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"A good hotel overall and I would rate it around 4*. The staff were lovely, especially the reception team, who were very welcoming. The same level of friendliness wasn’t always reflected by the housekeeping team, but overall the service was still good. Breakfast was a real highlight — very enjoyable — and the water machines on each floor offering unlimited sparkling, cold, or room-temperature water were a great touch. One thing to note is that the spa and facilities close at 12 each day, which we weren’t aware of in advance, and they also fully close by 9pm in the evening. Additionally, as there were quite a few families with children staying, areas like the gym and spa/swimming facilities could feel a bit busier at times. This may be worth considering if you’re looking for a quieter, more adult-focused environment. Overall, we had a pleasant stay and really enjoyed the view of Giewont from our room. The location of the hotel is excellent — within walking distance of the bus and train stations, as well as the main street, Krupówki.."

"The staff was quite rude and with attitude. No free water is absolutely ridiculous for a 4 star hotel. No drinks with a dinner is very strange. Buffet style dinner was amazing, but the portions of the evening meals were like for children."

"Great Apartments, clean rooms, close to the town centre, staff amazing, breakfast was delicious "

"Everything was good, the room clean, not very spacious, but you have everything you need. "

"Great room and absolutely beautiful food we loved the spa room and the pool. The kids really enjoyed the cinema. The room was very clean and there was good game rooms and the view outside was to die for. The only bad thing was that you had to carry your skis around 350 meters before you could get to the skiing spot. Overall we had a blast and we recommend it as a place to have your ski holiday and relax. It is a lot of fun for both kids and parents 5 stars ⭐️⭐️⭐️⭐️⭐️"

"The staff was very friendly and helpful. The location is convenient and near the city square. The hotel is clean and the breakfast was nice. "

"Great staff and wonderful accommodations."

"We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay. "

"Nice large room, very clean. Staff were very friendly. "