS WERE CLEAN BUT HAD HOLES IN THEM AND THE BLANKET WAS ALSO CLEAN BUT HAD STAINS. THE GIRL WHO CHECKED US IN WAS GREAT. I DON'T EXPECT PERFECTION AT A CHEAP HOTEL, BUT I DO EXPECT IT TO BE CLEAN EVERYWHERE AND PROPERLY MAINTAINED FOR GUEST SAFETY. ROOM ALSO HAD A MINI FRIDGE AND MICROWAVE WHICH WAS NICE TO HAVE. COULDN'T COMMENT ON ANY OTHER AMENITIES WE DID NOT USE THE WORK OUT ROOM OR POOL. "

"I will be returning in my next stay."

"The staff were so nice and happy to see us "