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Jerusalem Castle Hotel

Hotel in Jerusalem with spa services and 24-hour front desk

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Photo gallery for Jerusalem Castle Hotel

Front of property
City Triple Room, City View | Living area | 32-inch flat-screen TV with digital channels, TV
Superior Room, Patio | Terrace/patio
Garden
City Triple Room, City View | Extra beds
Experience the magic of Jerusalem City Centre at Jerusalem Castle Hotel. Unwind in the garden, connect to in-room WiFi, and stay productive with a business center nearby. Guests can also enjoy a cozy fireplace lobby and luggage storage for added convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for City Double Room, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

City Double Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, Balcony

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for City Triple Room, City View

City Triple Room, City View | Extra beds

City Triple Room, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room, Patio

Superior Room, Patio | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, Patio

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
24 Abarbanel, Jerusalem, 9247707

What's nearby

  • Ben Yehuda Street - 8 min walk - 0.8 km
  • Israel Museum - 13 min walk - 1.2 km
  • Machane Yehuda Market - 15 min walk - 1.3 km
  • Mamilla Mall - 18 min walk - 1.6 km
  • Western Wall - 7 min drive - 2.3 km

Getting around

  • Jerusalem Malha Station - 6 min drive
  • Yekuti'el Adam Station - 22 min drive
  • Tel Aviv (TLV-Ben Gurion) - 42 min drive

Restaurants

  • ‪Sushi Rehavia (סושי רחביה) - ‬7 min walk
  • ‪Café Yehoshua (קפה יהושע) - ‬4 min walk
  • ‪Sybaris - Cafe & Roastery - ‬5 min walk
  • ‪Zigmond - ‬6 min walk
  • Sheyan

About this property

Jerusalem Castle Hotel

Hotel near Western Wall
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Jerusalem Castle Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a dock and a 24-hour front desk
  • A lift, luggage storage and multilingual staff
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Memory foam beds and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, electric kettles and heating

Languages

Arabic, Dutch, English, French, German, Hebrew, Hungarian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 14 for children
  • Self-parking fee: USD 20 per day
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Jerusalem Castle Hotel
Jerusalem Castle
Jerusalem Castle Hotel Hotel
Jerusalem Castle Hotel Jerusalem
Jerusalem Castle Hotel Hotel Jerusalem

Frequently asked questions

Is Jerusalem Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jerusalem Castle Hotel?

Self-parking is available for USD 20 per day. Limited spots are available.

What time is check-in at Jerusalem Castle Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Jerusalem Castle Hotel?

Checkout is at 11:00 AM.

Where is Jerusalem Castle Hotel located?

Located in Jerusalem City Centre, this hotel is within a 10-minute walk of French Square, Jerusalem Great Synagogue and Jerusalem Baptist Church. Independence Park and Ben Yehuda Street are also within 15 minutes.

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Jerusalem Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 119 out of 319 reviews
Rating 8 - Good. 117 out of 319 reviews
Rating 6 - Okay. 59 out of 319 reviews
Rating 4 - Poor. 17 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2021

6/10 Okay

anette

Liked: Cleanliness
Stayed 2 nights in Jun 2020

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Amenities
did clean room and there were probs with theft at this hotel
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t clean place.neither a decent breakfast or instant coffee.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Bon prix, qualité moyenne

Cet hôtel est moins cher que la moyenne, ce qui est appréciable dans une ville où l’hébergement est cher. Néanmoins, il faut avoir conscience que la prestation est aussi plutôt moyenne: localisation un peu excentrée quand on est à pieds (quartier résidentiel, non commerçant); chambre froide avec un chauffage faible (en hiver) et pas de couverture; les photos rendent plutôt bien mais dans les faits la chambre ne fait pas rêver; ménage très approximatif. Malgré tout, le lit est confortable, la taille de la chambre est bonne, c’était calme.
Stayed 3 nights in Jan 2020

6/10 Okay

A&L, UK

Liked: Cleanliness, staff & service
Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Standards have slipped from previous experience

Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.
Stayed 2 nights in Jan 2020

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Liebmann

Disliked: Cleanliness, property conditions & facilities, room comfort
Les photos ne reflète pas la vérité de l’hôtel très décevant
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.
Stayed 1 night in Dec 2019

8/10 Good

benny, milano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura ben curata, le camere rispecchiano quanto mostrato nelle foto; buona posizione vicino alla old city, circa 15 minuti a piedi; per il parcheggio conviene prenotare in anticipo, hanno pochi posti e comunque a pagamento ma a prezzi ragionevoli
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Alexa

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay in Jerusalem

The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.
Stayed 4 nights in Nov 2019

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jerusalem Castle Hotel excellent

Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.
Stayed 1 night in Nov 2019

8/10 Good

Magnus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La localisation pres des attraits touristiques. La tranquillité du quartier
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijke rustige straat. Vriendelijke mensen aan de balie. Keurig hotel. Prima locatie om Jeruzalem te verkennen. Oude stad op loopafstand.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.
Stayed 7 nights in Oct 2019

8/10 Good

Andrea, Padova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto vicino al centro della città. Zona tranquilla e silenziosa
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered
Stayed 2 nights in Oct 2019