All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 7 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 7 reviews" "
8 - Good
2
Rating 6 - Okay. 2 out of 7 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 7 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 7 reviews" "
2 - Terrible
1
7.2/10
Cleanliness
6.0/10
Staff & service
5.0/10
Property conditions & facilities
Reviews
10/10 Excellent
William
29 Mar 2023
William
Stayed 1 night in Mar 2023
6/10 Okay
Clive
Business traveller
20 Feb 2023
Liked: Cleanliness, room comfort
The accommodation was good and clean. Entry to the premises was easy. Overall it was a nice place to stay
Clive
Stayed 1 night in Feb 2023
Response from Norman on 21 Feb 2023
We are disappointed with your review Clive and regret that we could not have been We regret that we could not have pleased you more.
10/10 Excellent
Warren
Travelled with family
18 Oct 2021
Liked: Cleanliness, room comfort
Pleasant Stay
Really good, spacious and so peaceful. Plaxedes is the sweetest and most helpful property manager.
Very horrible..bathroom was not equipped shower didnt work properly. Room was not serviced. When complained it just fell on dead ears
Shaazia
Stayed 6 nights in Apr 2019
Response from Norman on 10 Sep 2019
Shaazia according to our records stayed in chalet 1 from April 30 to May 6, 2019 some 6 room nights.It has taken 18 weeks after leaving for her to voice her dissatisfaction.
In reply to her comments we wish to state the following:
In the bathroom there is a bath and a walk in shower.We supply hand and bath towels , liquid hand soap, hot and cold water , toilet paper and sanitary towel disposal . We do not supply shower caps , shampoo and conditioner etc. We consider that the bathroom is equipped within the parameters which are described to the guest.
We do not service the chalet during a guest's stay ie make beds , wash dishes , vacuum rooms etc. This is a self catering establishment, not a hotel. When guests stay for an extended period of time, we do empty dustbins from the kitchen but that is the extent of our interference.We have had many guests staying at our chalets over the years and this is the first time a guest has expected the rooms to be serviced.We do regret her unhappiness .The showerhead needed adjusting and we apologise for that.
6/10 Okay
Verified traveller
18 Jun 2019
Verified traveller
Stayed 6 nights in Jun 2019
Response from Norman McPherson on 18 Jun 2019
Dear Anonymous, thank you for your time to rate us. We are unable to respond as you have given no reasons for your rating. Many thanks.